4,436 California Rivian/1000 Service Centers

We got stranded on our accross country road trip and Josh - shellbell9800

We got stranded on our accross country road trip and Josh Korthkamp saved the day lining us up with one of your mechanics who had lots of experience with diesel trucks. Josh was friendly, compassionate, and professional all wrapped in to one package. Thank you Josh for saving our vacation. -Shelley & Fred Ford.

Great service experience with Hanford Hyundai! - NeLbeLL

Great service experience with Hanford Hyundai! I’ve been there twice now and each time was very smooth.

I have had a problem with the trip computer/audio system... - BNDCAM

I have had a problem with the trip computer/audio system since I bought the car. I came in and described it to Lannie and he continued to work with me until the problem was found and trouble corrected. He listened and continued to believe there was a problem though it did not occur the first few times I had it in at service. He even followed up with us to ensure the solution was complete. While in service he found an additional recall notice and had it fixed to save us a trip back. Thanks Lannie, you will be the reason we return when we need another car! Great Service from a professional staff!

Always a pleasant experience with a nice waiting room and - JoAnn Y42

Always a pleasant experience with a nice waiting room and relatively quick service! I’m not afraid to go in there!

Hansel Lincoln is one of the best Lincoln dealers around.... - Rich K

Hansel Lincoln is one of the best Lincoln dealers around. The first time it was a pleasure to buy a car with no hassles. Drew in sales and Daniel in finance was a pleasure to deal with. The service department was also excellent Everytime I came in. Even a year later Drew has answered questions about my MKZ Hybrid. Highly recommended...

Superb Service! - Alexncharle

Amazing service! My wife suggested I try Hansel Honda after a bad experience at Manly Honda. I brought my car in for them to inspect and repair my A/C. They were fast, friendly, and efficient! They even waived the inspection fee to make up for my lousy experience at Manly Honda! Highly recommend! They really show that they want your business! Customer service was unlike anything I've experienced elsewhere! They're getting all of my business from now on.

Sloppy, careless service - kwmazada

Hansel did repair the damage to my vehicle from driving over something on the freeway, however, when I got it back it reeked of gasoline. It was so bad I took it to my local dealer (San Luis Obispo) and they wouldn't release it to me until they had thoroughly checked to make sure there wasn't an actual leak. They finally figured out someone had gotten in the driver's seat and saturated it with gasoline, most like from their clothes or rags they sat on. Tyler, the service advisor, said the smell would eventually go away so obviously they knew about it. My question is why didn't they clean the seat?? Beware using them because you may not get your vehicle back in the same condition you left it. Their shop must be really dirty and messy if their clothes are that stinky. Makes you wonder what's going on in their brains if they work with that smell all day.

Fantastic service. Very attentive staff. Thank you for... - Dave D.

Fantastic service. Very attentive staff. Thank you for taking great care of our Tacoma. Jaime was diligent and detail oriented with great follow up. Awesome work!

Bad Service - Stealth Daze

I purchased a brand new toy hauler from Happy Daze Rv. in Sacramento back in last December. I just got back from a trip to Oregon and noticed that I was missing a roof vent, when I went up top I realized that they have all turned itnto a brittle type of plastic and show cracks throughout all four 3 that are left and of course the missing one is gone all the way. All I want is for these people to do is be fair to me . They said to me that they were booked solid for three months on repairs. I told them that I think it’s a serious issue do to the elements getting in as we approach fall. They told me that they may be able to get me in sooner yet I still have heard no reply back.

Worst service experience I’ve ever had!!! It took two... - Leeknow

Worst service experience I’ve ever had!!! It took two months to get an appointment, And another 45 days for them to look at it. They told me the problem with my slide out was either a bad valve or a manifold. June 17 I was told to pick it up until the parts were available. After two months I called the dealership and eventually learned that the parts were never ordered. Within minutes after posting a negative review I was called by the general manager and told to have my coach repaired someplace else. I think that’s good advice for any RVer.