38 Connecticut Nissan Service Centers

The service department at Gates is outstanding. - Sierra Jeff 1500

The service department at Gates is outstanding. Friendly staff and attentive to your needs. Vehicle is always handled with care and always comes back clean. Comfortable and relaxing waiting area with good coffee is always a plus! Both the service and sales staff are all excellent. Martin is the guy to see when you need another vehicle. Honest, fair, knowledgeable and friendly make him my go to sales person when I need a vehicle.

Have only had a couple of issues and this dealership has - Lisa Campion

Have only had a couple of issues and this dealership has been very good to work with. Only wish they had loaner cars.

Service representative was very helpful and recommended - rosangel.colon

Service representative was very helpful and recommended services needed appropriately. Was not pushy or tried to oversell any products or services.

I have purchased and serviced many vehicles from this - Marksdp

I have purchased and serviced many vehicles from this dealership. Joe and his tram has always put the customer first. He and his team proved exceptional service and they are polite and friendly. They work very hard not to have call backs. As long as i live in the area, i will continue to buy Nissan and have my vehicle service Joe. Thank you for making my life so easy.

Service on my 2014 Nissan this past December - A.H.

I had a manifold issue with my Nissan that stemmed from a not-at-fault accident. Service Advisor, Nick Casparino went out of his way to assist me with the insurance company in getting my vehicle the repair that it required. Nick's customer service was top-notch. He knows his stuff!

Been a customer for over 25 years! - Ken

Been a customer for over 25 years! Outstanding fast service! Excellent communication! Great Dealership! Highly recommended!

I purchased my vehicle from this dealership 10 years ago - Gl0367

I purchased my vehicle from this dealership 10 years ago and have used them for all my service. I am always able to get an appointment and the work is done in a timely manner. For this latest service, Daniel Morrow was my service coordinator and he was excellent.

I am very happy to be able to go to Hoffman Nissan for - Gramdukesdonna

I am very happy to be able to go to Hoffman Nissan for all my car needs today I got new tires and a wheel alignment Shannon is great she is always personable and helpful and I like to go there when she is there she makes me feel comfortable and welcome all of the employees there are nice

The staff at Barberino Nissan is friendly, helpful and - Q. Le

The staff at Barberino Nissan is friendly, helpful and very knowledgeable. The dealership is clean and cozy. There were many problems which could not be fixed at other dealerships which were fixed at Barberino Nissan. I definitely trust Barberino Nissan with all my car needs and I would recommend it to everyone I know.

I purchased and service my Versa here. - garymabelng999

I purchased and service my Versa here. It's a conveniently located for me. However, Hope to see more smiling faces as I don't feel being welcomed every time I arrive for service.

I brought my Altima in on Saturday for an oil change and - Gr

I brought my Altima in on Saturday for an oil change and Dan and everyone else was very nice. They even washed my car. My 2020 Altima is a great car and I don't drive long distances so I just go here for service and everyone is always helpful.

My service appointment at Grossman Chevrolet went well - REM

My service appointment at Grossman Chevrolet went well On time. Very professional. Everyone was very nice. Thank you!

