209 Florida Ford Service Centers

Found the service to be good and promptly delivered. - Jp

Found the service to be good and promptly delivered. The staff was helpful and courteous

I have purchased my last 6 mustangs from Plantation Ford! - larry

I have purchased my last 6 mustangs from Plantation Ford! I have always appreciated their professionalism in sales and service!

I took my Ford Escape for repairs of a leaking exhaust - tommydanish1035

I took my Ford Escape for repairs of a leaking exhaust turbo that was leaking oil. Charges so far $1975.00 and still leaking oil. I believe since I'm a 81 year old handicap senior these charges added by the service manager. I have requested contact with manager but no results. Tom Danish Leesburg, Florida.

I had another great experience with Sam Galloway Ford I - Moriecd

I had another great experience with Sam Galloway Ford I needed an oil change and their mobile unit actually came to where I worked. The team was incredible, two young men who are very efficient and professional had my oil changed and my tires and brakes checked within 20 minutes. Thank you again for such wonderful service

Darrius Jones was the best employee! - lei

Darrius Jones was the best employee!! very helpful & resourceful! He answered every question to the best of his advantage! I will be returning.

Paul Marrone was incredible help today! - 2lisa.ellsworth

Paul Marrone was incredible help today! I had lost something very valuable between my seat and the console. He suggested I bring the vehicle in and let him look at it. He was able to remove the plastic cover on the part that was inaccessible and retrieve my deceased Mother's diamond earring. Years ago, I used to bring my deceased parents' Ford Edge, (which Dad purchased from you) in for service. Now that my husband and I have purchased a place in Naples, there is no question who will be getting our business! I am so grateful to Paul and the past great service. Keep up the excellent service! Appreciatively, Lisa Ellsworth

I bought an F150 and they offered me motorcycle and - brunogkm7

I bought an F150 and they offered me motorcycle and gearbox insurance, then my engine had a problem, I took it there and they lied saying there was water in the filter and refused to change it, I just didn't give zero stars because at least the attendant Ivanna was very kind, it's a tip, never take out insurance with them!

My car battery died and I was unable to jump it. - Julesaruleza

My car battery died and I was unable to jump it. I called the dealership for pricing and to check if the courtesy service was available for replacing the battery. I was told yes and given a price for $210 for my battery. I was transferred to scheduling where I confirmed once again there wasn’t a charge. She said no charge it was the same as if I drove my car in myself. I was given an appointment for the next day. A guy called the next day to tell me there was a “small fee” to install and the price would be $350. I Told him I was told $210 and I had confirmed with two people that it was a courtesy. He said that information was wrong so I canceled my appointment. It threw my whole day off but I ended up replacing the battery for $141.

JOE IN THE PARTS DEPARTMENT IS THE BEST, ALWAYS DEPEND ON - patwiley56

JOE IN THE PARTS DEPARTMENT IS THE BEST, ALWAYS DEPEND ON HIM FOR ALL MY PARTS,2K-10 MONTHLY .

I met Kendall Thompson in 2012. - ALDFUSION

I met Kendall Thompson in 2012. Today, I have the utmost respect and appreciation for his helpful, courteous, and professional customer relations. Ken has an positive, upbeat demeaner in his approach in customer service in with dealing customers. He is articulate, knowledgeable and informative with can do-resolve. Ken is the beyond compare. And he is the only reason that I continue to have Ken and Coggin Ford service my 2012 Ford Fusion.

Refuse to make an appointment for a PAID diagnostic on a - paul.shaffer6

Refuse to make an appointment for a PAID diagnostic on a 2012 Focus with 145k miles because it is too 'Old'. That tells me all I need to know about their commitment to the product. Would never consider them for service, and certainly not purchase based on that alone.

