I had an outstanding experience at Mullinax Ford of West - rwsherman
I had an outstanding experience at Mullinax Ford of West Palm Beach while helping my daughter buy her first car. Anyone who lives in South Florida knows how tough it is to find a reasonably priced used car — the markups are insane and most dealers list cars way above Kelly Blue Book. After checking with about 15 dealerships and barely getting a straight answer (only one even sent me an “out the door” price, and that took days), I found Mullinax Ford late one night while searching for dealerships with no fees.
Right away, their pricing caught my eye because it was actually fair — right in line with Kelly Blue Book. No games. No surprises. And when my daughter reached out, our salesperson, Dave McKenzie, responded immediately and was the first person in this whole process who seemed genuinely transparent.
From the moment we arrived, Dave made the experience relaxed and low pressure. My daughter wanted her name on the paperwork since this was her first car, and the team immediately recognized that. In fact, they pretty much pushed me off to the sidelines (in a good way!) so she could have the full experience and feel confident doing it on her own. As a dad, that meant a lot.
Charlie Munoz in finance was great as well — knowledgeable and friendly. My only small suggestion for him would be to remember that some of us come in cautious because of past experiences with other dealerships. Once I realized Mullinax really wasn’t going to slip in any hidden fees or shady add-ons, I honestly wished I had asked more questions. But even so, the financing was straightforward, fair, and far better than anything we’d been offered elsewhere.
And then, to top it all off, while we were doing paperwork, a gentleman started chatting with us about the car my daughter picked. We talked for a good 10 minutes — about cars, weddings, life — before I realized he was Scott Nicolas, a partner in the Mullinax Ford Group (and a former NFL player!). There was no ego, no sales pitch — just a warm, genuine conversation that felt like chatting with an old friend. It made the experience even more memorable for my daughter.
In a market full of overpriced cars and high-pressure tactics, Mullinax Ford was a breath of fresh air. Fair prices, no hidden fees, honest people, and a team that truly cares about making the experience a good one — especially for a first-time buyer.
Highly recommend this dealership, and huge thanks to Dave, Charlie, and Scott for making the whole thing something my daughter will never forget.
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