159 Florida Buick Service Centers

Auto Repair - Paul

The correct address is 540 10th Street Southeast Naples Florida 34117 We are mobile service pin something Naples for over 14 years Best mechanic in town

Took them a week to replace a bumper they estimated to... - JoKon

Took them a week to replace a bumper they estimated to take one day. Did not contact me to inform me repairs would take longer and did not return half of my phone calls. Did not appreciate the general attitude of Mr. Woods or his supervisor. Courtesy driver was quite nice.

Troy was great- he greeted me right away and let me know... - Horeilly9

Troy was great- he greeted me right away and let me know how long the service would take. The waiting area was comfortable and clean.

Received excellent service from the service dept at Jim - Gary

Received excellent service from the service dept at Jim Browne Chevrolet. They met and surpassed all expectations with repair of my vehicle. I will recommend the service department and the sales staff to anyone with vehicle needs.

First of all, I am sorry this is late. - Jamzer

First of all, I am sorry this is late. Secondly, I am a “mature“ female, who unfortunately has had to assume many responsibilities – one of them taking care of the car! Having the oil changed took an hour and a half, All the personnel that I dealt with were very caring, accommodating, and responsible. That meant a lot to me. On the lighter side, when I was almost home, I realized that the line on the oil gauge was in the center, I thought it should be all the way over to the right like it is when you fill up a tank of gas! I called my daughter to ask her about it; after she got done laughing, she explained it to me. I have a lot to learn . . . but not that much time in which to learn it . . . lol

Amazing Team! - GATORFAMILY33

It’s the people first and foremost as to why I go there. Chad is extremely knowledgeable and always there to help. Their sales team is wonderful as well. All around great dealership.

To be fair, this negative review is only about the - Pongo

To be fair, this negative review is only about the warranty claims department at this dealership, not the service department per se. In mid-July of this year, I submitted the paperwork to be reimbursed for the replacement of the windshield wiper motor on my 2015 GMC Terrain due to a recall. The motor went bad prior to the recall. The service advisor told me that it would take up to two weeks for me to be reimbursed for the replacement. A month later, I still had no heard anything from this dealership. I called the warranty claims department and was told that it was pending but that I would be called a couple later with an update. I heard nothing from him. By last week, I still had not heard anything. I called again left a message. I was called a day later and was told that the claim was still pending. What???? It is completely inexcusable for me not to be reimbursed by this time. It also completely unprofessional for the dealership not to give me periodic updates on this claim.