I was on vacation at Rosemary Beach when my car died in - rachelbronco

I was on vacation at Rosemary Beach when my car died in the middle of the road. Getting the car towed back to where I was staying was a process. I was advised to get then it towed to AutoNation Ford Panama City. They were not helpful and did not care that I was out of town and had no vehicle. The best they could do was an argument and no appointment until the end of the month. I then called Gary Smith Ford and spoke to Amanda. She was so sweet and understood the pickle I was in. She got my car towed that day and fixed it that afternoon. She even had the shuttle pick us up, an hour and 30 minutes away. Getting there I got my keys from Lynette who was also so sweet and understanding. I owed nothing due to the warranty and was able to have a vehicle. Amanda helped me so much and saved my vacation from a potentially bigger mess. Best Ford I have ever delt with!

Car trouble is bad -- having it on the road is worse. - kcashion

Car trouble is bad -- having it on the road is worse. Having car trouble on the road when 90 years old after having both knee joints replaced is even worse. Yet, the check engine light came on. I, with difficulty, checked fluids and belts. Wife and I drove to the closest Ford dealership which was in Crestview, FL. There, I was told it would be November before they could start on my car. It was mid-September and my wife and I were trying to get to Thomasville, GA, for our daughter's 50th wedding anniversary. I told the gentleman in the service bay that I wanted to know if it would harm our 2010 Mercury Grand Marquis to continue driving it. Just then a mechanic walked in and the question was discussed quickly and it was decided that he could just check the codes immediately! The waiting room was comfortable and spotlessly clean. The car problem was related to fuel mixture -- it was running lean. We were sent on our way. The charge was minimal. We were there only an hour! The 50th anniversary party was a great success! But it was made more so for my wife and me by Crestview Ford employees Brandon and Thomas. They were key in getting us back on the road and even now three days later, we still feel in Brandon's and Thomas's debt. We live 200 miles from Crestview Ford; if living within 50 miles, I would certainly buy my next vehicle from them. (I just might anyway.)

I guess I should have read the reviews about how bad your - Jenzim1986

I guess I should have read the reviews about how bad your service department was before allowing them to take my car to install a lift, wheels, and tires. A job that only requires 6-8 hrs of SRT time has taken well over 30 hrs and has been accompanied by continuous lies, misinformation, horrible communication, and now faulty re-work. I will be leaving negative reviews like everyone else, just thought you should know. It’s time to erase your service department and start over. I literally could have completed this job in my garage at home in under 8 hrs.

Highly recommend the Service Team at Grieco Ford of - MariaA

Highly recommend the Service Team at Grieco Ford of Delray Beach! We've taken our Ford Escape there for the last three service appointments and have had smooth and speedy experiences, many thanks to Darlene Wehe our Service Advisor! :)

I had a problem with my 2022 Escape hybrid. - jbuc48

I had a problem with my 2022 Escape hybrid. I was out of town and had a dead battery. Called My Ford roadside assistant, they came out and jumped the battery. They left and I left. As I was driving my car would barely get over 45 mph and I had three messages that I needed service. I called Jarrett Ford and was connected with service advisor TAMMY HOLLAND who has helped me in the past. Tammy said bring it right in and they will do a battery scan which showed battery was ok. Tammy was not satisfied and was very concerned I might have problems down the road. To sum this up a mechanic there did a complete check of the battery system and found it was the 12 volt battery. THANK YOU Tammy for your knowledge and extra care for my situation and thanks to the rest of the crew at Jarrett Ford!!!

I was told online 800 down I get there about a hour in it - Sumeryoungs0

I was told online 800 down I get there about a hour in it changes to 1400 down then 2 hrs in they take my check stubs from me to make copies and when the salesman returns he tells me the owner said I can put 2000 down so if I want the car I need to come up with more money...by now I have already paid for the insurance and the tax tag and title and just about to pay the down payment...the worst thing of all I paid uber 70 dollars to get there and I had to pay another 124 to get home after being there for 4 hours and not getting a car. I am so disappointed and now I have to wait another 2 weeks to try some where else cause of all the money spent on uber's.

Mike and his team at the body shop did a great job,car - billrivera86@gmail.com

Mike and his team at the body shop did a great job,car looks brand new again.

