BAIT AND SWITCH SCAM CHECK KBB THEY OVERPRICE THEIR CARS!! - thehouserocka
BAIT AND SWITCH AND OVERPRICED DAMAGED VEHICLES!!!
So like any guy, I was browsing for a new car and sought out the 2011 BMW 535I since I needed a flashy car for work/clients and that year will save $$. I saw Public Motors vehicle listed and how they work with people with troubled credit. I took the initiative to call and spoke to Airy who was reassuring that they can work with me. Since I am rebuilding my credit I know everything that is on there and made it clear I have a repossession from 2008 that is set to fall off in January, my score of 604 and how I have two credit cards I pay on to rebuild my scores despite major life threatening operations in 2011-2013 added up to medical collections, I was crystal clear on this. I also went over my income which is w2 wages and she was VERY reassuring for me to come down.
Since I am a single Father of a 7 month old, my time is valuable. I again took the initiative to take the step further and submit an application for this vehicle remotely. Within 20 minutes I received a call from Airy confirming the approval on the 2011 BMW 535I. I was surprised and she even confirmed my down payment of $1,000 would work. Since my son and I had Disneyland plans I couldn't make it on Saturday, even though Airy pressured me to come in. I explained Sunday would be better after church with my final class ending at 4:30PM. Even with that explanation she continued to call me and email me stating the banks need me in within 3 days or else my approval expires. Because of this I changed all of my plans because there is no way I can make it on Monday due to work, so there I came straight from Church to pick up this car I have waited almost 7 years to get since my 2008 mistake (which resulted from a Texas tow company towing and holding car hostage until I pay their outrageous fees, I washed my hands with it and so did wachovia, they let the tow company keep it)
Bottom line, I went through EVERY measure to ensure time is spent wisely without any misconceptions, misunderstandings and disappointments. To my arrival with my son strapped to me like a life vest I took a look at the car I wanted. Upon entering the vehicle it smelled of stagnant water, or almost like it was still airing out of some sort, the salesman told me this is the smell of REAL leather. Without making an issue out of it I explored different vehicles and met the GM named Juan and he informed me that I can't qualify for any of his luxury vehicles, I can only qualify for a 6k-8k vehicle with a $2,000 down payment.
Just to be clear, I was already approved for the 2011 BMW 535I with a $1,000 down payment on a $28,000 loan, and now after all of my plans here is this guy telling me without any delay that is NOT the case. After my explanation of his representative Airy he continued to say, "well you know you have bad credit right?" Yeah, no kidding genius, I am the guy who was upfront from the beginning, I also let you run my credit and build my expectations up after I thoroughly explained how my time is valuable. My son can feel my frustrations, and started getting fussy. I then explained how their company hires deceiving people and that is BAD business and not the way to serve working Americans. I even told Airy I have no problem waiting another 6 months but NO, I was approved right NOW!
I was livid like any busy single Father would be because this RUINED my weekend and the only free time of the day I had left. I was then stopped by another MANAGER, I told him to read my review, He offered to buy me dinner to avoid posting a bad and well EARNED review and I said "the moment character comes at the price of dinner is the day character doesn't exist" He reassured me they would handle this situation and email me and guess what? No email, no solution, liars is what they are.I gave them a valid opportunity to make this better and their TRUE colors showed like the blood dripping from the teeth of fed vampires. Don't believe the reviews, some of the cars smell like water damage and their responses are those of con artists. Use kelly blue book and see their inflated prices, this company needs to be reported and I will work with others who have been scammed to bring this to light. DO NOT BE FOOLED, I am disgusted thinking of the people they rip off, women, elderly etc. This is very disturbing, please buy somewhere else. Car sales people get a bad wrap from companies like this.
This is the kind of dealership the media should investigate. More people need to come together against companies that are out to fool a buyer. Read the negative reviews and see how their fake reviews glow all over google. Yelp has better ways of hiding fake reviews, even though they can't stop the "bribed" ones on actual profiles. They will offer free services to post a positive review before you even leave the dealership. The car industry was JUST getting back to a professional industry until I encountered PUBLIC MOTORS!! BUYERS BEWARE!!!!!
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