187 Florida Chrysler Service Centers

I had an absolutely great experience with the service - blynnmcknight

I had an absolutely great experience with the service department when I brought my Jeep to have an issue checked. They went above and beyond my expectations.

I had my 2020 Durango towed in June 12th after the motor - gddeadicated

I had my 2020 Durango towed in June 12th after the motor was flooded and needed to be replaced. Insurance approved the estimate in 5 days and accardi had the check 2 days later. NO communication impossible to get someone to call back, text, email i tried them all. I physically had to go to the dealership just to find out what was going on. I did not get my Durango back until August 2nd. and when they finally said it was ready the ticket was closed out on the 31st of July. They held my vehicle to make numbers at the end of the month. They jerked me around for seven weeks. They Suck

I made an appointment for my 2022 Wagoneer , one week in - denay2213

I made an appointment for my 2022 Wagoneer , one week in advance. The Monday Two days prior to the appointment, I received several text messages indicating the price and that in some cases I might have to drop my vehicle off. The morning of my appointment, I arrived on time and was told that my service advisor was on the way. Fifteen minutes later, I was approached by my service advisor who asked if I was waiting on her. Next she asked what was the issue with the vehicle. Same issue that I adjoin the pre check-in correspondence. She then stated that my appointment was with her, and that they ONLY offer drop off services and they didn’t have any courtesy vehicles at this time. She was gracious enough to say that maybe next time they would be able to provide a courtesy vehicle. Next time? Why would there be a next time. Let me add that my appointment was scheduled via telephone. At a minimum ALL of this information should have been relayed to me so that I could have arranged for transportation back home or looked elsewhere to have my vehicle serviced. If totally disappointed was a person 😡

I was treated professionally and respected. - sharonfrank56

I was treated professionally and respected. the work was done quicker than expected I will be back.

Showed up with no appointment for oil change recall and - Noah S

Showed up with no appointment for oil change recall and repairing a sunvisor under warranty Montana was fantastic had me in and out of there in an hour very pleased with the service I received A ++++ !!! Thanks. Noah

Scheduled an appointment for an issue with vibration from - jaredlong11

Scheduled an appointment for an issue with vibration from the rear of my ram 1500. They got it in and fixed it first look, same day. They kept me up to date through the process and let me know when I could pick the truck up as soon as it was ready. I’ll be going back for future truck service!

I was told online 800 down I get there about a hour in it - Sumeryoungs0

I was told online 800 down I get there about a hour in it changes to 1400 down then 2 hrs in they take my check stubs from me to make copies and when the salesman returns he tells me the owner said I can put 2000 down so if I want the car I need to come up with more money...by now I have already paid for the insurance and the tax tag and title and just about to pay the down payment...the worst thing of all I paid uber 70 dollars to get there and I had to pay another 124 to get home after being there for 4 hours and not getting a car. I am so disappointed and now I have to wait another 2 weeks to try some where else cause of all the money spent on uber's.

I wasn't talked down to like most mechanic shops do... - yrubirdie

I wasn't talked down to like most mechanic shops do because I am female. That impressed me the most. The staff was kind, made the experience very pleasant.

Picked up my truck to bring it to another shop to be - larkinjennifer

Picked up my truck to bring it to another shop to be fixed today after this repair shop had it for 4 months. I dropped it off and spoke with two different guys there and told them that, when i put it in drive it goes into manual fourth. I called every week to ask about the progress and got the run around every time. after having it for 2 and a half month they called me and stated the truck needed a sensors and key fob, said ok. they said the work would cost 1600 dollars. After they changed them they called and said we have the truck starting are you bringing it into another shop, when we put it in drive it drops to fourth. Excuse me sir? that is why I brought it to you. So they charged me 1700 and fixed things that i didn't have problems with and had the truck for 4 months. when I called for the last time 3 days ago they basically told me my truck was on the back burner and they would get to it when they get to it. NEVER ever received a call from them until the last day it was there. I had to chase them around for answers. I wouldn't recommend this place to anyone!!!!

Rating because of customer service. Upon returning to... - sallyshamby

Rating because of customer service. Upon returning to body shop because of loud scraping at my bumper area, All it would've taken would've been "sorry, we forgot to tighten up the plastic shield." Instead he insinuated I must have hit something on the way home. Wouldn't go back if future needs of body work.

excellent friendly service, completed ahead of... - grandma

excellent friendly service, completed ahead of schedule kept me informed at every step of repair and excellent quality of work on the repairs done to my highlander

