Outstanding sales and delivery experience. - CarBuyer
Outstanding sales and delivery experience. I emailed a precise specification to several dealers in a 100-mile radius, asking for a price and allocation availability. Richie Garchitorena responded immediately with the most competitive figure. We closed the deal electronically. He produced precisely as promised; no effort to subsequently change the deal, add last-minute add-ons, or fudge in any way. Richie also did not suggest unnecessary accessories or inflated customizations. Over the next few months, Richie kept me posted about the build process and then, after the car was finished, processed the delivery at the dealer in less than one hour (to accommodate my tight schedule). When a few questions on how to operate certain features subsequently arose on a couple of occasions, Richie responded immediately by text with accurate guidance. Furthermore, when I returned to Porsche Delaware about 30 days after delivery for a minor vehicle adjustment, Richie arranged a loaner for me while the work was performed and then delivered my car to me 90 miles away. This is first class sales and service experience worthy of the brand.
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