58 California Subaru Dealers

The salesman listened to what we wanted and worked to get - drjakespa

The salesman listened to what we wanted and worked to get it for us. We loce our new Cross Trek.

was so impressed with the no hassle interaction and the - DMT

was so impressed with the no hassle interaction and the overall experience from sales to out the door. Took my hate to shop for a new car to WOW that was fun and the fallow up with the Tek person 2 weeks later was so helpful and again fun. our salesperson was Travis outstanding and all around wonderful person. Our Tek guy was Levi informative and taught us everything we needed to know about our new outback with a smile.

Good service, quality service, excellent transportation - davekoppel

Good service, quality service, excellent transportation to and from their facility and my home and a very pleasant place to wait for vehicle if you choose not to be transported back home or another location.

This is my first car. - LouisaZ

This is my first car. The overall experience is awesome. Julian is highly professional, kind, and responsive! The delivery service is also convenient.

The staff at McCrea from sales and finance to service - dcumbie1228

The staff at McCrea from sales and finance to service department are all great. Helpful, friendly, and efficient.

I had an oil change performed and I waited at the service - mdelucapt

I had an oil change performed and I waited at the service department. I was kept apprised of the progress of the oil change and when to expect the service to be completed. The service reps at the front desk are always professional and attentive. On this visit, I worked with Vincent Bergland, with whom I have had prior experience during scheduled service in the past. He is excellent.

Well this is my 4th Subaru I’ve either bought or leased - jimdseabolt

Well this is my 4th Subaru I’ve either bought or leased from San Bernardino Subaru over the last 12 yrs. A great company and group of people. Sales and service are excellent. Two Outbacks, one Ascent, and just got a 2024 Soltera. Well done.

Everything was great until we got to the financing part. - john4usc

Everything was great until we got to the financing part. I connected with Timmons through Costco and I had done my research of interest rates and such so I knew about what I should have been offered. The Costco discount on the car was $3,000. Interestingly enough, come time to do the financing, the interest rate that they started at was 3% higher than the market rate (and I do not have bad credit) which coincidentally would have added $3,000 back to the cost of the car. After playing this game, all of a sudden they were able to drop that rate three percentage points back to the going market rate. This left a bad taste with me and I know that I will never buy from this dealer again. Whether or not I will ever buy another Subaru again is still up for debate. The car itself is fine but I am not enjoying the car, and it is because of the financing experience.

Brought my Outback in for service on a Saturday morning. - Mark

Brought my Outback in for service on a Saturday morning. I was met right away by a service advisor & was on my way in just a few minutes. Picking up was just as smooth. I didn't buy my Subaru from them but I definitely will the next time I buy. Everyone there was very nice and attentive.

Easy to schedule appt; fast comprehensive service from - MaggitheKat

Easy to schedule appt; fast comprehensive service from Service Rep; Rental car was available; issue was identified and fixed. Car was delivered before estimated completion date. Service Rep was professional & knowledgeable, he ensured the best service possible was delivered.

I recently purchased a new Subaru Forest 2024 at your - C. Butranon

I recently purchased a new Subaru Forest 2024 at your dealership. Allan was my Sales Advisor. I wanted to recognize the incredible service Allan provided and attended to my specific needs on my purchase since day one. He provided great advice and followed up with me. Allan went above and beyond in providing an excellent client experience. He is very knowledgeable . In addition, Lee, Carlos , Gary and team took part in the process with all accommodations. Excellent team work. This was by far my most memorable car purchase experience. HUGE SHOUTOUT TO ALLAN FOR MAKING THIS POSSIBLE . HE IS TRULY AN ASSET AND HAVE EARNED MY TRUST TO REFER FRIENDS AND FAMILY IN THE FUTURE. 👏

Excellent service. - morebello1955

Excellent service. I've owned 4 Subarus and all have been serviced at Kearny Mesa Subaru. I have always received great service.

Sales provided very good service , well explained car - Td738

Sales provided very good service , well explained car function, document processing Good service , customer service center

Jonas Patingan was wonderful to deal with. - V.borneng

Jonas Patingan was wonderful to deal with. Very helpful, patient and knowledgeable. We will definitely use him for our future car needs.

Good service and very patient concerning the purchase of - milliejones3606

Good service and very patient concerning the purchase of my car. Explained the way to operate my car and provided service to keep my car updated with added warranty. I am very satisfied with the purchase of my Subaru Crosstrek.

If I could, I would give it 0 stars Go somewhere else. - maks.naporowski

If I could, I would give it 0 stars Go somewhere else. Santa Monica Subaru is a rip off. Mediocre service at best. They charged me for things they recommended that did not address anything I asked for. Waited twice as long as they mentioned and I spend almost three times as money as I expected

Friendly and approachable. - Don

Friendly and approachable. Clean and warm welcoming to new customer. Unbiased trustworthy and considerate to get the best amenities of the preferred SUV. Satisfy needs and wants. Fantastic and wonderful Subaru pacific people.🐲🐉🙏👍🏼

My wife and I purchased our first-ever Subaru car - Sean S.

My wife and I purchased our first-ever Subaru car yesterday at the Capitol Subaru. The Salesman Omar was excellent helping us to select the 2024 Outback. We first met Omar on Saturday to look at all the Subaru options. Omar was kind, friendly, professional, patient, but also quick to help answer our questions and get a few sets of keys to show us several cars… I think we were there for about 2.5 hours. A few days later we made an appointment to go back on Wednesday morning before my work and meet Omar… then after more talking and test drive in the rain (about another 2 hours), we finally decided to purchase the Autumn Green Outback Premium trim with moonroof. We finished the deal and I drove it from the Capitol Subaru to my work in Santa Clara on the same day. Today I am even more happy with my Outback. It is a great car, and I plan to drive it everyday to work. I would like to thank Omar for a great buying experience on behalf of both me and my wife. Thank you Omar.

