137 Delaware SRT Service Centers

Very happy with the service department. - deborahmehling

Very happy with the service department. Very efficient with great communication with timely delivery of my vehicle.

Awesome service department. They are an example that all... - godzukihop

Awesome service department. They are an example that all dealerships should strive to be. Definition of 5 star.

They have a better customer service now from the past , - josebarrera303

They have a better customer service now from the past , Im very happy with the service

sales and service - princess1948

I recently traded my truck for a ford fussion. The sales rep was very efficient and courteous I recommend Hertrich highly to anyone. I will be back

Great sales and service experience they always take great - wbjc1975

Great sales and service experience they always take great care of us and our car.

Service manager Anthony Young, went above and beyond to - bryantrl

Service manager Anthony Young, went above and beyond to understand my questions and concerns. My customer satisfaction of maintenance routine issues were resolve and completed with great customer's satisfaction of Five Stars. Along assuring I was able to get shuttle to and from home to pick up my vehicle. Thank you Hertrich of New Castle Deerships Five Stars from customer's for over 15years!!!!

Service manager called and worked out a solution. - Scott

Service manager called and worked out a solution. I appreciated the follow up so I changed the stats from 1 to 4. Service review: 1) Simple oil change and tire rotation turns into the following issues: a) overfilled oil by at least 3/4 quart (I had to drain off excess oil) b) leaking oil filter (now I have to unscrew the filter and reassemble with proper torque specs myself) c) overinflated tires (easy fix but come on) 2) Toyota skid plate (bought from them) was installed incorrectly by their “master tech.” The Toyota instructions stated one thing, yet they claim another after a phone call back to service department. I’ve spent considerable time fixing their mistakes, so tread carefully with their Toyota technicians.

Bought a new car a few weeks ago - a beautiful Mazda 6.... - Lisa T.

Bought a new car a few weeks ago - a beautiful Mazda 6. The dealership was incredible and our sales rep Chris Buckheister was the best. The showroom is comfortable & roomy and the car lot is well lit, well laid out, and the dealership easy to access.

had so many problems I sold the 2023 Blazer. - georgepilla6392

had so many problems I sold the 2023 Blazer. Lost $ 12,000. You should have taken it back when it was brought in 4 times in 2 months for the same problem. in the first 3 months it was in the shop for over 1 1/2 months (had less than 1500 miles. now at 13800 miles I get a code, and the light is on when I bring it in, you folks, somehow, can't read and it went away (this seems to be the norm). I gave all the info, as I did, before, and you can't seem to find the problem. I took the loss and eliminated the aggravation. I got the oil changed ant stopped work on the problem/s and took it to a new dealer and traded it in.

There ok, battery terminal were not tighten when I picked - ray2007.rh

There ok, battery terminal were not tighten when I picked up vehicle, they need to step up there game.

Chris did a fantastic job as my service advisor. - Hambunchakh

Chris did a fantastic job as my service advisor. The extra time spent was greatly appreciated.

No one ever calls me to update the status. - mswiatek8500

No one ever calls me to update the status. My vehicle has been under repair for 75+ days and the only updates I get is from me calling.

The service is great! - jgrins8746

The service is great! IG Burton is always on time and very thorough. I highly recommend them!