Friendly & Professional Staff. - dmars

Friendly & Professional Staff. I had questions about our bill & they were patient with me & helped me understand it. Facility was easy to find. It was very clean inside and out.

Excellent Service Experience - Theracingguy

My service writer, Suzanne, was exceptional and took care of my tire issue. Being away from home, it gave me great comfort that the service Dept was able to fix my tire on a Saturday.

Rating because of customer service. Upon returning to... - sallyshamby

Rating because of customer service. Upon returning to body shop because of loud scraping at my bumper area, All it would've taken would've been "sorry, we forgot to tighten up the plastic shield." Instead he insinuated I must have hit something on the way home. Wouldn't go back if future needs of body work.

excellent friendly service, completed ahead of... - grandma

excellent friendly service, completed ahead of schedule kept me informed at every step of repair and excellent quality of work on the repairs done to my highlander

I brought the vehicle to Greico Monday, 5/22/2023 with - cmdiii

I brought the vehicle to Greico Monday, 5/22/2023 with air flowing but not very cool temperature. They ran "tests" and determined I need two (2) new evaporator cores replaced. The costs were $4,094.24. I agreed to the repair and received the vehicle Friday, 5/26/2023. I picked up the vehicle and the A/C was working and felt cool temperature but not real cold. I drove the car for about 2 weeks, and then the air starting to blow warm again. I called Greico on 6/7/2023 and they said to bring it back in. The next availability I had on my schedule was on 6/14/2022. Greico ran more "tests" and determined I now need a new air compressor at a cost of $2100 (text). That is over $6000 for a car A/C. I refused to allow them to make any more repairs at this point as I do not trust them, and I went to another repair shop (Empire Auto in Fort Lauderdale, FL). At Empire Auto on 6/16/2023, they ran tests and determined I needed a new air compressor for $2,048.30. I allowed them to conduct the repair. I received the car back on 6/16/2023, and it was working great. I drove the car a couple days and realized a mildew smell in the car which seemed like sitting water. I inspected the vehicle and found a large wet area in the front passenger seat. I brought the vehicle to a local mechanic for an opinion, and he said it appears to be leaking from the evaporator and is likely a clogged drain line. He said since Grieco did the repair work, they should fix any issues arising from the repair at no cost. He also reminded me that Grieco replaced the air compressor in the vehicle less than one (1) year ago, which I completely forgot. I contacted Grieco on 6/21/2023 and they said to bring in the vehicle. I brought the vehicle back to Grieco on 6/22/2023 and they ran "tests" and inspected the vehicle. No shock, they claim none of the issues arise from their evaporator core work and the leak is coming from outside the vehicle, like the door or windshield. They said the cost to repair would "begin" with a leak test to determine the leak location and then they could advise of the repair required. They quoted the cost to "start" at $540 for the leak test, then the costs for the labor and materials for the repair would follow. At this point I've had enough and told them to do no repairs and return the vehicle. I then took the vehicle back to Empire Auto on 6/22/2023 for their analysis. Upon arriving to the shop, I was on the phone for +/-20 minutes prior to exiting the vehicle. The repair shop manager walked up and asked me to look under the vehicle, and he said there should be a significant puddle of water below the vehicle from condensation draining from the A/C, yet there was no water at all. At this point, the front passenger area had a small puddle of water accumulating on the floor. In a short amount of time, the repair shop was able to confirm the leak in the vehicle was from the clogged drainpipe leading from the A/C system. In addition, the repair shop was able to find a Ford Manufacturer fault on the A/C drain system and conducted a further repair applying a Ford Manufacturer drain elbow to alleviate any leaks. The repair shop conducted the drainpipe clearing and the pipe elbow application, along with drying out the vehicle. Following, the repairs were a total of $398.00, and the vehicle is completely dry. Even with several upcoming South Florida torrential downpours, the vehicle is dry inside (no outside vehicle leak). I submitted a claim on BBB for a full refund, and Greico completely ignored it. Stay away from this place. (Note: I had much more info. but I'm limited to 765 words)