209 Florida Ford Service Centers

Frank in the service departent is off-putting and the - jspianoman

Frank in the service departent is off-putting and the service department busted my F150 sunroof. They tried to say the motor and track were broken, but I had just opened and closed it successfully prior to the drop off. I needed a seal replaced on the sunroof and simply asked for a quote. Instead they called to tell me it's $5400 and I have to replace it because they can't put it back together. xxx - they are terrible and you should RUN as fast as you can to another dealership. Ken Ball (General Manger) is as nasty as the service manager and crew.

I had my car in for service which they had to work me in, - angelbaby1023

I had my car in for service which they had to work me in, the service Jarrett Ford gives is above and beyond. Scott was my service rep he is very good and cares about his customers . I just want to thank Stormy for everything. And a big hug to all I would not go anywhere else with my car. Thanks Linda Overmyer

The service department is a joke . - William Giesecke

The service department is a joke .. I take my truck to get an oil change and a wash to be returned dirty and I ask why is because I had the wrong car wash package when before that was the right one their excuse they raised the price and didn’t had the courtesy to let me know.. Keep in mind I bought this vehicle new at this dealership and this is how we get treated.. Fast forward I take my second car also a Ford for a malfunction and I arrived the service guy is eating a bagel and I explain my issue to be to told to leave it and it’s not going to been seen for the next 2 to 3 weeks since I didn’t made an appointment.. I tell this person I can’t leave it I have to go back to work he didn’t show no empathy I’m guessing his bagel is more important .. I’ve been gone at work for 4 months I didn’t know and now I am stuck with a broken car and nothing I can do this dealership used to be customer service oriented but after this I won’t set foot near there what a shame

It’s pretty sad when a Ford dealership won’t work on your - shychef57

It’s pretty sad when a Ford dealership won’t work on your Escape or F150….. This place will never get our business or better my future Ford that we’re buying this December…..

Did a very good job. - tbauer

Did a very good job. Found the problem and fixed it right the first time. My car runs great.

I spent close to $10,000 to have a Mercedes Diesel engine... - antipentium

I spent close to $10,000 to have a Mercedes Diesel engine rebuilt and then when it failed fixed again and I still have an engine that leaks oil and does not run as expected. Talking to Noel is an experience and even if you have it written in stone from GOD if he thinks differently then you are wrong and all his friends he has known since he was a kid will back him up... I now have a $10,000 pile of crap and he will not honor his warranty. You decide if you would trust your engine and money with someone like this