62 California Subaru Dealers

Felt respected and understood throughout our shopping - jakehanseninca

Felt respected and understood throughout our shopping process. We were paired with the right vehicle fit for our needs.

I had a great experience purchasing a new Subaru Legacy - josette.bonte

I had a great experience purchasing a new Subaru Legacy at Subaru of Thousand Oaks. The purchase was facilitated by two outstanding sales people: Mathias and Leena. Mathias corresponded with me to let me know when the car I was interested in came in. Leena demonstrated most aspects of the car in great detail during the test drive with great patience and sweetness. Both Mathias and Leena were very knowledgeable, pleasant, sharp and not pushy (which is very rare among car sales people). I was made to feel very comfortable during the whole process and treated with respect. I live all the way in West LA and they drove the car to my house that same evening, so I did not have to leave my Honda behind in Thousand Oaks. They later followed up to ensure satisfaction. Kudos as well to Rodrigo who authorized the deal and to Jose Magana, the Manager who stepped in to prevent a glitch. This is the type of service you seldom find as a woman buying a car. I recommend them most highly.

Had a major electrical issue with multiple warning light - macedb

Had a major electrical issue with multiple warning light showing. After taking the car back 3 times and leaving it with them for a couple of days each time they finally got it fixed (so far). The service dept was very helpful and kept me in the loop with what they discovered and what repairs were attempted. Hope everybody else receives the Great service I got!

I took my Subaru to Hansel Subaru in Santa Rosa, Calif - blueberrynut13

I took my Subaru to Hansel Subaru in Santa Rosa, Calif for a courtesy check after driving from New Mexico to California, and the experience was excellent. My Service Advisor, Brandyn Tomkovic, was fantastic and took care of everything with professionalism and care. The dealership itself was very comfortable, with generous coffee, snacks, and a welcoming waiting area. I’ve never experienced a dealership that is so customer-conscious. They truly went above and beyond to make sure my Subaru was well taken care of. It’s refreshing to find a dealership that is honest, respectful, and genuinely cares about both their customers and their cars. Thank you Hansel Subaru, Santa Rosa, Calif.

Ron and Cesar at Hanlees Napa Subaru provided a positive - FRANCE2005

Ron and Cesar at Hanlees Napa Subaru provided a positive experience when purchasing a new vehicle. Ron was professional and knowledgeable. The process was stress-free and transparent. He answered all questions without pressure. Cesar was also fantastic, keeping things organized. For a smooth, honest, friendly and offered a great deal during the buying experience, ask for Ron, Cesar and Victoria

Chris was quick to respond to my online inquiry. - Jess

Chris was quick to respond to my online inquiry. Pulled the car I wanted from your stock and scheduled a time for a test drive. Purchase process was super easy. Chris was friendly, very helpful, and clearly communicated what I was getting. I love my Subaru!

I had a very disappointing experience during my recent - manmohan

I had a very disappointing experience during my recent vehicle service. I dropped my vehicle off for servicing and arrived at the service center an hour after receiving the service completion message. Upon arrival, I was asked to wait for 5 minutes—but that wait extended to over an hour. Eventually, I realized that the staff member who had acknowledged me had already left for the day without letting me know of delay. I have contacted another employee to handle my case, and I came to the frustrating conclusion that I had waited for over an hour unnecessarily. This level of miscommunication and lack of responsibility is unacceptable and reflects poorly on your customer service standards.

Long wait to check in even with apmt. - JMTJ9

Long wait to check in even with apmt. High turnover of personnel - even at upper levels so its hard to form a relationship with any of them. Furniture needs replacing - very worn. Personnel courteous and respectful offering you discounts if available but push maintenance work on you based purely on time not inspection or mileage. Wanted me to get over $600 of work done plus new tires but 2nd opinion told me it was not needed. None of it. e.g trans servicing (CVT) at 8K miles for a 2017 Outback.. LOVE my car - is my second Subaru since 1998 ( Forester ) which had a whole lot more mileage on it and is probably still on the road.

Sangera Subaru always goes above and beyond Whether - Lindaperez1971

Sangera Subaru always goes above and beyond Whether it’s getting to know your car or service. That’s why I don’t go to any other dealership. Sangera Subaru is the best!

I am completely satisfied with my experience and would - georgedinla

I am completely satisfied with my experience and would recommend it to anyone that wants an easy transaction on a car that you can get it from anywhere in usa!

They were thorough in giving us details about our car. - emilyhcatron

They were thorough in giving us details about our car. The dealership helped us locate our SUV the same day from another dealer. Most other dealers we visited said we would have to wait months to get the vehicle we wanted. Everyone was friendly and helpful. Highly recommend them.

Dealership is extremely clean and Well organized. - joeb

Dealership is extremely clean and Well organized. Service writer Chris kept me informed all throughout the process. Service was done correctly and in a timely manner.

Richard was a delight to work with, didn't pressure me on - ItsSimplyLaurie

Richard was a delight to work with, didn't pressure me on the extra's, and I drove away with my new girl, Black Betty. She is absolute luxury, and I feel very safe after being rear ended on Christmas day. Thanks to all at Sonora Ford...

Solid experience and service. - jmarcher01

Solid experience and service. Sales Rep was attentive and listened, overall a positive experience and satisfied

Very easy to work with. - Bonniqua

Very easy to work with. I didn’t have to wait very long, and they didn’t try to sell me anything.

