43 California Lexus Dealers

Bill was very helpful, he made sure that we had all the - sayviraphanth

Bill was very helpful, he made sure that we had all the information that helps us get the best deal and made sure that everything was done right.Bill also assisted us to get familiar with new equipment instructions.

Philip was amazing in taking time to help me set up my - nwyocum

Philip was amazing in taking time to help me set up my digital key. He walked my through the process and when we needed additional assistance from the tech support he stayed until I got everything set up and working. Customer service was top notch on everything front.

Victor provided exceptional service from the moment I - gordonlee

Victor provided exceptional service from the moment I stepped onto the showroom floor! He was straight forward throughout the sales process and guided me from start to finish. I look forward to my next purchase with him soon!

We had a great experience with Tim at the South Bay - fmemmo

We had a great experience with Tim at the South Bay Lexus. We highly recommend him.

In and out quick, car cleaned and addressed all our - jayhawkku09

In and out quick, car cleaned and addressed all our concerns. Kept me informed every step of the way of the progress of the car.

Friendly sales and finance personnel, kudos to Daniel and - alexramirez1224

Friendly sales and finance personnel, kudos to Daniel and Rudy. They will do what's in their reach to help out

Best car buying experience I've ever had! - webpage-spike-5k

Best car buying experience I've ever had! They went out of their way to serve us and our needs. Teresa even went out of her way to bring a car I was interested in from a sister dealership so I could test drive it that day. Crown Lexus is what it means to work as a team and to make a personal connection with their customers.

Very good service! - gregs3677

Very good service! Everything was completed on time and exactly as I had anticipated! Highly recommended.

We had such a wonderful experience at Lexus Marin and - allimbryan

We had such a wonderful experience at Lexus Marin and would highly recommend. We came in to look for a new car as we prepare to welcome our first baby, and after going to many other dealerships in the area (Acura, Jeep, Kia, Volkswagen/Audi), the experience here was so much better. We worked with Christ Michaud as our sales rep and he was amazing!! He was willing to work with us to find the best possible deal and we never felt pushed/pressured. He followed up after the purchase too and assisted with some minor things to work out after the purchase. I cannot recommend him enough. He was so much more informed than sales representatives we encountered at other dealerships and most importantly made it clear he wanted to help. We felt like he was honest and transparent in the purchase process which wasn’t something we encountered at other dealerships.

Excellent customer service by Randy Castellanos and - Varpet0303

Excellent customer service by Randy Castellanos and Service director Chris Garabedian. The Customer Service team and Service Director provided prompt, professional, and exceptionally competent assistance. Their communication was clear and thorough, and they demonstrated genuine care throughout the process. They made me feel fully supported and taken care of from start to finish. I highly recommend their service.

Lexus Monterey has a very nice service staff. - a3cwatt

Lexus Monterey has a very nice service staff. They keep me informed during the service.

Clean, friendly, convenient online scheduling, nice lobby - Teedubb

Clean, friendly, convenient online scheduling, nice lobby with coffee bar and snacks. Waiting for service took too long. Had a 9:15am oil change and my vehicle was not complete until noon. The link sent as a text to check status of my vehicle wasn’t accurate, needs to be in real time. Seemed delayed as my service provider would tell me my vehicle was almost done but the link would say my vehicle was currently being inspected. Weird. My service advisor works a bit too fast, rushes through his work and made a typographical error with the mileage on my car after I checked in. This caused me much anxiety and despair after I picked it up, 4 days later. While driving home, my odometer read 27,806 but my paperwork read 27,541 when I dropped it off. This led me to believe that someone drove my car excessively (265 miles to be exact) while my water pump was being replaced. Spoke with Service Manager and Service Advisor to inquire about the difference in mileage. Ended up, Service Advisor took ownership to his mistake with keying in the wrong mileage at the time of drop off and offered me a free full detailing service for the inconvenience and the worry he caused. Also did not like the fact that when asked if I could see the old part or even have the old part to take home, I was told by my service advisor that they don’t give the old parts back to the owners. Somehow I find that hard to believe, as they should have at least shown me where the part was damaged (water pump had a crack or a leak) and I feel they should be required to give the old parts back to owners.

This is my 2nd Lexus from Jim Falk Always the Best and - ERICMALDONADO6969

This is my 2nd Lexus from Jim Falk Always the Best and Very Welcoming there.

We were received quickly. - Richonmaui

We were received quickly. All work was completed at the time we were told. The car was delivered on time.

My main contact was Luca Warburton. - Kdperk

My main contact was Luca Warburton. He is a bright, thoughtful, and hard warkingvdales professional. Zoe did my new car briefing and I couldn’t believe the depth of her knowledge. In addition, she has extraordinary communication skills. Eric, the sales Manager went out of his way to solve a small problem for me. I was fortunate to meet Sean, the managing partner. He went above and beyond to talk about the culture he is maintaining at the dealership. He is a real believer in the old motto that the customer is king. Although the dealership is a bit of a drive from our home, my wife and are committed to take care our service at South Coast Lexus. We made a lot of friends there in no time.

