I had a great experience with Spotlight and highly... - cd1219
I had a great experience with Spotlight and highly recommend them. My '95 Mercedes E320 had reached the point of unjustifiable repair expenses and I was in need of a vehicle quickly. I stopped by Spotlight and was impressed with their selection. I purchased a 2004 VW Passat W8(275hp!)4motion Wagon. Chris said he could take my Benz in on trade and send it to the auction. This was helpful and allowed me to avoid the additional expense of repairs. Chuck handled my test drive and the paperwork. The Passat is AWESOME. Black, with Black leather, sports suspension, etc.. This was a car which sold for $41K new and I got it for $15K w/53K miles. About a week after I bought it, the Mass Air Flow sensor bit the dust(fairly common). I called Chris and he said they would take care of it, which he did. I also was able to purchase an extended warranty through them. I have owned the car for a year now and have had NO PROBLEMS WHATSOEVER. It's a machine.
Chris and Chuck are the kind of guys who understand that their business is built on satisfying customers. They seem to "get it" that their success lies in not just selling me this car, but seeing to it that I was comfortable with the process, and laying the ground work to sell me another car in the future. I appreciate their honesty and wil continue to recommend them.
AT NO TIME did I experience any of the tired, over used, worn out, "let me talk to my Manager", hoaky sales routine that I've experienced first hand at large corporate conglomerate dealerships(take your pick).
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