272 California Mercedes-Benz Service Centers

Never trust a Chevy dealer is a long heard piece of - scottbmw

Never trust a Chevy dealer is a long heard piece of advice and I agree. I reached out electronically through the website. Got a text back from the guy who took the truck in. I called him and it seemed like I was one of the first to see the ad and there was no rush. Got a text from another guy the next day Friday 1/27th named, Michael, the Internet guy and he asked when did I come see it, I said Monday, he said great. I texted him Monday morning to remind him I was going to come to see it. He texted when, after lunch, he texted thank you. I texted him after lunch and told him I was on my way, he called while I was en route and said it was off being painted it would be back hopefully at the end of the week, maybe Friday but he doubted it would be ready as they were so busy at the paint shop. I was busy then I reached out today and told it was on hold for someone, I figured that was me. Another text saying it’s been sold. Later I was texted they can only hold it for someone en route, I was… on Monday. I had the feeling they were holding it for me, they never gave me the impression there was other demand, someone could have called or taken a refundable deposit. I do not recommend this dealership, typical dealership games.

Tiffany Weber is amazing. - Danabates14

Tiffany Weber is amazing. She makes our experience with Mercedes so pleasant. She goes above and beyond to make sure we are taken card of. We have 3 Mercedes now and bring our cars to her because she makes a difference. She is the reason we stay with Mercedes, hands down. She should get a promotion. She is a major asset for the company. .

Amazing customer service - sirianni007

Just had to write a quick review. I was in Santa Barbara on business and my tire light went on. I stopped by the dealership- unannounced- and though they were busy, Dylan came out and asked what he could do to help me. When I told him, he said, "No problem." He took my keys and did a tire check and added a little air. When he came back, he asked if I wanted the car washed. No charge, just appeared this is the way they handle all their customers on a day to day level. Kudos. This is what customer service is all about. Dylan made me feel like I always wanted to feel when I bought a Mercedes-Benz. That does not happen at every dealership. If you are in Santa Barbara and need automotive help, I would strongly recommend this dealership.

This is a Dealership of Excellence. We always feel... - Ray Greagrey

This is a Dealership of Excellence. We always feel like we are the most important person at the moment. Never been disappointed with the service or the customer care. Dawn is great to take care of the problem, along with the technical staff, and to follow up to insure are service needs were met.

I appreciate their consistent friendly professional... - drjamesnagel

I appreciate their consistent friendly professional service. They bend over backward to make sure my experience at Courtesy is a positive experience. If I need a loaner they make it happen. I'm a loyal customer for life. Thanks, Dylan....

Our experience with David Kaplan was very good! - Steven

Our experience with David Kaplan was very good! He was in constant contact with me throughout the day while he was serving our Mercedes Benz. We will continue to use him for all our services. Thank you

Worst dealership in the world don’t take your car there... - Antonioflake28

Worst dealership in the world don’t take your car there

This was an after sale service visit to have floor mats,... - njbradley

This was an after sale service visit to have floor mats, MBrace, and backup camera installed on my 2008 S550. I was greeted with hand shake and smile with a free loaner car and all the items were professionally installed not only to their satisfaction but to my high standards of excellence! Carl and Ezra did a fantastic job of making my visit with my wife a pleasant and enjoyable trip to their dealership. Also, Paul, the finance manager also called me to make sure I was happy with all the arrangements of my purchase and service. Sincerely, James Bradley

I’ve been doing business with this dealership for over 20 - dr.mfscott0345

I’ve been doing business with this dealership for over 20 years, and if it wasn’t to quality I would have left long time ago.

First time using MB Sacramento they did what was - markg5

First time using MB Sacramento they did what was promised. I have been a customer of El Do Hills for years but they were booked

Andre A. - fixitpat333

Andre A. has been so helpful and responsive to all my car issues. He's resolved several recent problems others couldn't resolve, and in a timely manner!!! My hat off to the service team and especially my service agent. Very professional treatment!!!! Thank You, P

We purchased our Mercedes’ at this dealer 2 years ago. - gyoung

We purchased our Mercedes’ at this dealer 2 years ago. Always return for service when needed. Dealer has been great to work with. Service advisor always communicated quickly to our questions and when service would be completed. Highly recommend service and sales staff.

I got my engine replaced here at Perez Auto & Truck... - coinselieth712

I got my engine replaced here at Perez Auto & Truck Repair They did a wonderful job, and I got a great deal on it. Very inexpensive service fees, for really good work. I will definitely be back if I need more work done to my car.