14 Delaware Ford Dealers

There was confusion about the service and how long it - jaedimartino

There was confusion about the service and how long it would take so John made sure I had a loner car so I could get back and forth to work while they took care of my software update. He kept me informed the whole time of progress and completion and made sure I could still pick my car up after service hours!

Great experience from beginning to end. - gt1979

Great experience from beginning to end. Chris and Jill were great. 5 stars. We will be back for our next purchase. Thank you

Very knowledgeable about the truck and how to operate - quacker

Very knowledgeable about the truck and how to operate all the bells and whistles. Very friendly and not pushy. Would recommend to everyone.

Had vehicle in for service due to not starting. - Bill

Had vehicle in for service due to not starting. Checked batteries at three locations and identified good. Service identified as battery module. They called and said 12V battery was bad but re-informed them again of battery having checked good before bring it in for service. Picked up car and decided to have battery checked again just to be sure and found it was bad but the battery in the car was not the one it went in with. Battery didn't match serial number or date of battery when the car went in. Since I have video and documents showing what battery I had I guess I will have no other choice but to identify as fraud. No other choice as this was done with intent and not an accident. Given what has occurred I can not be really sure what they stated they fixed is factual. I was aware companies like this do their best to pad the time and parts for profits, but intentionally causing conditions to make profit is just not acceptable. Will report to Better Business Bureau and move it along.

I am a repeat buyer. - gwtwrlz

I am a repeat buyer. Jeff has delivered above and beyond for our Company. We are in 32 States and cant complain about a thing.

3rd and last vehicle purchased. - todd2lo

3rd and last vehicle purchased. No knowledge of product sold. GM was rude and lied/sleazy. Found out after purchasing that he was the responsible person for the product (Roush) information. They should be removed from being a Roush dealer. Will Not recommend them to anyone

I purchased a Jeep wrangler here 2 days ago, I was... - josh122586

I purchased a Jeep wrangler here 2 days ago, I was greeted with a smile and they treated me with respect from the moment I walked in. My sales person was Rosa and I must say she was the best I have ever had. She had took amazing care of us and always had a smile. She was willing to work with me on my every wish. The vehicle was super clean and was already at the perfect price! thank you Willis Ford and Rosa for making my experience perfect!

I will return to Boulevard Ford Lincoln - Pamela Steinbach

After a meeting with Director of Fixed Operations Skip McCracken, and the Service department employee, we discussed the extremely high service repair amount, I was quoted the day. Resulting in having to take my vehicle to another Auto Shop and feeling I will never come back here again! . Mr. McCracken acknowledged that his service department employee had made a mistake and the repair amount quoted was too high. Both Mr. McCraken and the service department employee were very apologetic and concerned that Ford would loose my business. I have been having my Ford vehicles serviced at various Ford service centers for 25 years. Not only was this a learning experience for the service department employee but I believe that sometimes a negative review can be a leaning tool to success. Because of the way Mr. McCracken handled this situation, I have high admiration and respect for him. I will return to Boulevard Ford Lincoln in Georgetown for future service .

One of my worst new car experiences due to a truly - z0lt3c

One of my worst new car experiences due to a truly untrustworthy dealership. After collecting my personal information, and my credit application, was advised 2 days later that the unit was transferred and sold by another dealership in the group. As a previous customer, I did not expect this kind of gross miscommunication and misrepresentation. Cannot recommend and will not return.