647 Connecticut Maserati/1000 Service Centers

A good car buying experience - pennyty

Brought my car in for service. Before leaving took a look at the Murano in the lot. I had been considering changing to a SUV for while. Jose came out and greeted us. He was very helpful, friendly, professional and knowledgeable. He worked with us to come to the agreeable terms for the purchase of the vehicle. I would recommend him to anyone. Good Job!

The service department was great After arriving I was in - mylesacken

The service department was great After arriving I was in the shuttle on the way home within 15 minutes. In addition they sent Visio’s of their inspections and gave me options as to have work done. A very good experience

Absolute terrible service. Service manager did nothing to... - Allweatherllc

Absolute terrible service. Service manager did nothing to try to resolve issues with my truck. If your looking to purchase a Ford do not go to Mitchell selig Ford

The work that was suggested was completed, and instantly - george.goggi

The work that was suggested was completed, and instantly transformed the and performance and drivability!

Service - Sharon Ed 22

We drive all the way from Brookfield to Litchfield to have our Volvo serviced. We love and trust Steve Norton. He always takes care of our problems. He always manages to fit us in somehow, even when it appears that he's full of cars to be repaired already. Ed in parts is helpful,too. Wouldn't go anywhere else. The Baldwins

We had a great experience with Jordan and the ModernMazda - rob

We had a great experience with Jordan and the ModernMazda team in an emergency. Took our old Mazda in and at 5pm it was clear it had died. Jordan was sitting at his cubicle, and I asked - so, "what do you have on your lot" and Jordan sprang into action with humor and dexterity!. We looked at the selection, he balanced our needs with us, back and forth, and just led us to a good car in no time. Made the deal and after a few days it is clear we got the right car in the right situation. Comfortable and relaxed sale in a stressful time. Many thanks.

Service performed as required. - STEVE

Service performed as required. No problems at all. Vehicle was blocked in so quick removal was hampered for few minutes. Nothing crazy.

EFFORTLESS, SEAMLESS, SMOOTH, MAGICAL - MISSPEARL

It was love at first sight when I found Miss Pearl on Carfax.com. The time was well past midnight when I saw her and immediately inquired. Within seconds I was talking to someone on the internet team at NB Auto. One never knows what they are getting themselves into (especially as a female) with internet car sales and there wasn't a single moment that I was hesitant or mistrusting with Jeff and his team. It was the most effortless, seamless, magical and meant-to-be car purchase transaction I've ever experienced EVER. Jeff had my back the ENTIRE time from my arrival to the shop, through financing and even with a follow-up alignment. I couldn't be happier with my new car and the process I experienced to make her mine. You are in awesome and safe hands with these guys. I highly recommend them to anyone searching for their new car love. Thank you so much again to Jeff and the NB Auto team.

The best Audi dealership around . - Mdaoud31189

The best Audi dealership around .. The entire team is just fabulous.. I have bought few cars from them. And I ll continue buying from New country .. it’s a no brainer .

I’m hear to say, I freaking love my New Country BMW - khannie007

I’m hear to say, I freaking love my New Country BMW staffs and the service department family. Huge Kudos to John who has been my go to person and to Cameron, Aldin, plus each and everyone at the Service department. I’m so grateful to their exceptional customer services.. Thank you!!

Traveling from Virginia to Maine we had a potential car... - Chris and Bob

Traveling from Virginia to Maine we had a potential car problem. We called New Country for help. Mr. Garcia promptly called us back and our car was fixed the next morning. New Country Mini allowed us to continue our trip with mind-at-ease. Excellent service staff! A big thank you to New Country Mini.

Brendan was a wonderful salesman! - petermkinahan

Brendan was a wonderful salesman! He followed up, checked back with me and kept me informed! I will be back!

I purchased a 2011 VW GTI and along with it a $599... - daveugene

I purchased a 2011 VW GTI and along with it a $599 "Vehicle Tire and Wheel Guarantee". The former business manager (now Ryan Agosti) pulled out a photo of a damaged wheel and recommended this covered. He ensured by that any damage to the wheels would be covered under this agreement. A year later I attempted to fix minor scrapes on the wheels at New Country and was told that the stock wheels on my vehicle were not covered based on the way they are manufactured. I contacted Ryan Agosti and explained everything. She claimed to have checked with her boss, Tom Coppinger who said there would be no refund whatsoever. The only reason this was purchased would be to cover the wheels- based on the guidance of the dealership themselves.

Bad experience. Poor service skills - MikeY

Worst body shop I've been to. They'd have done a better job at Macao. After Joe telling me he'd work the deductible in for me, they call me once it's finished to tell me that it's all set but I have to pay the deductible. I figured no big deal so I went down to pay and pick up my truck. Upon examining my truck, they didn't prep the truck correctly and I had a flaw over a foot long that nobody even checked over or looked at before they tried giving it back to me. While letting joe know that i was upset over the issue, he displayed his poor customer service skills by walking away from me mid conversation and going into the back. Grated i wasnt yelling or being a dick, just talking. After a weekend of having my truck still and them racing through it again, there's still a section that they never fixed. I paid to get it out of there out of their hands. First off, how do you give a car away with a huge imperfection, then bang through it and still have it look like crap? Very unreliable and rushed here.