4,436 California Rivian/1000 Service Centers

A very busy service department. - Cam Smith

A very busy service department. All service advisors were courteous, polite and attentive to clients. Jose Valles was my advisor. He kept me informed as to my service details, when my car would be ready and how much the service would cost. A great team of service advisors!

Lamborghini N. LA Does Great Work - Dragon

Dave Melton was helpful, professional, and very accommodating when I had my Urus serviced, bringing it current on all campaigns. I have no hesitation recommending Lamborghini North LA.

My only question is, why is the service manager, Cody so - Janet Vargas

My only question is, why is the service manager, Cody so rude? Had a horrible experience, will not be returning. Who hired such a person?

We have always prefaced our new Land Rover purchase by... - 2205

We have always prefaced our new Land Rover purchase by consulting Kevin Guess first. We trust his opinion and always have. Our excellent experience with him in service have led us to continue to buy more Land Rovers. These are not simple or easy cars to own. Kevin is patient to a fault whenever we come in. In other words he has made owning a Land Rover seamless. We would never consider buying another new Rover without consulting him first. He is clearly very busy and sometimes even besieged by customers yet always manages to treat us like we are the only customers there. Some of these customers can be very demanding its almost like a demographic that inures itself to that type of car. Yet I have never seen him flustered or put out of place by it. I would recommend Land Rover purely based on the excellent service we have received from Kevin Guess.

This is my go to dealer for service on my Range Rover - BWong

This is my go to dealer for service on my Range Rover Sport. I've been coming here for over 10 years and they've always taken great care of me and my vehicle. I like that they have Land Rover and Jaguar loaners as well.

Excellent customer service - TEREZINHAALLEN18

Excellent service . Awesome environment. Attention to detail. Kindness. Cooperation. Knowledge. Satisfied with all employees. They are very friendly and make you feel important. Thank you very much.

I was charged $300 for them to put on a gas cap, and EVEN - endra.harimurti

I was charged $300 for them to put on a gas cap, and EVEN my service representative thought it was OUTRAGEOUS! David Villalobos, the manager, refused to charge lower than what is reasonably appropriate through his discretion after hearing multiple requests. I would understand if this led to a repair to lock the service in, but it is unnecessary for my case. At a time when people are struggling and heading toward the holidays, any sound of discretion, understanding, and compassion helps. From my observation of this case, this manager and dealership have a culture of prioritizing profit over its customers. I will no longer buy or take my vehicle here from a business with such cultural practices. Instead, I will take it to Roseville, where the diagnostics are much cheaper and account for the travel.

This is the worst place to take your car for service.... - SJ

This is the worst place to take your car for service. First they take service orders stating they are available online with appointments and then 4.5 hrs call and say they cannot service due to backup and delays then next available time and date is next week without even apologizing for delays of no fault of customers. They don't have proper trained employees to handle customers. The person who was assigned as a Service writer was "Jacquelyn Olivares" has no IOTA how to treat customers or I bet no experience in the service related industry. Maybe she got recruited through some reference :-). Such people who cannot handle requests, plan work and compassion for customer time are disgrace to this "once good" Honda Dealer in BayArea. On top of it since they don't have pickup/drop off due to pandemic which is understandable given the circumstances but if the customer says they use personal Uber for to and fro after drop and pickup vehicle again no apologize for the delay just say "No Worries". Pathetic dealer service unit. Stay away from the service from Larry Hopkins Service centre.