They need to pay attention to details or they will be - KELLBEE

They need to pay attention to details or they will be losing more customers. I brought a new suv in 2022. I was happy until i got a leak, took almost 2 months for them to fix, waiting on parts. Then less them a year later it was pouring in water again. But, was leaking for a while but didnt noticed it until we saw water stains in levels. Service department said i had to pay for them to check it out. It was in same spot but they said it was something else. I made a fuss and they said they would fix it under warranty. Smh. Same spot, same leak. When i picked it up. It looked like glue on outside of vehicle in cracks as if they just put it on to please me. Brought my car to collision department and i said i needed a rental (truck) when i bring it in to my appointment. When i got there they only had cars and i needed to go to work. They said they will call me when a truck comes in. Never did i have to call them for 2 days. Picked up my vehicle and notice new damage and new scratches. When i confronted Chris he apologize and said he thought he told me that a part was not in and it will be replaced. But he had to she the other damage. After he looked he said he will order the rubber trim that was ripped whlie in their care. 3rd and final time i will give Crabtree my money i got a quote for 4 new tires and when i wrnt to pay for it it was 140. More saying taxes and fees. When i got quotes from other tire places they made it clear what the walk out price is. Smh saw tires and they looked old. I address it and was told it was the salt on ground of why tires had white on the it but all they needed to do was clean my tire and wheels from greese/glue or whatever. I just drove off after i was told to go through a car wash by the service department. I drove off and car was driving to the right and wasnt before i dropped it off and paid for balance and alignment. I was told i had to wait over a hour for them to cheak it out. My point is they need to double check the work before you say you arw finish fixing someones car. PAY ATTENTION TO DETAIL, IT MAKES THE COMSUMER FEEL LIKE THEIR BUSSINESS IS REALLY APPRECIATE. But this tops it all, when i voiced my disappointment to someone they sent me to a nasty, sarcastic and rude financial guy John something. I had to hang up on him because he wanted me to take a free car detailing and i didnt want it. I had just did it. What i wanted to do was let Crabtree know they do messy work and they need to PAY ATTENTION TO DETAIL. AND STOP TAKING PEOPLE MONEY IF YOU ARE NOT GOING TO DO THE JOB CORRECTLY. SMH

I purchased my very first Nissan at Daddario in 2021. My... - Sherry B

I purchased my very first Nissan at Daddario in 2021. My salesman Ed Martinez was very nice and was a pleasure to work with. When it comes to the service department, they are awesome. Ive called numerous times to ask questions about my vehicle, and they are always very helpful,extremely polite and professional. I recommend Daddario to all of my friends. Thanks for the great service.

Worked with Stan he was beyond a great help and he helped... - Bsk9753_1990

Worked with Stan he was beyond a great help and he helped me the time that I needed him the most. He was always honest and helpful. He made me felt like the car was mine before I even purchased. Work with him he’s beyond great.

Had my Rogue serviced cabin filter, air filter, great - halakhader.hp

Had my Rogue serviced cabin filter, air filter, great service quick even had car washed and vaccum. Bill and Danielle were great everything went thru smooth. thank you Jose also for your help

great customer service and friendly. I was told my car... - lortiz0415 lortiz0415@comcast.net

great customer service and friendly. I was told my car would be ready within 1 hour and 45 min but done 30 mins earlier.

Before I write a review on how long I’ve been trying to... - Kingkem

Before I write a review on how long I’ve been trying to get my car situated and fixed properly as that what insurance is for. I’d like to talk to someone to make sure this is not what really goes on over there.

I recently had my car repaired here. - Mlk7ski

I recently had my car repaired here. I dropped my car off and was told it would be ready in 12 days for pick up. On the estimated date I had not received a single update the whole time my car was in the shop, so I called and was told it should be ready the following monday (3 days later). I received no phone call monday, so I called them around 3pm, to be told it would be ready Wednesday. I spoke to the secretary and asked for her to call me and leave a voicemail on Wednesday with an update if the car was ready or not since I work night and would likely be sleeping, she agreed. I received no phone call, and when I called at 3pm again, she yelled at me, saying she didn't get an update until I called and she had to ASK while I was on the phone with her. She then proceeded to yell at me, saying the car won't be ready until Friday, and that I can NOT call her, that she would call me. Guess what? Friday came, no call. Called Monday, at open, didn't get a return call till 2pm saying the car was ready. 12 days, was now 21. When I picked my car up, there was a box of car parts on my passenger seat, my driver door speakers. They refused to put them back in saying they were broken when dropped off, which they were not. They were left for the manager to contact me, who still has not. The chrome pieces on my door were never put back, and part of my side view mirror was never assembled so wires are hanging out of it. I have reached out to the manager 3 times. No response STILL. Reached out to my insurance, and am taking my car to a different dealer because this was the absolute WORST experience I have ever had with a collision center. They are truly unprofessional, unreliable, and should not be trusted with the repairs of anyone's car.

Incompetent and lack of customer service! Service has... - Alyssa

Incompetent and lack of customer service! Service has really gone down since switching from decormier nissan to Manchester city nissan