150 Florida Kia Service Centers

Jordan in service gets a 5 star from me. - Brian

Jordan in service gets a 5 star from me. Very good communication skills. Goes the extra mile.

I recently had an outstanding experience at BONIFACE - amweiss1

I recently had an outstanding experience at BONIFACE Heirs . From the moment I walked in, the customer service was top-notch. The staff was friendly, attentive, and went above and beyond to ensure my Kia Carnival record the 10,000 mile service it needed. They patiently answered all my questions, without any pressure, and made the entire process smooth and stress-free. It’s rare to find such a welcoming and professional team in a dealership. Highly recommend if you’re looking for excellent service and a hassle-free car service experience!

Staff was professional and courteous. - swiftjoy

Staff was professional and courteous. Work completed in a timely manner. Waiting area was comfortable. Nice to have beverages and snacks.

We were very blessed to meet Anthony Mastrandrea on - dusdanty

We were very blessed to meet Anthony Mastrandrea on Sunday as we were trying to charge our new EV. We tried this for the first time on a road trip and he was there to help. An Angel he was. Thank you Kia for having this wonderful young guy employed by you. We did not buy from this dealership as we live in Lakeland, FL and was in Cape Coral for a family visit.

Service is quick and straightforward, service advisors - NaplesCanes1

Service is quick and straightforward, service advisors are super friendly and helpful, only had one problem when they incorrectly swapped my battery but they made sure to rectify the situation. All the staff are very nice and helpful, will always be my preferred service location.

I made an appointment to have my vehicle serviced at - K O

I made an appointment to have my vehicle serviced at 8:15am on Saturday morning. I called to check on the vehicle at 10:30am and could not get through to anyone, had to leave a message and requested a call back. By 12:30pm I had heard nothing so I called again to be told they "think they were just starting to look at my vehicle," 4 hours after the appointment time I made. I made the appointment first thing in the morning so I could use my vehicle later in the day. The technician didn't seem too concerned, said he didn't know, he was just trying to get all of the people who stay with their vehicles out first. I have been servicing my vehicle here since the day I bought it in 2020. Because of the downward direction in the quality of service I will no longer be taking my vehicle there. Additionally, I have been quite dissatisfied with the Telluride performance in general and do NOT recommend this vehicle make and model to others. It has had issues with the software for the display screen since the very first day I bought it, I have also attempted to have this fixed by Kia but was told they do not offer that service (then who does?) Poor quality experience all around. UPDATE TO ORIGINAL REVIEW: It is now 1:30pm and I just received a call from the person in charge today to let me know they actually did NOTHING to my vehicle and they are asking if they can hold onto it until Tuesday, 3 days from now so that they might have the time to get around to looking at it. DO NOT USE GALEANA KIA FOR ANY VEHICLE PURCHASES OR SERVICE APPOINTMENTS! The service is absolute trash. I will also add the fact that I made the last payment on my vehicle’s 4 year loan in July and now that it is August, the check engine light has come on (was the issue I scheduled the vehicle maintenance for to begin with). Isn’t that ironic?

Thank you Mark and Reina in sales! - debbie

Thank you Mark and Reina in sales! They are both very knowledgeable and helpful, I love my new Kia Soul. Thank you also to the Service Department! I appreciate you taking care of me today! Debbie

I had a diagnostic perform on my vehicle. - importado71

I had a diagnostic perform on my vehicle. The problem was found and corrected as much as possible(I was very appreciative of that). A week or so later I had to replace parts on my vehicle. Unfortunately I came across a somewhat serious problem. One of the lug nuts was extremely difficulty to loosen. I noticed that it was a slight angle. when I finally removed, the stud had been stripped. I also realized a few more things that would connect the findings to what was performed during the diagnostics. When I called the dept and mentioned what had occurred, of course, they would charge me, and I was not going deal with the, so far standard (personal experience) of dealership not being at fault and customer paying the $$$ price. But it was clear in the phone call that it would occur. I'm not accusing this dealership in the dept. I had service done, but, what I came across is connected to what was done.

I was told online 800 down I get there about a hour in it - Sumeryoungs0

I was told online 800 down I get there about a hour in it changes to 1400 down then 2 hrs in they take my check stubs from me to make copies and when the salesman returns he tells me the owner said I can put 2000 down so if I want the car I need to come up with more money...by now I have already paid for the insurance and the tax tag and title and just about to pay the down payment...the worst thing of all I paid uber 70 dollars to get there and I had to pay another 124 to get home after being there for 4 hours and not getting a car. I am so disappointed and now I have to wait another 2 weeks to try some where else cause of all the money spent on uber's.

I took my kia forte to be check for stalling and after... - plenaes

I took my kia forte to be check for stalling and after $1,700 they told me that they change the timing chain and that was noting else they could do and gave it back to me with the same stalling problem that it went in for. Also when my wife went to pick it up the car stalled outside the dealer in Sebring just when she pulled out and they told her that she needed to get a tow truck, didn't even help a stranded customer. Now I found out that there is a recall for the oil pump that might damage the engine but they haven't call me about it. Allan Jay I hope you are aware of what your dealer are doing to the customer unless you are in it.

