3,121 California Used Car Service Centers

They sold me a lemon, customer service leaves more to be - yoitssean

They sold me a lemon, customer service leaves more to be desired, and they don’t give out loaners. VW Customer Care gave me a refund on the car based on California's Lemon Law.

This is the worst service I have received in my 45 years - Apple Valley All Star

This is the worst service I have received in my 45 years of purchasing Cadillacs and having them serviced at a Cadillac dealership. Regardless of how one tries to speak with Supervisors and managers, they do not respond. The service writer who assisted me doesn't even know well known parts of the 2020 xt5 I took in for service. I had to physically show him what pipe lights on the doors and console were. MICHELIN TIRE WARRANTY Department told me Don, the assistant service manager never called them as agreed, after the warranty check. I had been in many times regarding loss of psi in all 4 tires as my monthly onstar emails show. DON SAID,"WE HAVE NO RECORD OF THAT." (REGARDING HAVING BEEN IN SO MANY TIMES FOR THE SAME PROBLEM) They have refused to put my customer comments on the service paperwork,as the former dealership service department always did. They have no loaner cars any longer for vehicles taking more than a day to repair, which is on my sales contract and warranty. It is shameful that this Chevrolet dealer is also called a Cadillac dealer.

Pat was very helpful and communicated my car’s issues to - spencergil5

Pat was very helpful and communicated my car’s issues to me very clearly. Would recommend to anyone.

Professional Services & Great Staff - Elicayo

I took in my car for basic maintenance with no appointment. I love the VW Service Express!, Quick service . My car was ready & washed in the time frame I was told by my service advisor. Thank you Norman for your services provided with knowledge & professionalism. Friendly & polite shuttle service staff.

I have worked with LeeAnn and the staff at Murrieta on - Jules2017

I have worked with LeeAnn and the staff at Murrieta on numerous Jetta leases and have had nothing but excellent customer service. They are prompt, knowledgeable and extremely helpful in all arenas and I look forward to doing more business with them. Thank you LeeAnn! Kind regards, Julie

Charged my ev here. - Robert

Charged my ev here. It was 29 minutes and 5 Kwh for $15. The dealers sets the rates. This is 30x what it costs at home and 10x most other chargers. It is 5x *anywhere* else, even the ones at gouge. If they are going to stick it to passerby's, just how hard are they going to stick it to you when buying or servicing a car. Don't go here for anything.

chaotic - Idontknow

ugg, volvo policies suck. you won't get a loaner vehicle even if your car is in the shop for over 3 weeks trying to resolve a warranty problem. parts are coming from Sweden, tariffs?

Bought 05 Jeep Grand Cherokee Limited at Riverside... - User941

Bought 05 Jeep Grand Cherokee Limited at Riverside Chrysler Jeep dealership. Dave Lumpkin (service manager) refused to buyback Jeep. Jeep was stalling randomly while in use, dangerous to drive. He did as much as possible to block any buyback, uncooperative to fix vehicle. Had to go to another dealership to get vehicle bought back. Salesmen stereotypically rude and high-pressure. Avoid this dealership at ALL COSTS!