I took my car in for body repairs, as was suggested by - mswafford

I took my car in for body repairs, as was suggested by the Toyota dealership. The original estimate was for less than $5000. Then it went up to $14,000 and ended up to be almost $20,000. I hit a pole in a parking lot, never even broke the headlight and the air bags did not go off, I was going about 10 mph. They sent it to a different mechanic who removed the engine so Bay could “fix the frame” and then the mechanic couldn’t figure out how to correctly reinstall it back. It sat in the parking lot for 3 months with the hood off where more damage to the engine was done. Bay argued with the mechanic about who was going to fix what and who was going to pay, and no work was done for months while the car sat there. They continued to lie to me about what was happening as to the repairs every week I called. The car took 6 months for the repair that was originally estimated to take 14 days. My insurance company finally sent someone to the shop to find out what was going on and discovered what was happening. Bay then had to send the car to the Toyota dealership to have the eigine fixed from all the damage done. It cost an extra $5000 which they passed along to the insurance company. The insurance company (AIG) say they’ve never had this happen where a company doesn’t get pre approval and just sends a bill for $5000. Bay refused to release the car until the insurance company paid in full. It sat there for a week while they came to a conclusion. Then Bay Body decided to take the car for a test drive the day we were headed there to pick it up and they found another problem. Fortunately they got it fixed, after I threw a fit. 6 months and $20,000 later we got the car back. My insurance company say if they’d known the final cost they would have totaled the car. They were horrible, they lied every time we called and ripped us off for thousands of dollars. They contracted a terrible mechanic and then didn’t want to stand by their decision. I recommend you don’t take you car there for anything!

An auto accident is, for most people, a frightening... - JLALLEN

An auto accident is, for most people, a frightening experience. My BMW 750LI, with every "Bell & Whistle," affords me extraordinary "JOY;"the BMW advertising agency hit it right on the head recently when this campaign was introduced. BMW is very special;I realize now, that it is not just the BMW vehicle, but the entire experience. Pior to an auto accident, I always looked forward to going to this dealership for service, and, while having free coffee, Starbuck's at that, just meander visiting the parts department (by golly, I always purchase something such as the BM Championnship shirts, wallets, key chains, about twenty caps, Clothing, cast replicas, of the 750LI, And, visiting with the personnel afforded me the opportunity to feel so very special, almost like visiting a five star hotel. Well before the most recent ad campaign, I was filled with JOY;oh, my, what a joyous occasion. My eexperience at the Lauderdale Collision Center has beren unique!!!!!!! Typically, in my opinion, visiting a collision center previously has been the least glamorous, most fearful, least pleasant, most anoying experience with all vehicles other than BMW. Doubtless to say, customers are in a much different frame of mind when their "Baby(BMW") is damaged and, the customer, in most cases, is recovedring from an injury of one sort or another. My experience has been nothing but fantastic!!!!!!!I believe that Mr. Steve Suppo, the Manager, Mr. Richard Simms, the Associate Managder, & especially, Omar, the chief Technician(he should be promoted if he is not in this position already,) appear to LOVE what they do. They are a reflection of Mr. Steve Suppo. I think that, if I were the President of BMW, I would get off my Butt, visit them, and tell them personally what great l;pove they are affording your customes. As a matter of fact, I would have all sales personnel visit the people I have mentioned for a few days and learn. Other things beding equal, such as BMW being "The Ultiomate Driving Machine, the BMW total experience, etc., it is the people mentioned, doing the most difficult job of all, personally, who have solidified my desire to purchase only BMW forever and to make certain that I tell at least one person every day about BMW, and only Lauderdale BMW. Incidentally, I drive many miles to visit this particular agency and, I always will. Thank you Holman Family;you have "Got It Right!"

Awful experience & terrible service from Buddy himself - UnhappyCustomer

My car is worse off leaving than when it arrived, bubbles in the paint, damage still not repaired. After 33 days I went to get my car for the 5th time and Buddy Foster himself was there he came out of the back office and screamed at me "You better just take your car today and leave we are done fixing it, nothing is wrong with it" I asked him to go out and look at the car with me when we approached I saw a 6-8 inch rubber mark on the front bumper that had just been replaced and painted by them. Needless to say after terrible service and having to bring the car back 5 times and another time not even leaving with the car I will never return to Buddy Foster because they do a crappy job and because Buddy himself thinks he can yell and scream at a customer. I had Jim tell me one of the times that I came up there to get it "Well you are just pickier than most customers" Which means that Buddy Foster thinks it is okay to not repair things, leave bubbles in the paint and clear coat because most customers aren't as picky as me. Buddy himself should be ashamed of his behavior and how he spoke to me it was totally unacceptable and there were several witnesses to see the show he put on. The repairs needed for my car should have taken at most a week however at 33 days it still needs work done and we be going to another shop to have the damaged caused by Buddy Foster repaired the proper way. I would no recommend that anyone bring their vehicles to BF for any repairs not only because the work is terrible but because of the owner don't give that rude guy your business.

I HIGHLY recommend Century Kia of Tampa. - AggiGMR

I HIGHLY recommend Century Kia of Tampa. I came in through the internet to shop for Kia EV Winds. The ladies in the internet department were amazing. Very courteous and direct with the answers to my questions. I was not able to purchase a Kia from Century Kia because I live over an hour and a half away. BUT I was so impressed with the internet department's work that I wanted to recognize their professionalism.

Excellent service department. - Bammer

Excellent service department. We pass by 2 other Jeep dealers to get our 23 Grand Cherokee serviced.