34 Connecticut Volkswagen Service Centers

John and Mark in the service department went above and... - dsfoster

John and Mark in the service department went above and beyond. They were able to fix my wife’s Passat free of charge under the emissions warranty, which was very surprising being the age of the car. It was a bit disappointing when we first brought the car in finding out the the part needed was back ordered and could take quite some time to get in. Needing the car to get back and fourth to work John and Mark were able to get us a loaner car for the extending period of time making life a whole lot easier. This was way beyond what I expected.

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Very good customer service, good communication and fast... - NOLIMIT336

Very good customer service, good communication and fast turn around! Thank you very much! Chelsea was great!

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Great service - williamGD39

This was a great service experience! My 2010 Jetta Tdi well past any warranty coverage needed a new High pressure fuel pump and all the fuel components that fail when this pump fails and the list is extensive and expensive. The service manager John working with VWOA fixed my car and fully covered the fuel system repair. John also explained a little work that I would have to pay for, But fully explained what the problem was and what caused the failure and he gave me a reasonable repair cost. With the support I received from VW of Hartford and VWOA I would definitely buy another VW.

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