52 Colorado Buick Service Centers

The work that was done to my car was amazing and the... - iskatelichay

The work that was done to my car was amazing and the customer service was even better. Now that I’ve found you guys I wouldn’t dream of going anywhere else for my auto repair needs. I will refer definitely everyone I know for the best all around service. You guys are the best at what you do thanks again!!!

Service: None. Bill: Big. - MountainMan

Several years ago, I took my new-to-me vehicle to Hudson. Two days later without vehicle, the bill included $300 for a new keyless entry antenna. Took to Lakewood dealership and learned that no new part was installed and received the service and part for no-charge warranty replacement. This year, went in for a fluid leak. Two days later without vehicle, charged $75 for no leak found. Leak in window washer fluid reservoir is obvious. No service provided by Hudson. Absolutely a FRAUD.

Superior Customer Service - JWC

Excellent honest service. I am from another state and had to have my Jeep serviced while traveling. Image a appointment and received superior customer service. You cannot go wrong with this dealership. I wish my hometown dealership had the same level of service.

Great service desk customer service, easy to get right in - K Weisser

Great service desk customer service, easy to get right in for set appointment, waiting time is appropriate and understandable for service and time of appointment, I am grateful for the business to mail out coupons and service reminders as I got to use personalized coupon this visit for a nice discount off the listed service price. All staff and employees are friendly especially sales agent Mike Shelleman who I see each time I’m there for service and who sold me my GMC two years ago that I still love and only get serviced at the dealership. I appreciate the appointment reminders and the followup call the day after to inquiry about quality of service at previous day appointment. Never had any issues or problems and will continue to do all my GMC service and sales at GMC Fort Collins, CO!

I had to have my GMC Canyon (diesel)repaired in Denver at - Rich

I had to have my GMC Canyon (diesel)repaired in Denver at Foundation Chevrolet, where they said that my oil was 1.5 quarts overfilled and that the result was damage to the NOX sensors. I notified Morehart Murphy GMC service of this, since they had done the last oil change, and they responded saying that the engine oil had been topped off or diesel was leaking into the engine causing an increase in oil volume. I know that the oil was never topped off and I decided to see if my oil volume increased after Foundation Chevrolet changed the oil several months ago. Go figure, their xx excuse was false as the oil level has remained constant. The Morehart Murphy service said that they weren't able to overfill oil in an oil change and the dipstick was checked after an oil change. Well I strongly disagree and see that they would never admit their probable culpability. On top of that the Morehart Murphy Regional Group provides no way to file a complaint beyond the shop that has no incentive to respond to problems. I have to question the overall quality of service, responsiveness to problems and ethics of at minimum the GMC service segment.

I took my tow truck into Reliance a few months ago, the... - stevefutterer

I took my tow truck into Reliance a few months ago, the online reviews I found on them seemed really good and was the main reason I chose them. This was my first mistake and I didnt realize it until I received my quote from Dan Jamroz from the email majortorque@gmx.com one click on Dan`s name brought me to the reviews he had done on his own company on http://citysearch.com, http://insiderpages.com and a few other sites. Upon further inspection I noticed that the 5 or 6 reviews on each site all happened on the exact same day and within about 30 minutes of eachother. Why would a company go through all this trouble to create a good name for themselves? Well upon further review of my quote I realized why. Right off the bat, the least amount of markup on an individual part was just under 600%, most of the parts were marked up over 1000%. They quoted my just over $2400 to redo my entire front suspension. Interestingly enough parts, labor, and tax only added up to just under $2200, when I asked about the extra markup Danny at the counter seemed embarrassed, but just played dumb. Pretty steep, considering the only parts they listed that I actually needed replaced was my pitman arms. Yep, really and truly, I passed a thorough DOT inspection after many repairs were done, but not a single one that was recommended by reliance was deemed necessary. Oh and the story is not done yet, when I had to pay for their `diagnostics` before getting a quote they couldnt provide me with change and told me they would just apply the $63 I over paid to future repairs, over two weeks later I finally get the repair quote, yes, over two weeks after the diagnostic was done they finally give me their quote which is when I went and picked up my truck. Ive called Danny at the front counter many times just trying to get back what belongs to me, everytime he says `oh darnit, I put that request on so and so`s desk`, its been over a month, just give me my money. They are liars and thieves and the reason people think of mechanics as such.

Carlton was awesome took time to explain my options and - Ldunn790

Carlton was awesome took time to explain my options and got the job done thanks

I received my pickup back after a transmission - Kansas

I received my pickup back after a transmission replacement that took 2 weeks. Upon receiving my pickup and getting it home, I found that several items had been stolen; a change container, 2 knives, and a pair of hunting binoculars. These items were located in two different areas of the pickup and were not in plain view, meaning that someone would have had to open consoles that had no bearing on the repair. I called the service department to report the theft. There was no apology, no ownership, nor an attempt to make it right with me. I was told that it was my responsibility and not their’s even though it was on their lot. They said they would look on the service technician work benches. I have attempted to call the GM of the dealership with no call in return. I did make a report with the Burlington Police Department.

Service Team is excellent! - mariana-423

Service Team is excellent! Parts were ordered, and my truck was ready in about a week. The arrival of the parts is what took the longest (no fault of the dealership).