18 Florida Alfa Romeo Dealers

Excellent team great follow up excellent communication - Clean1277

Excellent team great follow up excellent communication car was clean and ready for delivery when we arrived will definitely recommend anyone I know looking for a vehicle thank you

Excellent , easy to get the appointment, very good job . - EDOCHOA55

Excellent , easy to get the appointment, very good job . The car is wow .Thank you

Very professional, just enjoy doing his job, I was well - emullings1956

Very professional, just enjoy doing his job, I was well pleased, I will be back.

I recently had the pleasure of purchasing a car from Rick - Gutierrez620

I recently had the pleasure of purchasing a car from Rick Case Alfa Romeo, and I must say, it was an outstanding experience from start to finish. Rino Fabrizio, the Sales Manager, went above and beyond to ensure that I found the perfect vehicle to suit my needs. His professionalism, knowledge, and genuine interest in helping me make the right choice were truly commendable. Additionally, Ali Zafar, the Finance Manager, made the financing process smooth and transparent. He patiently explained all the options available to me, ensuring that I understood every aspect of the financial agreement. His expertise and efficiency made the paperwork process hassle-free. Overall, the team at Rick Case Alfa Romeo exemplifies excellence in customer service. I highly recommend them to anyone in search of a quality vehicle and a seamless buying experience. Kudos to Rino Fabrizio, Ali Zafar, and the entire staff for their exceptional service and dedication to customer satisfaction.

Great service very satisfied! - AramisRN

My name is Aramis and I am extremely happy with my salesman JT he was very honest and even after completing my lease anytime I had a question he was willing to answer me . I would definitely recommend South Miami Alfa Romeo to anybody who is interested in getting a good deal from someone honest JT my salesman. I leased and Alfa Romeo Giulia and I couldn’t me happier with my decision everywhere I go people ask me what kind of car is that . Thank you guys

Greaat and very informative, available for question. - Jguadalupe

Greaat and very informative, available for question. Profesional in his response all the time. Great.

I.was scheduled for service on my Alfa today and just - dritto39

I.was scheduled for service on my Alfa today and just learned that you are closing the dealership. Very sorry to hear that since I have always been treated well and was pleased with the service. I also understand that the closet dealership service will now be the one in xx. Petersburg. Not too happy about that. It’s too far for service so I’ll be looking for another brand to purchase my next automobile.

Ģreat customer service and explain issues with vehicle at - shyrelg

Ģreat customer service and explain issues with vehicle at time of service and what is needed.

Great service, great people, I’ve been buying cars from - EM

Great service, great people, I’ve been buying cars from the collection from the last 13 years, never had any issues

I have been buying cars for 44 years. - Douglas Koontz

I have been buying cars for 44 years. The experience I had with Step One was one of the best. First, there was no pressure exerted at any time. Second, the vehicle I purchased was exactly as it appeared on-line (no hidden surprises). Third, my salesman, Julian Rosado and my business manager, Tamara Metcalf were incredibly professional, yet kind, and worked diligently to put a deal together, which was not an easy one due to the large amount of negative equity in my trade. In the end, they met and exceeded every expectation. I strongly recommend this dealer, salesperson, and business manager to everyone looking for a wonderful car buying experience and for honesty and integrity. Thank you, Julian and Tamara.

Let’s start from the beginning. - jp24252

Let’s start from the beginning. I called to schedule service for my vehicle, informed them I would be dropping it off after hours. Received the confirmation of my scheduled service, where I again informed them I would be dropping it off after hours. Upon arrival of the dealership, yes after hours, the entire parking lot was gated/blocked off. I had to leave my car on a side street behind a hospital with the hopes it wouldn’t get towed, and run in the pouring rain to find the key drop location. Never once was I informed the lot would be completely closed and where I should park my vehicle. I left to go out of the country for 9 days, upon my return I was informed that they still hadn’t even determined the root cause of my air conditioning issue. After 9 days?!? I then had to stay in a hotel and get an Uber because I didn’t have another form of transportation scheduled. Finally after 11 days they found the problem. However it was communicated up until that point that they were certain the AC issue would be covered by warranty….well now they are saying it won’t be and that I was responsible for the full cost of repair. Not ideal, nor do I believe it, but fine, please just fix it. Weeks go by from start to finish. No one answers calls, no one answers texts, no one provides updates. I called 4 times in one day and each time they stated they would call me back within the hour…and nope, no call received. 16 days my vehicle was in service for. I went to pick it up and it was filthy, they couldn’t even wash it for me? And I had a nice new scratch on the drivers side door. This is a Maserati dealership and this is how you treat your customers? Seriously the worst service experience I have ever had, and I am putting it nicely.

Alfa Romeo Stelvio - Dutchman

We just leased a 2018 Alfa Romeo Stelvio at this dealership and our experience was great. We had made an appointment for a test ride and upon arrival we were greeted in a very friendly way by Julian our sales consultant and the car was ready to go. Going into the sale process after our test ride was also a great experience because they made the process very easy. We told them what we were looking for and after some negotiations we came to a deal that we felt happy with ( this certainly hasn’t always been the case with previous purchases at other dealerships before!). All in all this was a very low pressure experience at a dealership that seems to take great pride in customer service. We would highly recommend this dealership.

HUGE Thank You to Stephen Geller and the Service - Durik

HUGE Thank You to Stephen Geller and the Service Department at Alfa Romeo of Central Florida. He's super knowledgeable with great communication, truly caring for the customer.

Wait time reasonable for brake fluid change, cabin filter - Jessealan223

Wait time reasonable for brake fluid change, cabin filter change & oil & filter Change. Svc writer was great

Wonderful dealership and people. - darmstrong

Wonderful dealership and people. They went above and beyond to make my purchase exciting and successful

Naples Motorsports. - ROCKERJFP

Naples Motorsports. Outstanding collection of high end, high performance cars. Very knowledgeable “car guys” are the salesman and they are very helpful as they enjoy their “job”. I bought a beautiful, low mileage Vette in perfect condition. John P