Rating because of customer service. Upon returning to... - sallyshamby

Rating because of customer service. Upon returning to body shop because of loud scraping at my bumper area, All it would've taken would've been "sorry, we forgot to tighten up the plastic shield." Instead he insinuated I must have hit something on the way home. Wouldn't go back if future needs of body work.

excellent friendly service, completed ahead of... - grandma

excellent friendly service, completed ahead of schedule kept me informed at every step of repair and excellent quality of work on the repairs done to my highlander

My car under warranty had ac problems.I was suspicious it... - FASV

My car under warranty had ac problems.I was suspicious it had a freon leak. they "tested" the system and found no leaks and refill it with freon. A few months later had same problem . They refill the system again.Now my car is out of warranty and another shop told me the evaporator is being leaking freon for a while.Also previously had alternator problems. My car had to be towed twice to the shop and only the alternator was replaced the second time. My original battery had to be replaced and I was given another after paying a pro-rating fee. The second battery lasted less than a year. I am sure I was given a used one. The shop staff is more concentrated in listening to the radio and horseplaying on the job than doing their work.One of the shop employees said to me they don't have all the necessary tools to do the job the right way.I had my timing belt replaced at another KIA dealer for $ 399.00. They wanted $ 599.00 !!. I believe Maybe Kia has the policy of avoiding repairs or the dealer is very unproffesional.Don't recommend this place to anyone. I believe Kia make good vehicles; but this place sucks !!!

An auto accident is, for most people, a frightening... - JLALLEN

An auto accident is, for most people, a frightening experience. My BMW 750LI, with every "Bell & Whistle," affords me extraordinary "JOY;"the BMW advertising agency hit it right on the head recently when this campaign was introduced. BMW is very special;I realize now, that it is not just the BMW vehicle, but the entire experience. Pior to an auto accident, I always looked forward to going to this dealership for service, and, while having free coffee, Starbuck's at that, just meander visiting the parts department (by golly, I always purchase something such as the BM Championnship shirts, wallets, key chains, about twenty caps, Clothing, cast replicas, of the 750LI, And, visiting with the personnel afforded me the opportunity to feel so very special, almost like visiting a five star hotel. Well before the most recent ad campaign, I was filled with JOY;oh, my, what a joyous occasion. My eexperience at the Lauderdale Collision Center has beren unique!!!!!!! Typically, in my opinion, visiting a collision center previously has been the least glamorous, most fearful, least pleasant, most anoying experience with all vehicles other than BMW. Doubtless to say, customers are in a much different frame of mind when their "Baby(BMW") is damaged and, the customer, in most cases, is recovedring from an injury of one sort or another. My experience has been nothing but fantastic!!!!!!!I believe that Mr. Steve Suppo, the Manager, Mr. Richard Simms, the Associate Managder, & especially, Omar, the chief Technician(he should be promoted if he is not in this position already,) appear to LOVE what they do. They are a reflection of Mr. Steve Suppo. I think that, if I were the President of BMW, I would get off my Butt, visit them, and tell them personally what great l;pove they are affording your customes. As a matter of fact, I would have all sales personnel visit the people I have mentioned for a few days and learn. Other things beding equal, such as BMW being "The Ultiomate Driving Machine, the BMW total experience, etc., it is the people mentioned, doing the most difficult job of all, personally, who have solidified my desire to purchase only BMW forever and to make certain that I tell at least one person every day about BMW, and only Lauderdale BMW. Incidentally, I drive many miles to visit this particular agency and, I always will. Thank you Holman Family;you have "Got It Right!"

Awful experience & terrible service from Buddy himself - UnhappyCustomer

My car is worse off leaving than when it arrived, bubbles in the paint, damage still not repaired. After 33 days I went to get my car for the 5th time and Buddy Foster himself was there he came out of the back office and screamed at me "You better just take your car today and leave we are done fixing it, nothing is wrong with it" I asked him to go out and look at the car with me when we approached I saw a 6-8 inch rubber mark on the front bumper that had just been replaced and painted by them. Needless to say after terrible service and having to bring the car back 5 times and another time not even leaving with the car I will never return to Buddy Foster because they do a crappy job and because Buddy himself thinks he can yell and scream at a customer. I had Jim tell me one of the times that I came up there to get it "Well you are just pickier than most customers" Which means that Buddy Foster thinks it is okay to not repair things, leave bubbles in the paint and clear coat because most customers aren't as picky as me. Buddy himself should be ashamed of his behavior and how he spoke to me it was totally unacceptable and there were several witnesses to see the show he put on. The repairs needed for my car should have taken at most a week however at 33 days it still needs work done and we be going to another shop to have the damaged caused by Buddy Foster repaired the proper way. I would no recommend that anyone bring their vehicles to BF for any repairs not only because the work is terrible but because of the owner don't give that rude guy your business.

I HIGHLY recommend Century Kia of Tampa. - AggiGMR

I HIGHLY recommend Century Kia of Tampa. I came in through the internet to shop for Kia EV Winds. The ladies in the internet department were amazing. Very courteous and direct with the answers to my questions. I was not able to purchase a Kia from Century Kia because I live over an hour and a half away. BUT I was so impressed with the internet department's work that I wanted to recognize their professionalism.