647 Connecticut GMC/1000 Service Centers

They are very friendly and they get my car in and out - rjhoward63

They are very friendly and they get my car in and out with out me having to wait a long time

I found my experience at Gengras Ford to be most - Jhomamah

I found my experience at Gengras Ford to be most favorable for many reasons. My Loncoln MKZ had a bad water pump which unfortunately is a very difficult and expensive repair because it's located inside the engine behind the timing chains. I had it quoted at another service center and they quoted the job but said they were not even interested in tackling it. I then had it towed to Gengras and they gave me the same price along with a video of my car showing exactly what was wrong. My car was finished just a few days later and came out great. Shortly after that the spring broke on the strut in my front end so I brought it back. When they quoted it I explained I didn't have the funds to pay for it at that time due to the water pump repair. The service manage then very kindly gave me an enormous discount so I wouldn't have to drive the car in an unsafe condition. He only charged me for parts which absolutely blew me away. My car is perfect now thanks to their great work and generosity. I would also like to mention their friendly, professional staff and immaculate facility. Even though it's a bit of a distance from my house, I plan to use them on all my future repairs and new car purchases.

Highly recommend this dealership. - ARTIMID

Highly recommend this dealership. I was driving through on a road trip and my car started flashing lights and "for safety" disabled all the safety features... But, even though they were super busy they were able to squeeze me in and check the most common issues and give me a diagnosis when it didn't turn out simple. Sadly, the part would have been in the next day - and while I really wish I could have had it done here, I just couldn't stay in town due to work the next day and the need to drive 3 states away. For reference, I did go to another dealer who told me before when things went wrong and was told: "No, we won't even check it. Make an appointment for another day." - This dealership, I personally feel, went above and beyond to help an out of state person in trouble. I greatly appreciate their assistance here and assurance that my vehicle was still safe. After getting back into my own state I was able to make an appointment with my local dealer to get the work done at a later date (though probably not at the same forgiving rate). I'd really not have felt very safe driving without concern that my engine was going to explode or something without their help. If I'm ever in CT again for a longer time and my car needs service, I'll 100% be bringing it to this dealer. Heck, they even offered to wash my car still.

Wonderful - Kakontyko

The service here for my beetle was fantastic. Everyone was so friendly and helpful, and I was also amazed with how quickly everything was done. My car is driving so much more smoothly now, so I trust everything was done perfectly!

After terrible service at Secor, Gengras was a breath of... - No-More-Secor

After terrible service at Secor, Gengras was a breath of fresh air. Helpful, communicative, honest, and the car worked on return (vs Secor Volvo). GREAT!

I’ve leased my Volvo XC90 for three years and I’m now - KrisP

I’ve leased my Volvo XC90 for three years and I’m now buying it off a lease. It’s been the perfect car and I love it. Today I brought it into the service center and got the same quality service I have for the last three years. They gave me a ride home after I dropped the car, and picked me back up when my car was done. Everyone I came in contact with had a great attitude. They make my car maintenance completely hassle free.

Awesome, very courteous ,friendly staff, very clean , and - lynn61058

Awesome, very courteous ,friendly staff, very clean , and always a pleasure to do business with.

Worked with Stan he was beyond a great help and he helped... - Bsk9753_1990

Worked with Stan he was beyond a great help and he helped me the time that I needed him the most. He was always honest and helpful. He made me felt like the car was mine before I even purchased. Work with him he’s beyond great.

I brought my 2011 Ford Ranger to Girard Ford, Norwich CT,... - Nancy L.

I brought my 2011 Ford Ranger to Girard Ford, Norwich CT, for glass and body damage. The vehicle came out looking better than new... far exceeding my expectations. The staff at Girard Ford Collision Center was very friendly, proficient, and reassuring. They kept me posted throughout the process. I highly recommend Girard Ford, Norwich CT. for their service. They deserve 10 stars!!! 🏎🏁😎👍🏻

Had my Rogue serviced cabin filter, air filter, great - halakhader.hp

Had my Rogue serviced cabin filter, air filter, great service quick even had car washed and vaccum. Bill and Danielle were great everything went thru smooth. thank you Jose also for your help

Too many service issues to recommend them. - KL

Too many service issues to recommend them. Caitlin is a friendly service advisor, but that's about the extent of it. I brought one vehicle here to fix a one inch lean on the vehicle, which they couldn't fix so they 'reset it', and it started again two days later. Brought another vehicle here that smoked on every start up and had a few other issues that were repeatable every single time, got the "unable to replicate it" line when they finally looked at it *more than 48 hours after my scheduled appointment time*, and as I paid my diagnostic fee and started my truck up to leave, wouldn't you know- it did all the things right in their parking lot. They either can't/don't want to fix my vehicles, so I will find another place to service my cars.

We have been using Grand Prix for many years and will... - animals6

We have been using Grand Prix for many years and will continue to.When we bought our daughters car and grandsons car we went to Steve who checked them out and we were told that yes they might need small repairs due to the age of one of the cars but since it was a first car it would be good for his needs.Needless to say we bought it and three years later we can not complain.All of our family cars go there to be repaired and we have never had a problem, in fact my daughters car died so she thought after school one night. She called grand prix and their tow truck came out and checked out her car. over the weekend she was in Ny where she had bought and didn't need a battery.The man that took the time to fix the battery and make sure she was safe in an empty parking lot told her to check with Joe in the morning. Most places would have demanded their money up front, but being the type of people they are she wasn't charged. They take good care of their clients and it feels like family. When the time is right this is the place we will buy our car as we trust everyone who works there.

Brought my truck in to address some small issues. they... - CAT Trucking

Brought my truck in to address some small issues. they were the best. in and out quickly. price reasonable. kept my truck clean. I have been to a lot of dealers and H&L Chevrolet is by far the best.