124 Florida BMW Service Centers

I had a very pleasant experience with rechard Forde . - Mel

I had a very pleasant experience with rechard Forde . Very professional with explaining the repair process.vehicle came out looking amazing!

AutoNation Collision was a very positive experience. - Ranzenbach

AutoNation Collision was a very positive experience. From the beginning Jennifer and Gene were incredibly helpful and professional. This was my first experience with damage to my car, and I really appreciate how patient they were with me. Also, my car looks wonderful. Thanks for a great experience. Karen Ranzenbach

Excellent service, professional and knowledgeable. - marc.williams94

Excellent service, professional and knowledgeable. All items that were purchased were installed quickly. Retesting was performed.

The tech, Chris was wonderful and the actual service was - Legacy owner

The tech, Chris was wonderful and the actual service was great. The automated system was terrible however.

Working with Anthony was exceptional. - JLS84

Working with Anthony was exceptional. I visited the dealership for routine maintenance on my existing vehicle, with no intention of upgrading. Anthony promptly welcomed me to the showroom and offered his expertise. I communicated my requirements, and he efficiently met them. Having purchased numerous luxury vehicles previously, I can confidently attest that Anthony is the most impressive client advisor I've encountered. His professionalism is a significant asset to your dealership, and I will highly recommend him to my personal and professional network.

As always, Tom Ignizio, my service advisor during the - bob

As always, Tom Ignizio, my service advisor during the past 5 year's understands the meaning of treating his clients with respect, fairness and understanding.

I was worried that my car wasn’t safe to drive. - Gail

I was worried that my car wasn’t safe to drive. So I had the maintenance that was needed and drove home feeling very safe and happy! Friendly, professional staff. Thank you!

Always have had a great experience with the service and - toddwinstead1

Always have had a great experience with the service and work done on any vehicles I have brought there to be repaired.

Natalie Swain is the best service adviser. - Michael A Zimmer

Natalie Swain is the best service adviser. She arranged for a loaner for me and provided prompt and excellent service for my 430i Convertible. Thank you very much!

Tommy is great guy for business he make you feel stress - Teresa robinson

Tommy is great guy for business he make you feel stress free overall service department rock

Thank you to all the staff at Fields BMW! - 1msjanell

Thank you to all the staff at Fields BMW! A special thank you to Jesus Ayala, for going above and beyond the call of service! God Bless you ALL!

The repair of my 328i was the worst experience I've ever - Bruce K

The repair of my 328i was the worst experience I've ever had with a previously highly respected and appreciated dealership. Parts had fallen off of my car by the time i got the car home the day I picked it up. What was supposed to be a 2 day repair turned into a 2 week joke. I had to continuously remind them what needed to be looked at even though they are the ones that wrote the repair estimate. When I called about the parts that went missing on the one hour drive home I got voice mail and crickets. Don't walk away from Tom Bush, run!!!

Very professional & completely satisfied with service & - debra.a2525

Very professional & completely satisfied with service & repairs that were done by Sean Clumfoot. Debra Wallar

Having the same issues with my car for the last year - Courtney

Having the same issues with my car for the last year (reduced power). Spent almost $5k trying to fix and still having issues and getting the same message from the I- drive. After two weeks picked up my car that still had the engine light on. Two weeks ago I turned off the car and the front lights flickered with static coming out of the rear speakers. I checked the trunk and noticed the panels on both sides were open. The mechanic forgot to replaced the side panels. They also charge me for a second battery after I purchased one less than a year ago - under the pretense it was shorted out by the car. It still should be covered. The mechanics cost me a lot of $ due to his inexperience or incompetence. It takes them two weeks to get my car back every time I dropped it off. Meaning $600 on car rental from Hertz. This experience is causing me to sell my. car and look to another dealership for my next one. It’s horrible... take it from someone in the hospitality industry.

Harry and the service department was great very - mjsf

Harry and the service department was great very accommodating and showed real concern for the problems I had with my car as did Steve Mahday who came down from the showroom to make sure I was taken care of. We need more of that.

Professional team that treats you with respect. - lampreafj

Professional team that treats you with respect. Service very efficient, courteous and hassle free. Quick turnaround time.

Rodrigo Barros is a trusted Service Advisor who has - Stevepabst01

Rodrigo Barros is a trusted Service Advisor who has assisted with my service calls on three separate occasions. He is knowledgeable, exceptional communicator, and a quality advisor who illustrates why I have purchased two vehicles over the past three years from this dealership. Thank you, Rodrigo for your assistance and professionalism.

I was told online 800 down I get there about a hour in it - Sumeryoungs0

I was told online 800 down I get there about a hour in it changes to 1400 down then 2 hrs in they take my check stubs from me to make copies and when the salesman returns he tells me the owner said I can put 2000 down so if I want the car I need to come up with more money...by now I have already paid for the insurance and the tax tag and title and just about to pay the down payment...the worst thing of all I paid uber 70 dollars to get there and I had to pay another 124 to get home after being there for 4 hours and not getting a car. I am so disappointed and now I have to wait another 2 weeks to try some where else cause of all the money spent on uber's.

Rating because of customer service. Upon returning to... - sallyshamby

Rating because of customer service. Upon returning to body shop because of loud scraping at my bumper area, All it would've taken would've been "sorry, we forgot to tighten up the plastic shield." Instead he insinuated I must have hit something on the way home. Wouldn't go back if future needs of body work.

excellent friendly service, completed ahead of... - grandma

excellent friendly service, completed ahead of schedule kept me informed at every step of repair and excellent quality of work on the repairs done to my highlander

An auto accident is, for most people, a frightening... - JLALLEN

An auto accident is, for most people, a frightening experience. My BMW 750LI, with every "Bell & Whistle," affords me extraordinary "JOY;"the BMW advertising agency hit it right on the head recently when this campaign was introduced. BMW is very special;I realize now, that it is not just the BMW vehicle, but the entire experience. Pior to an auto accident, I always looked forward to going to this dealership for service, and, while having free coffee, Starbuck's at that, just meander visiting the parts department (by golly, I always purchase something such as the BM Championnship shirts, wallets, key chains, about twenty caps, Clothing, cast replicas, of the 750LI, And, visiting with the personnel afforded me the opportunity to feel so very special, almost like visiting a five star hotel. Well before the most recent ad campaign, I was filled with JOY;oh, my, what a joyous occasion. My eexperience at the Lauderdale Collision Center has beren unique!!!!!!! Typically, in my opinion, visiting a collision center previously has been the least glamorous, most fearful, least pleasant, most anoying experience with all vehicles other than BMW. Doubtless to say, customers are in a much different frame of mind when their "Baby(BMW") is damaged and, the customer, in most cases, is recovedring from an injury of one sort or another. My experience has been nothing but fantastic!!!!!!!I believe that Mr. Steve Suppo, the Manager, Mr. Richard Simms, the Associate Managder, & especially, Omar, the chief Technician(he should be promoted if he is not in this position already,) appear to LOVE what they do. They are a reflection of Mr. Steve Suppo. I think that, if I were the President of BMW, I would get off my Butt, visit them, and tell them personally what great l;pove they are affording your customes. As a matter of fact, I would have all sales personnel visit the people I have mentioned for a few days and learn. Other things beding equal, such as BMW being "The Ultiomate Driving Machine, the BMW total experience, etc., it is the people mentioned, doing the most difficult job of all, personally, who have solidified my desire to purchase only BMW forever and to make certain that I tell at least one person every day about BMW, and only Lauderdale BMW. Incidentally, I drive many miles to visit this particular agency and, I always will. Thank you Holman Family;you have "Got It Right!"