Everything was very good, the employ that help me was the - mrmike6699

Everything was very good, the employ that help me was the best and easy to work with. she made me feel comfortable , she was very knowledgeable, and was able to answer all my questions and concerns.

Love this dealership! - lourdesbridenbecker

Love this dealership! Leadership (Yonic in particular) is on point! Integrity, honesty, commitment to customers (not profit), and absolute fairness speak volumes! And Ella, too, is great! Great job!

Puente hills subaru received possession of my 2022 - Abe K

Puente hills subaru received possession of my 2022 Subaru BRZ , had me sign a sales contract to purchase my car and than when it came time to pay me for it they said we will pay you once the title transfers to their name within 3 to 5 days. Prior to taking possession and receiving our signatures for the sale of the vehicle not once they mentioned the delayed payment. We have been chasing them for the payment for over a month. They avoid us no one return our calls. The sales woman/title clerck Daisy intially chased us to bring the car in , now will not return any of our calls. General Manager will not call us back . They advertised our car for sale the next day and within few days they sold it for a large markup and still failed to pay us. How were they able to transfer title to the new owner and claim they are waiting on DMV paperwork. Over a month later we are having to file complaints with the authorities trying to resolve this. As a repeat customer we are extremely disappointed. The Bakhtiari group ( Oscar and Brian )owns that dealership and the employees will block all attempt to reach the owners. Avoid that business. DO NOT TRUST THEM AT ALL

Buyers beware of this dealership. - Caracara

Buyers beware of this dealership. Unfortunately, I’ve had the worst experience with Sabri internet sales manager. Beware that he will pull a bait and switch on you. I went to the dealer test drove the car. He told me he would beat the price I got from another dealer. The following day he tells me they actually increased the price by 3k more than what he promised. I’m a huge Subaru fan. I own one, but since this experience. It just leaves a bad taste in my mouth.i don’t think i will be buying another Subaru. I hope Subaru holds a better standards on how they regulate these dishonest salesmen/dealership.

I recently purchased a new Subaru Forest 2024 at your - C. Butranon

I recently purchased a new Subaru Forest 2024 at your dealership. Allan was my Sales Advisor. I wanted to recognize the incredible service Allan provided and attended to my specific needs on my purchase since day one. He provided great advice and followed up with me. Allan went above and beyond in providing an excellent client experience. He is very knowledgeable . In addition, Lee, Carlos , Gary and team took part in the process with all accommodations. Excellent team work. This was by far my most memorable car purchase experience. HUGE SHOUTOUT TO ALLAN FOR MAKING THIS POSSIBLE . HE IS TRULY AN ASSET AND HAVE EARNED MY TRUST TO REFER FRIENDS AND FAMILY IN THE FUTURE. 👏

Steven was great to work with. - wargamedt

Steven was great to work with. Got a great deal on WRX lease. he was very nice, helpful, and had the car ready before I got there. In and out very fast. Will be back in 3 years after lease end! Thank you!!

Jayson was exceptionally caring and made my family and I - Emma Smith

Jayson was exceptionally caring and made my family and I feel welcomed. I had been looking for a used vehicle for awhile and this dealership was authentic, thorough, and helpful throughout the process. I would definitely recommend them to anybody looking to purchase a Subaru!

Very unprofessional. - brendabhernandez

Very unprofessional. They sent the title to the wrong lien holder, I paid off my vehicle,still not the legal owner.

Recent visit to Hello Subaru Service Department. - John

Recent visit to Hello Subaru Service Department. Helder Santos went the extra mile to place the Customer first' Great job Helder and entire Maintenance Staff. Within the next couple weeks I brought My Daughter to Hello Subaru and working with Dylan in sales. Magaly Rivera played an important role in the deal. Made us all feel welcome and Important. It was a great experience. Hello Subaru we will return and tell others.

I purchased a car from them two years ago, and was very - vwilloh

I purchased a car from them two years ago, and was very happy with the sales staff. I was purchasing another new car for them and had the worst experience ever. Beware. Get everything in writing. Do not believe anything somebody tells you on the phone. They never listened to what I wanted. I think the worst part was that when I went to get the car, it wasn’t the same vehicle that I had originally inquired about and that we were making this deal on. There was many other switch and bait type issues. Just beware

Linda and Jaime were most helpful in explaining all the - Denis

Linda and Jaime were most helpful in explaining all the benefits and advantages of 2024 Subaru Solterra. Jaime promptly answered all my questions. I highly recommend Subaru Sherman Oaks dealership.

I live in Bakersfield they want $3000 more than what I - justineldridge 533

I live in Bakersfield they want $3000 more than what I paid for my outback Subaru

Bought car March paid for with trade and cash out. - A Kaiser

Bought car March paid for with trade and cash out. Over 7 months later not title or registration. Thats not the bad part. They have told me I'll have it in 1-2 months once. 1-2 weeks 8 times, and 1-3 days 12 TIMES. Asked for my money back and they can have the car after 4 months. Been dragged thru the ringer. Go to Chico Subaru. These guys are THE WORST AND DON'T CARE!!!! A KAISER

Very attentive and professional. - sxmccoy

Very attentive and professional. Sohail was amazing, great guy, and the finance guy was awesome!

Best experience, Arturo and Isabel are amazing. - Steve1catania

Best experience, Arturo and Isabel are amazing. Called dealer asked if car was in stock they assured me it was they held it for me. When we arrive Isabel set us up with Arturo and tw hrs later we were on our way home. Everyone we encountered did a great job very professional. Thank you all. Highly recommend.