97 Florida Chrysler Dealers

I have been using this dealership for four years now. - Iceman13

I have been using this dealership for four years now. I have been completely satisfied with their service and my service advisor. Micah is top-notch. I would not use any other advisor. He listens to all your problems and takes everything into consideration. And keeps you updated on your vehicle as it’s there. The dealership is clean well kept and very Well organized. They are very professional and courteous

Fantastic experience! - se rhine

Fantastic experience! I highly recommend Melissa Servantes! She is thorough, honest, responsive and worked hard to get the vehicle we wanted. If you’re in the market go see her!

This is my favorite dealership. - Lindaqb86

This is my favorite dealership. Aliyah Withrock was amazing and I had the best purchase experience! Would definitely recommend. She goes above and beyond!

Very pleasant experience. - Mikeoski11

Very pleasant experience. Made it quick and easy. Very transparent. And was a pleasurable experience.

Came into Firkins Dealership in Bradenton to check for - R Brown

Came into Firkins Dealership in Bradenton to check for safety recall on Jeep Grand Cherokee. Was greeted by service staff John within few minutes the entire process was completed with a smile. John was very good person to speak with.

The sales team and finance person were very honest and - Mike

The sales team and finance person were very honest and trustworthy to deal with. Thank you.

Great service advisor and always willing to help out in - teclogisticsdistribution

Great service advisor and always willing to help out in the best way possible and they are always kind and very professional

The worst dealership in this area. - Mrmidnight61

The worst dealership in this area. Do not deal with these people. Bought a stand new jeep wrangler that had stop start issue as soon as I left the parking lot. Returned for service multiple times and they found no issues. 4 years later I’m replacing the aux battery $99 because they wouldn’t. Also had my company vehicle a dodge ram towed to them for ac brakes and diagnostics. They did nothing not even a test drive and said nothing was wrong. The next day it died. The worst dealership. Stay away.

BEWARE! - Garycraigmargarita

BEWARE! I’d give ZERO stars if I could. Absolutely horrible, rude customer service. The salesman passes you off to the owner if there’s any issue with a used car — and he’s a nasty piece of work. Anyone buying here is taking a risk. They do not stand behind the service or “quality” they claim to have. They absolutely do not stand behind their cars or their word.

Keshon, our sales person, was very easy to work with, and - Tom

Keshon, our sales person, was very easy to work with, and made our experience smooth and simple. Everyone we worked with was helpful and knowledgeable. Very happy with the entire trade and purchase process.

Absolutely great service. - Jlmfaa

Absolutely great service. They replaced the transmission under warranty and the car now runs great.

This was the second vehicle I purchased from this - MajorRat

This was the second vehicle I purchased from this dealership. It was a very good experience from the time I contacted Dennon until the final stages of signing the documents. I plan to go back in 3 years.

I came from Fort Myers and they treated me very well. - stanleytheyoung

I came from Fort Myers and they treated me very well. Everything was ready when I got there and they did their best to accommodate me. A very pleasant car buying experience!

place is nice and clean. - kellylaw0687

place is nice and clean.Tyrin was very helpful for me every thing that I ask for

15 words well the manager and the owners are hidding - Chefremicoulon

15 words well the manager and the owners are hidding behind their desk Shame on you Please call me I can tell you the truth

I came in for an oil change and left with a new car. - Nunya

I came in for an oil change and left with a new car. The sales people were very friendly. The process was easy and fast. I really enjoyed the experience. I would recommend this dealership to anyone looking for a new car.

I can’t speak on the sales department, but the service - theonlywcm

I can’t speak on the sales department, but the service department, (I mean, I never thought they would one up the quality of service I received from them, the last time i had my truck in there). This time in, Ms Ashley was my rep/liaison. After the initial “welcome to Dayton Andrews, have been helped or checked in yet”(less than a minute after I pulled in), I explained everything that was happening, along with a safety recall issue notice, she just said, this might take a while, and we’re probably gonna keep it over night, depending on the diagnostics, so to be safe, let me get you into a rental and get you out of here as fast as possible”. As I was waiting In the lounge area, not more than 10 min. Ashley walks up to me and says my rides here to take me to get my rental. She handed me the paperwork and I was out the door… (MIND BLOWN) That’s just the beginning… Ashley was so on it with the communication, updates on the truck while it was being serviced. It took the stress of my mind. And lastly, it was one of those busy work days for me and even though I was notified my truck was ready for pick up around 11:00am, I wasn’t able to get there until about 6pm, and they close at 5:30! She was there, patiently waiting and not mad about it. I mean come on, how often do you see a person stay late for a customer they don’t even know, to make sure they get their vehicle back. Thanks Ashely!

My Gladiator has been in ODCJR for 16 weeks for warrantee - WOW

My Gladiator has been in ODCJR for 16 weeks for warrantee repairs, and I still have no clue when it will be ready. Jeep customer care has been no help on getting to a resolution. What to do next?

Update! - llihmik

Update! Thank you Brian! Brian the GM had to get involved to determine a solution to my mechanical issues and this 5 star rating is completely dedicated to him. I appreciate his professionalism, efficiency, & especially his sense of humor when I was beyond aggravated. He was very personable & literally checked in with me everyday until I had my jeep back on the road! My critique, it would have been wonderful if I was compensated for the $3,400 labor fees that I paid for & the jeep wasn’t fixed & wouldn’t change gears. Nevertheless, I am thrilled Brian was my advocate, he truly went above & beyond to help me!

