The absolute WORST! - bruce.domizio
The absolute WORST! The other day was the third time these clowns in the "service" department jerked me around and it will be the last. They just don't give a @#%$! The final blow was last Mondy. After seven hours I called and was told that they never got to my car, which, BTW, was there so that they could fix something they screwed up last time. I was asked if I wanted to leave it overnight which was not an option since I live about 25 miles away (they do not do loaners). So I went in to pick it up. The woman at the "service" desk asked if I would be coming back in the morning to which I said no. I asked why I didn't receive a call earlier to say that my car wouldn't be ready. She actually said, without even looking at me, and I still can't believe this, "Well, a lot of people didn't get their cars done today." REALLY!! At least make something up! Lie to me! Anything! Pretend to be concerned! And the whole time, Paul, the "service manager" was sitting right next to her, looking down, not saying a word. Man-Up Paul!! Do your Job! I will never go there again, and you shouldn't either.
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