Enrique Carvajal was the most amazing sales consultive I... - Rayman1168

Enrique Carvajal was the most amazing sales consultive I have ever had the pleaser to deal with. Enrique treats you like he's selling a car to his Mother. There was not a question he could not answer. Took as much time as I needed and I never felt like I was rusher or pressured. Do yourself a gigantic favor and go and see him first, there will not be a need to go anywhere else. Santa Monica Lexus should thank their lucky stars he is in their dealership and not one of their competitors.

My warning light came on while driving and getting ready - Markus H

My warning light came on while driving and getting ready to head out of town. I called my advisor, Forrest, and he was able to get me in fairly quickly to have the issue addressed. We had to wait a day for the part to arrive but the process was smooth.

It was a very good experience. - rremlinger

It was a very good experience. Jackie was a big help. we are very happy with the used car we bought.

Arrived Saturday afternoon to look at a used car and was - Andrew

Arrived Saturday afternoon to look at a used car and was met by Anthony whom had answered the phone earlier. Test drove the Rx450h and Anthony accepted my offer. Anthony and Joe's no pressure demur made it a very good team. They answered all my questions and I drove home that day.

Service Adviser David P. - pattiew1030

Service Adviser David P. , always very attentive and works hard to ensure that we receive stellar service. Very knowledgeable and a great advocate as he appreciates our Lexus loyalty.

Ramon was very helpful and got me into service on short - Ant

Ramon was very helpful and got me into service on short notice. Very efficient and was done within an hour

Matthew made repairs quick and pleasant , even washed - bako1151

Matthew made repairs quick and pleasant , even washed car! Love this dealer!!! Through my appointment, I was able to arrange for a loaner and when i brought the car in on a Friday at 2 o'clock, they took Repair people off other tasks in order to fix my recall issues by the end of that same day! The interior of the facility was clean and calm. The people were friendly and informative and really got the job done! Before taking the rental, I asked for an I T support person to explain some features about the loaner vehicle, and she was there in five minutes. It was easily the best experience I've had with any dealer. Thank you Bakersfield Motor City Lexus.

I recently scheduled my 5,000-mile service appointment at - tony y

I recently scheduled my 5,000-mile service appointment at the Lexus Fremont branch. I mentioned to the service advisor (Vener Padilla) that my car was making a strange noise when turning. After listening to my concerns, the service advisor immediately called a senior mechanic to perform a test. Sure enough, after the test drive, they discovered a problem with the control arms and replaced them. I want to thank Lexus Fremont, especially Vener; everyone there provided incredibly warm, dedicated, and professional service—a level of service that exceeded expectations. I will definitely bring my car in for regular maintenance and will recommend them to all my friends and family who drive Lexus.

We have been leasing or purchasing lexus models from Lora - Bobnahm49

We have been leasing or purchasing lexus models from Lora for over 30 years. Lora is the consummate professional and tirelessly in finding the right vehicle and deal. In addition,the service department has now achieved a high degree of professionalism with the addition of Derek- We would not even consider another sutomob6beamd or dealership.

I had a good experience at Lexus Riverside. - Kmp7935

I had a good experience at Lexus Riverside. Dominic & Anthony were very communicative from the first time I inquired about purchasing a vehicle from them until I left with my new ride. They had extensive knowledge of the vehicles and their technology, good energy & never showed a lack of interest in selling a vehicle (not the case for all dealerships). They hustled with a respectable work ethic from start to finish. I’ll be calling them first when I’m ready for my next Lexus.

The Internet salesperson I dealt with is two-faced. - An Average Joe

The Internet salesperson I dealt with is two-faced. When getting internet price quotes from Putnam Lexus, the same salesperson gave me two price quotes on two similar cars. The first price quote explained the details, and salesperson told me to make an appointment when I'm ready. The second email from the same person used slimy sales tactics (get in-store today or no deal) to try to high pressure me to close the deal as soon as possible without even having looked at the car. Therefore, buyer beware when dealing with sales here. Understand their sales strategies and tactics, and move at your pace, not theirs.

Such an easy experience! - Car buyer

Such an easy experience! Austin was great and made the process super simple. Appreciate his making it an enjoyable experience.

The dealership was helpful with the service I needed for - dawin805

The dealership was helpful with the service I needed for my car and was able to fix the problem.

Smooth from beginning to end thanks for the great work , - solishsc

Smooth from beginning to end thanks for the great work , Johnny and Antonio and Pepe are the best

My visit to the new Lexus of Fresno location was amazing. - lilaandariaabe

My visit to the new Lexus of Fresno location was amazing. I love the new facility and what it has to offer. Philip was very professional and gave me exceptional service. Highly recommend working with him! He’s the best!