44 Connecticut Chrysler Service Centers

Very helpful and very nice employees. - angeleyisix

Very helpful and very nice employees.. on time for their appointments. Very knowledgeable and explains thing so you know what is wrong with the vehicle.

Excellent relationship with Branhaven from start to - pmekkelsen

Excellent relationship with Branhaven from start to finish from the time I purchased my jeep in 2018 through today. On top of their game, communicative, friendly, thorough, wonderful and every which way!

Excellent service and very responsive to their clients - Chiotis

Excellent service and very responsive to their clients needs. Staff is very friendly and accommodating.

Excellent service! - vickydinardo

Excellent service! Definitely recommend. Not much more to say but trying to meet the14 words!

Very friendly people in the service department. - barmarlee

Very friendly people in the service department. Accommodating, courteous and professional. Easy to deal with.

Having been a client since 2019, and having tried to find - solly

Having been a client since 2019, and having tried to find another dealership after someone at Garavel pissed me off when I needed help, I am happy to be back. Garavel's sales culture and team, especially Evelyn who took me through the tedious paper work while upselling me with a smile, are the best I have ever come across, having owned three Acura's MDXs before. Becoming a returning customer is the best complement I can give you guys. Keep up the good work. Solly Avi-No'am

Debbie was great, and made the purchasing process not - Birche Fishback

Debbie was great, and made the purchasing process not just painless but enjoyable. We’ll be back.

They have gone above and beyond to resolve my issues. - Zyn1969

They have gone above and beyond to resolve my issues. I've been to a lot of dealerships in the past and I'm happy with their service to date.

Excellent service. - arlenezb

Excellent service. Arrived early for my appointment and received immediate service. Total time for oil change and service check 35 minutes.

Everyone is very friendly and helpful that you come in - rmantzaris

Everyone is very friendly and helpful that you come in contact with at the dealership.

They are very friendly and they get my car in and out - rjhoward63

They are very friendly and they get my car in and out with out me having to wait a long time

told our vehicle will need extension repair. - Mansoncharlene400

told our vehicle will need extension repair. Financially we were catch off guard. Having already spent 2,500. Honestly, we felt overwhelmed. We received Unbelievable customer service from Karen at Gengras (E.HTFD,CT). Due to her hard work we were able to get the things done on our vehicle. Hands down the best customer service we received in a long time. We left a happy customers, Thanks Karen Your the best

I brought my vehicle in for service and they were so - Santi711

I brought my vehicle in for service and they were so easy to deal with. My service representative was Kimberly and she was super helpful and after talking to her for a few min a realized she really knew her cars and was very good at her job. My car was fixed in a few days ( cheaper than I thought ) and I was impressed. I would recommend these guys to anybody. Tony. AGAWAM MASS.

Horrible customer service. - Adelaida

Horrible customer service. Employees are very disrespectful especially Dave who’s in charge of repairs. He especially likes to talk down and belittle female customers. We bought a 2018 jeep in 2020, the dashboard started to buckle a few months after. We put in many claims for this issue as well as an issue with the rusted paint with Tracy, an Employee who no longer works there .We were told by Dave that Tracy took all of our files when she left and they have no records of our claims. They refuse to repair the issues. We will never purchase another Jeep from Fitzpatrick Dealer or recommend them to anyone.

Before I write a review on how long I’ve been trying to... - Kingkem

Before I write a review on how long I’ve been trying to get my car situated and fixed properly as that what insurance is for. I’d like to talk to someone to make sure this is not what really goes on over there.

I recently had my car repaired here. - Mlk7ski

I recently had my car repaired here. I dropped my car off and was told it would be ready in 12 days for pick up. On the estimated date I had not received a single update the whole time my car was in the shop, so I called and was told it should be ready the following monday (3 days later). I received no phone call monday, so I called them around 3pm, to be told it would be ready Wednesday. I spoke to the secretary and asked for her to call me and leave a voicemail on Wednesday with an update if the car was ready or not since I work night and would likely be sleeping, she agreed. I received no phone call, and when I called at 3pm again, she yelled at me, saying she didn't get an update until I called and she had to ASK while I was on the phone with her. She then proceeded to yell at me, saying the car won't be ready until Friday, and that I can NOT call her, that she would call me. Guess what? Friday came, no call. Called Monday, at open, didn't get a return call till 2pm saying the car was ready. 12 days, was now 21. When I picked my car up, there was a box of car parts on my passenger seat, my driver door speakers. They refused to put them back in saying they were broken when dropped off, which they were not. They were left for the manager to contact me, who still has not. The chrome pieces on my door were never put back, and part of my side view mirror was never assembled so wires are hanging out of it. I have reached out to the manager 3 times. No response STILL. Reached out to my insurance, and am taking my car to a different dealer because this was the absolute WORST experience I have ever had with a collision center. They are truly unprofessional, unreliable, and should not be trusted with the repairs of anyone's car.

Chris communicated well the work to be done and the... - pootmom

Chris communicated well the work to be done and the price. He was courteous and friendly.This dealership has always done exceptional work on my vehicle at a fair price.

Service is thorough and detailed. - dyno444

Service is thorough and detailed. Technicians are competent and the included video of your vehicle on the lift is really cool. Service advisors are competent and time efficient. The waiting area is clean/comfortable. Curtesy van to bring you to wherever and pick you up when your vehicle is ready. Pleasant experience at Mitchell Dodge!