357 California Jeep Service Centers

Never trust a Chevy dealer is a long heard piece of - scottbmw

Never trust a Chevy dealer is a long heard piece of advice and I agree. I reached out electronically through the website. Got a text back from the guy who took the truck in. I called him and it seemed like I was one of the first to see the ad and there was no rush. Got a text from another guy the next day Friday 1/27th named, Michael, the Internet guy and he asked when did I come see it, I said Monday, he said great. I texted him Monday morning to remind him I was going to come to see it. He texted when, after lunch, he texted thank you. I texted him after lunch and told him I was on my way, he called while I was en route and said it was off being painted it would be back hopefully at the end of the week, maybe Friday but he doubted it would be ready as they were so busy at the paint shop. I was busy then I reached out today and told it was on hold for someone, I figured that was me. Another text saying it’s been sold. Later I was texted they can only hold it for someone en route, I was… on Monday. I had the feeling they were holding it for me, they never gave me the impression there was other demand, someone could have called or taken a refundable deposit. I do not recommend this dealership, typical dealership games.

My 2005 Volvo had been serviced at Lawrence Volvo in... - SGraham

My 2005 Volvo had been serviced at Lawrence Volvo in Walnut Creek, I live in Oakland and worked in Walnut Creek. I had written a letter to Lawrence stating I was unhappy with service; having spent $500.00 and no idea what was actually done. I still have no idea. My car needed a Volvo bulb sold only at a dealer, I was close to Berkeley and went to McKevitt for the first time. Mike in the service department told me exactly what to purchase in parts, had me purchase the headlight bulb, installed it, reset my dashboard alert, filled my washer fluid, advised me on a window reset and informed me that my driver door was not properly closing. This side of my vehicle was hit 2 years ago. Mike suggested I contact the body shop, if needed they could contact him. I advise physicians on customer service and how important it is for business not only in growth but sustainability, clearly McKevitt recognizes this also. Mike made me feel like I was an old friend and I was only picking up a light bulb!!

Recalls - /DavEd/

This dealership lived up to their website presentation on vehicle servicing. I sent them an Email regarding my vehicle servicing requirement, and they phoned me back within the hour. We discussed .the problem in more detail, and they sent a tow truck out to pick up the vehicle that afternoon. The next afternoon they called me and said all recalls were completed, and that the car starts just fine. They asked me if I wanted to pick it up.right away since they were presently 'short handed'. I asked them if they could deliver it the next day, and they said no problem. The next morning a polite young man drove it to my home, and said all work was performed under recall warranty. They never tried to sell me on anything outside of my needs..

Recall Service - MORRISBETTA3

There was a recall on a part for my truck, I called up for an appointment and they gave me one of my choice and time. I took my truck in and they took care of the job on time and most importantly professional.

The attention in the dealership is so good, kind, and - Britney Rosales

The attention in the dealership is so good, kind, and profesional. Sara took care of me very well. From the moment you arrive they attend you quickly, they give you help for anything you need.

In mid February this year, my 2018 Dodge Ram truck - dhornsby59

In mid February this year, my 2018 Dodge Ram truck suddenly lost oil pressure and died. After having towed to a local repair shop Ranxho Auto Care in Jamul , I was informed my engine was seized. Long story short, I had it towed to Mossey Dodge in Chula Vista, on a Friday. Had the diagnostic work complete by Tuesday and given the great news I would get a brand new engine under the manufacturers warranty!. They ordered my new engine, which took longer to receive than their installation of it took, yet from day of towing it there to the day I drove it out of there was only 30 days!! Henry was my service advisor, he gave me his cell phone to contact him directly with any questions I may have. Every time I text him he answered right away and if needed to find something out told me so and then got back to me with the answer. I could not be happier with the service received there and highly recommend giving Mossey Dodge in Chula Vista a try!! New facility, clean, organized and great customer service in their service department. Side note, I didn’t even buy my truck from them and yet they took on my engine replacement.

An Angel named Ryan in the service department is truly a - Dvlysh1

An Angel named Ryan in the service department is truly a blessing. I'm a travel Nurse and I have been trying to get in somewhere to get an oil change for almost 2 weeks with no luck. I called the dealership in Salinas and explained my situation that I am not from this area, commute pretty far, and there's a high risk of my car breaking down If I don't get an oil change due to the time restraints of the initial oil change alert. Even though there was no availability, Ryan went above and beyond and made it possible for me to get my oil change. He was truly pleasant, professional, hospitable and passionate about what he does and I am grateful for his kindness and hospitality. Thanks to Ryan, my next car purchase this year will be at the dealership he represents in Salinas California. Thank you again Sir for going above and beyond..... Lakeisha Garibay

Poor communication within service department & unreliable sf - wacr47

Made an appointment 3 business days in advance for routine maintenance and specifically outlined my materials preferences for motor oil. When I arrived for service at appointment time I was advised that technician would not arrive at work until at least 75 minutes later than my appointment time, and that my work would have to wait until he arrived at work. Also I was told that my product preferences were not stocked at the dealership and that it would further delay my work to provide that product.

Great Dealership - Jeepgirl17

I have been a customer of Normandin Chrysler Jeep for 9 years. Not once have I had a problem with their service, or when I purchased two wranglers (different occasions) from them. Jason in the service department has always made sure that myself and my Jeep were taken care of, never an issue in the service department like some have commented.

I got my engine replaced here at Perez Auto & Truck... - coinselieth712

I got my engine replaced here at Perez Auto & Truck Repair They did a wonderful job, and I got a great deal on it. Very inexpensive service fees, for really good work. I will definitely be back if I need more work done to my car.

IF YOU ARE LOOKING FOR GOOD SERVICE KEEP LOOKING. - paulnunez92

IF YOU ARE LOOKING FOR GOOD SERVICE KEEP LOOKING. HORRIBLE CUSTOMER SERVICE I BOUGHT A CAR FROM HERE AND I COME IN FOR SERVICE AND GET TREATED LIKE A KID AND GET LAUGHED AT BY THE MAIN MANAGER JESSE BECAUSE HE REFUSES TO SERVICE A WARRANTIED PART AND KEEPS COMPARING THE AUX BATTERY TO A LIGHT BULB THAT YOU JUST REPLACE IT IF POWER TURNS ON THEN WHY KEEP LOOKING FOR A PROBLEM EVEN THOUGH ITS THE SAME PROBLEM AS BEFORE SOMETHING IS CAUSING IT TO GO BAD. I PAY FOR DIAGNOSIS, AND BEEN BACK FOR THE SAME PROBLEM AND THEY STILL REFUSE TO LOOK INTERNALLY WHAT IS KILLING MY BATTERY MY VEHICLE STALLS IN TRAFFIC WITH MY FAMILY IN THE CAR VERY DANGEROUS AND JESSE LAUGHS AND SAYS WELL WE WILL SCHEDULE A APPOINTMENT 2 YEARS DOWN THE ROAD FOR THE SAME PROBLEM WHEN IT GOES BAD AGAIN LIKE THIS TIME, THAT THEY WONT LOOK INTERNALLY BECAUSE HE WOULDNT DO THAT TO HIS WORKERS. SO AFTER I QUESTIONED EVERYTHING AT THE END HE GOT MAD AND TOLD ME RUDELY TO COME PICK UP MY JEEP THEY WILL NOT DO ANY SERVICE ON IT.