4,436 California SRT Service Centers

Booked a last minute oil change, Ernie Avalos is my... - Cheryl D.

Booked a last minute oil change, Ernie Avalos is my service advisor and he is exceptional.Excellent customer service. The car wash is a plus. Thank you GMC for Ernie.

We purchased a 2024 Tucson in 2023 and the sales team at - ldmyers5

We purchased a 2024 Tucson in 2023 and the sales team at the time were pretty good. We had our vehicle serviced a few months back and they did a service recall repair and oil change even though we had low mileage. When they were done we went to pick up the car and they didn't know where it was on the lot. I took my extra remote and eventually found it. They never submitted the paperwork to Hyundai that the recall was taken care of. I had to jump through hoops to prove to them that it was done. I had the paperwork that showed it. I worked with corporate and sent them the info who in turn got it all resolved for me. This dealership never even called me back when I left messages about this concern. They were not like this when we purchased our vehicle from them in 2023. Because of issues with Hyundai as a whole we chose to get rid of our vehicle and go with another brand. We purchased an extended warranty when we purchased the vehicle and in early December we filled out the paperwork for a refund that we are entitled to. Here we are two months later and finance can not tell us anything about where our refund is. We are continually told we will get back to you and that never happens. We have made an honest effort to call them and get this resolved, however they are not making an honest effort to get this resolved. We will never buy another vehicle from this dealer and are probably done with Hyundai as a whole. Something would be done a whole lot quicker if it was their money they were dealing with.

Lincoln really helpful when it comes to taking care of - Maurice90

Lincoln really helpful when it comes to taking care of big jobs and helping out with any situation you have

I came in today to get a reset on my new Mazda CX-5,and a... - r

I came in today to get a reset on my new Mazda CX-5,and a gentleman named Elvis greeted me, I told him what I needed and he took care of it right away , I also asked him for help with my navigation system,, and he was very kind and patient with teaching me, he was a pleasure and very kind, thank you Elvis, for your assistance and patience!!…

I have a complaint about service and demand a refund for - hishomeimprovementse

I have a complaint about service and demand a refund for work not performed. To date there has been no response. No more complaint.

Had the worst service advisor ever. - Olivia

Had the worst service advisor ever. Been a customer for over 10+years here. I had an appt at 7am (& was in line before their door opened). My service Advisor Eric Davidson didn't even say good morning or greet me. My car was here to be diagnosed for something. He said he may have an answer by 9am but never called me. I called him at 9:26am and he stated, "I'll get back to you soon". Didn't get back to me until 10am. Apparently, he had an identity problem with someone else responding to my name & paying for my job. So, he was in a "foul" mood and never apologized for that incident. I understand mistakes can be made, but it would have been nice to have an apology for his customer mis-identity incident. The other Service Advisors in the past were excellent-very personable. As a woman and a minority, I found my service advisor's behavior unacceptable.

Stay away from this stealer ship, they Rob you equally... - Albino

Stay away from this stealer ship, they Rob you equally well in sales and service. You are better off going anywhere else but Dublin volkswagen