4,436 California SRT Service Centers

If you are looking to get your car serviced, refinanced - DBobineaux

If you are looking to get your car serviced, refinanced or purchase a new vehicle here, please read this review first. This is an updated review after my last interaction with this dealership as of today. This whole situation has left me with no registration an additional $1400 added to my remaining car note and my car malfunctioning since they last did a service. This dealership has a negative history of the service team "performing" car service only to find out they either half-assed and cost you more down the line or charge you for services that they didn't do. The representative that initiated contact ran a credit inquiry without my knowledge and consent 30 days after he had already ran 3 credit inquires with Golden 1, OTO LLC and another credit union. I have lost over 20 points on my credit scores and get nervous driving around without my registration that no one has given me an ETA on but it has been paid for. The owner of this dealership needs to take a moment and really consider how he operates his business because given the poor track record, I wouldn't be shocked if they have a class action lawsuit filed against them. They definitely deserve it here. Do not purchase, refinance or get your car "serviced" here without reading all of the 1 star reviews and take note of all the complaints that have been filed within the last 12 months on BBB. They will tank your score and bring you a Starbucks after making you feel like a hysterical liar.

I want to thank Jimmy and Danny (driver) in the service... - Theresa Aguilera

I want to thank Jimmy and Danny (driver) in the service dept.for all their help, I really appreciate it very much. I will be a VW customer for life😊

Excellent customer service from Kevin Hall. - pthai

Excellent customer service from Kevin Hall. Service completed on time as promised. Thanks Kevin. Highly recommended.

Bought my Tahoe here in 2017. - SaraL

Bought my Tahoe here in 2017. Sales was fine, finance was fine. at 60k miles transmission failed after a recommended service. No issues prior to this service. I was under warranty. Transmission was difficult to get due to COVID but replacement eventually happened. I had my brakes done shorty after. Recently my brakes were making noise. I called to inquire about the warranty on them, I have yet to receive a call back that was over 2 weeks ago. My husbands truck had a recall on the airbags. Got it in and left my number. They keep calling my husband who is out of town. I picked it up and it is filthy. The rearview looks like it was almost ripped off. I was asked what time I'd be there so they can pull it up. When I got there I was given the keys to get myself. I have since traded my Tahoe in and will not purchase another Chevy due to constant issues with electrical, transmission and failure to return calls. While I was there the phone was ringing and the service associate sat there on his phone instead of helping his co-worker. They need new management and staff.