Very helpful in giving us a good review of each model of - smithmarylee19

Very helpful in giving us a good review of each model of Subaru and friendly service.

Good guys! - lanzyounger42

Good guys! Got me the right price and even with a few hiccups over the weekend I was driving home in style.

I purchased a car from them two years ago, and was very - vwilloh

I purchased a car from them two years ago, and was very happy with the sales staff. I was purchasing another new car for them and had the worst experience ever. Beware. Get everything in writing. Do not believe anything somebody tells you on the phone. They never listened to what I wanted. I think the worst part was that when I went to get the car, it wasn’t the same vehicle that I had originally inquired about and that we were making this deal on. There was many other switch and bait type issues. Just beware

Negligence. - lirogo27

Negligence. Dishonest behavior. Does not stand behind product or support customer they just sell and move on and hope to wear you down. Happy to provide all documentary support of communications with Subaru and proof of what is written in this review. MY experience with Subaru and Subaru Sherman Oaks- Bought NEW 2024 $38,000 Outback Onyx on 9/4/23 at this dealership. Payment was cash and trade in of my 2018 Crosstrek. At 1400 miles (6 weeks after purchase), eyesight safety equipment failed, literally just turned off. The Eyesight system is advertised heavily EVERYWHERE by Subaru. What Subaru does not disclose (actually keeps hush hush) is that the 2023 and 2024 models have a new generation of equipment made by a different manufacturer. The 2023 and 2024 models are subject to Safety system failures. This means all the safety enhancements advertised on Subaru.com and in dealership marketing material - collision braking, lane change warnings et al - are likely to just fail to work when you are driving the car. No recall has been instituted and the dealership does not disclose this when you buy or are looking to buy. I was asked to bring the car back 3 times, the last being the 'full and final' fix declared certain to fix the problem by dealership and Subaru Corporate. Sadly it did not. Dealership and Corporate want to keep repairing. Asked to provide exactly what they plan to do to the car after what was allegedly a full and final fix - results in SILENCE. Asked how many repair attempts they think is fair before I ask them to buy back or replace vehicle under Lemon Law state statutes - THEY ARE SILENT. I ask them to work with me one on one to buy back the car or replace with a NON DEFECTIVE car- as they should in the case of failure at 1400 miles - results in SILENCE. Demand letter went to Subaru Sherman Oaks to ether buy back or replace the defective NEW car - THEY ARE SILENT. Offered 10 videos and screen shots showing the system not working between 12/20/23 3rd repair and today - THEY ARE SILENT. Dealership claims they need car to show the default when it is in their possession to see it - but return the car in less than 24 hours claiming it didn't do it on their test drive so it is cured!. Standup behavior, no? Brand NEW CAR off the lot which is now worthless. $38,000 spent and the dealership buries their head in the sand? Bottom line - Legal action against Subaru and dealer in process under CA Lemon Law. I am very sad to report this experience as there are a few good folks there at the dealership- unfortunately not enough! Very sad day! Please let me know if you need to see any paperwork supporting this review. Happy to provide.

I have sent four emails and have not received any - Hd jeep

I have sent four emails and have not received any response, very poor experience so far

Bought car March paid for with trade and cash out. - A Kaiser

Bought car March paid for with trade and cash out. Over 7 months later not title or registration. Thats not the bad part. They have told me I'll have it in 1-2 months once. 1-2 weeks 8 times, and 1-3 days 12 TIMES. Asked for my money back and they can have the car after 4 months. Been dragged thru the ringer. Go to Chico Subaru. These guys are THE WORST AND DON'T CARE!!!! A KAISER

I noticed a great used vehicle at Livermore Subaru - sub4u

I noticed a great used vehicle at Livermore Subaru online, and showed up without an appointment to test drive the vehicle. There I met Michael and Carl, and I could tell this dealership was different than others I'd been to. They were friendly, knowledgeable, and seemed interested in finding the right vehicle for me. Because of this, I returned, looking at another great vehicle, and was setup with Wesley, who was similarly friendly, knowledgeable, and interested in finding me the right vehicle. I had some questions about the (used) vehicle history, and Kevin sat down with me and answered my questions about the vehicle. I could tell he has an in-depth knowledge of their pre-owned vehicles, and vehicles in general, and wanted me to feel good about a potential purchase. I purchased the vehicle, and afterwards, Kevin went out of his way to make sure the vehicle would be safe; including new rear brakes, as well as an additional inspection. Kevin also did everything he said he would do which was outstanding from the customer perspective. Everyone I interacted with at Livermore Subaru added value to the purchase experience; even the General Manager helped make sure the experience was excellent. When my dear friend told me their car was having problems, I told them to go see the folks at Livermore Subaru.

Best experience, Arturo and Isabel are amazing. - Steve1catania

Best experience, Arturo and Isabel are amazing. Called dealer asked if car was in stock they assured me it was they held it for me. When we arrive Isabel set us up with Arturo and tw hrs later we were on our way home. Everyone we encountered did a great job very professional. Thank you all. Highly recommend.

Great response time - Kyle

Reached out to the dealer to inquiry about a New Subaru Impreza. Ended up going with a different car, however this is the only dealer to not continue to bother me about coming in and buying a car after I told them I went in another direction. So I decided to leave them a good review

Prompt response to my call about the car. - nanbrown

Prompt response to my call about the car. Set up appointment to test drive and bought the car that day. Very helpful in the two subsequent visits the following day when I needed to learn about the technology. Altogether a pleasant way to obtain what is turning out to be a great car.