647 Connecticut GMC/1000 Service Centers

They need to pay attention to details or they will be - KELLBEE

They need to pay attention to details or they will be losing more customers. I brought a new suv in 2022. I was happy until i got a leak, took almost 2 months for them to fix, waiting on parts. Then less them a year later it was pouring in water again. But, was leaking for a while but didnt noticed it until we saw water stains in levels. Service department said i had to pay for them to check it out. It was in same spot but they said it was something else. I made a fuss and they said they would fix it under warranty. Smh. Same spot, same leak. When i picked it up. It looked like glue on outside of vehicle in cracks as if they just put it on to please me. Brought my car to collision department and i said i needed a rental (truck) when i bring it in to my appointment. When i got there they only had cars and i needed to go to work. They said they will call me when a truck comes in. Never did i have to call them for 2 days. Picked up my vehicle and notice new damage and new scratches. When i confronted Chris he apologize and said he thought he told me that a part was not in and it will be replaced. But he had to she the other damage. After he looked he said he will order the rubber trim that was ripped whlie in their care. 3rd and final time i will give Crabtree my money i got a quote for 4 new tires and when i wrnt to pay for it it was 140. More saying taxes and fees. When i got quotes from other tire places they made it clear what the walk out price is. Smh saw tires and they looked old. I address it and was told it was the salt on ground of why tires had white on the it but all they needed to do was clean my tire and wheels from greese/glue or whatever. I just drove off after i was told to go through a car wash by the service department. I drove off and car was driving to the right and wasnt before i dropped it off and paid for balance and alignment. I was told i had to wait over a hour for them to cheak it out. My point is they need to double check the work before you say you arw finish fixing someones car. PAY ATTENTION TO DETAIL, IT MAKES THE COMSUMER FEEL LIKE THEIR BUSSINESS IS REALLY APPRECIATE. But this tops it all, when i voiced my disappointment to someone they sent me to a nasty, sarcastic and rude financial guy John something. I had to hang up on him because he wanted me to take a free car detailing and i didnt want it. I had just did it. What i wanted to do was let Crabtree know they do messy work and they need to PAY ATTENTION TO DETAIL. AND STOP TAKING PEOPLE MONEY IF YOU ARE NOT GOING TO DO THE JOB CORRECTLY. SMH

I noticed since Curry Toyota was bought by Crabtree - Rogue1

I noticed since Curry Toyota was bought by Crabtree Toyota that the service and sales people are friendlier they have loaner cars and the lot has cars not like before it looked like it was closed down! I had a brief interaction with Steve Papadakos while I was waiting for my car in service and he was friendly and outgoing. So when my lease is up I will go and see Steve. I also recommend Crabtree Toyota for all your car needs.

Bought and serviced my EV6 here, all good! - Marty L

Bought and serviced my EV6 here, all good! Sales was low pressure, not pushy, no bait/switch. Service has been excellent; worked with Erin, the service advisor to have routine maintenance done. Also had some software updates last week, they came to me in the waiting area 4 times to let me know progress, and washed the car before I got it back. I drive 1/2 hr to bring my car here, even though there's another kia dealer 10 min away. Your mileage may vary (as they used to say), but my experiences here have all been very good.

I purchased my very first Nissan at Daddario in 2021. My... - Sherry B

I purchased my very first Nissan at Daddario in 2021. My salesman Ed Martinez was very nice and was a pleasure to work with. When it comes to the service department, they are awesome. Ive called numerous times to ask questions about my vehicle, and they are always very helpful,extremely polite and professional. I recommend Daddario to all of my friends. Thanks for the great service.

very good service - Shinoj

Dan is very friendly and provide excellent customer service whenever I visit the dealer. They are very proactive and listen to our problems and try to help us .

confidence - buckbuck

When I think of quality and service I think the mechanics and Steve Franklin at McDermott. I have been patronizing this particular dealership for years.

Highly recommend Davidson Chevrolet service ! - sforzamichael

Highly recommend Davidson Chevrolet service ! Peter and Nox were great !! Came all the way from Old Saybrook

Devan has the best customer service i have ever seen they - jose

Devan has the best customer service i have ever seen they did excellent job with my 2020 acura rdx i am impressed with the amazing work i would say this was the best dealership of acura

Car maintenance and Service - Julie

I returned to Dowling Ford to purchase my used 2012 Ford Fusion 3 years ago. I trusted them as a family owned business. I generally do not trust car dealers. However, they are different. They know and care about their customers. I have returned for oil changes and car maintenance because first my car was under warranty and then my car repair garage closed. The service department is highly trustworthy and good. They did not charge me for a new battery last year, because it should have had a warranty to last longer. They gave me a free oil change one time, because they need to keep my car an extra day to do some work on it! They have provided me with free loaners twice. Thank you Dowling!!

I had an issue with a 2022 4Runner with 31K Miles that I - Lordjesus3

I had an issue with a 2022 4Runner with 31K Miles that I just purchased ( Still under Warranty) Brought it to Dowling and had it looked at. My previous vehicle was a 2007 Rav4 AWD. The Rav4 is Automatic AWD, or you can press a button to engage it from a stop, the 4Runner is quite different with a sequence that you must go through (some what confusing) to engage 4Lo/4Hi/2Hi/DAC/ATRAC. To make a long story short I was trying out the different systems and I got stuck in 4Lo and I could not get it out? Drove it in Reverse, than Forward (In 2Hi) but it would not disengage? So I called Dowling's Service Department while in the car for help and I get this guy Pat to ask for some guidance, and what do I get? A really nasty person talking down to me, telling me that I'm looking for trouble and that he was not going to help me!!! All I have to say is, this guy needs a Vacation! Completely disrespectful, Arrogant, full of himself (He said I have 37 Years of experience) BIG DEAL DUMMY! When you talk down to people, and not offer help you should be FIRED! Last time I'll go to this dealership! YOU SUCK! This is directed at Pat! Matt, and Chris where very good!

Positive experience - 8952

Can't say enough about the quality of the service and parts staff at Bradshaw. Pleasant and professional, they are a joy to deal with. Waiting area is spotless, fresh coffee available and everyone greets you with a smile. All this and quality service, too! Thanks!