Our salesman, Kevin Costello, was wonderful. - Kmw1981

Our salesman, Kevin Costello, was wonderful. I am totally satisfied with our sales experience at Tallahassee Chrysler Dodge Jeep Ram.

I just purchased a used 2020 Audi and Sarasota Dodge this - smith03711

I just purchased a used 2020 Audi and Sarasota Dodge this morning. I met via appointment with Kim. She was very pleasant to work with while showing me the vehicle and then taking it for a drive. She answered my questions and made sure I was satisfied with my purchase. I met Adam in financing and as I was interested in adding an extended warranty policy, offered me the different plans available. In line with my finance questions, Adam helped explain everything I asked. Based on my experience at the dealership I would have to recommend them, particularly the individuals I worked with

Great fast service with decent price on oil change / - kmurtland55

Great fast service with decent price on oil change / rotation and inspection. Really friendly knowledgeable staff!

Got a great deal on a new Wrangler. - Hollrj63

Got a great deal on a new Wrangler. Dave, Rafael, and John in finance did a really good job on the entire transaction. Highly recommend .

I took my car in for body repairs, as was suggested by - mswafford

I took my car in for body repairs, as was suggested by the Toyota dealership. The original estimate was for less than $5000. Then it went up to $14,000 and ended up to be almost $20,000. I hit a pole in a parking lot, never even broke the headlight and the air bags did not go off, I was going about 10 mph. They sent it to a different mechanic who removed the engine so Bay could “fix the frame” and then the mechanic couldn’t figure out how to correctly reinstall it back. It sat in the parking lot for 3 months with the hood off where more damage to the engine was done. Bay argued with the mechanic about who was going to fix what and who was going to pay, and no work was done for months while the car sat there. They continued to lie to me about what was happening as to the repairs every week I called. The car took 6 months for the repair that was originally estimated to take 14 days. My insurance company finally sent someone to the shop to find out what was going on and discovered what was happening. Bay then had to send the car to the Toyota dealership to have the eigine fixed from all the damage done. It cost an extra $5000 which they passed along to the insurance company. The insurance company (AIG) say they’ve never had this happen where a company doesn’t get pre approval and just sends a bill for $5000. Bay refused to release the car until the insurance company paid in full. It sat there for a week while they came to a conclusion. Then Bay Body decided to take the car for a test drive the day we were headed there to pick it up and they found another problem. Fortunately they got it fixed, after I threw a fit. 6 months and $20,000 later we got the car back. My insurance company say if they’d known the final cost they would have totaled the car. They were horrible, they lied every time we called and ripped us off for thousands of dollars. They contracted a terrible mechanic and then didn’t want to stand by their decision. I recommend you don’t take you car there for anything!

Great service have all my family coming to get service - trail.blazer46

Great service have all my family coming to get service from them no problems sense starting with them.Thanks Gainesville Dodge for your service

Excellent service department. - Bammer

Excellent service department. We pass by 2 other Jeep dealers to get our 23 Grand Cherokee serviced.

i was sold a 2021 dodge charger,over priced45000. - raltlindn

i was sold a 2021 dodge charger,over priced45000.,to discover it was in a front end collision,since air bags installed.sway bat .struts.front end alignment winshield washer containerr.took mikes autobody was told it was fixed with all after markey parts,when i went back to dealership i was again lied to ND BLOWN OFF. now monday 2023 it being repossed becuase i am out of woek(surgery) and connot afford the payments,had i known about the collison (air bags deployed) i would have walked away they got a jeep renegade20217000 in returned...now they are owned by another company.......thanks for ruining my creit ron and brandon collins (brooksville) i only heard SOMEONE WILL CALL YOU.....i guess its attorney time,,,,,,,,lol....good luck finding one.....if i do ill post it here.....

Our sales person was Donna Diehl and she made my wife's - estebanpaniagua90

Our sales person was Donna Diehl and she made my wife's first vehicle purchase incredibly east. I would highly recommend her.

Lloyd was extremely helpful and knowledgeable of all - Mike

Lloyd was extremely helpful and knowledgeable of all questions asked. We felt so comfortable and at ease during the whole process. At the end they even delivered the vehicle right to our house. I would not only highly recommend the AlanJay family, I would and will be buying my next vehicle here again! Thank you Lloyd and Miguel for exceeding our expectations!

Thed is the man - Tammye

Just wanted to let you know last weekend we took our mazda in for warranty issues , we looked at the new Mazdas and wanted to upgrade , however the guy that helped us was not willing to really help us in any way , so we went across the street ,That is where we meet Thed ,Thed helped us so much that I was fiixing to buy a car I didnt even want because he worked so hard and was really a nice guy . We then gave it about 5 days to think and research and we decided we wanted the new Mazda CX9 but only wanted Thed to help us even though he worked across the street well he had it ready for us making lots of runs back and forth from car lots . Im telling you now being a business owner ourselves thed is a big asset to your company and deserves lots of praise . In 4 years we will be shopping for 2 new cars for our kids and we are going wher ever Thed is . And I also want to say the only reason we stayed with Mazda is because the service dept lady is amazing and on point with every visit we had wlwith our 2012 cx9 .