356 California Honda Service Centers

Do not bring your car to get serviced here. I bought a... - caryo

Do not bring your car to get serviced here. I bought a brand new car from another dealer and then moved so I decided to get my car serviced at Serramonte Nissan because of its "Award of Excellence." My driver's side window stopped working 1 month after I bought my car. I took it to Serramonte Nissan 4 times to fix the problem and each time they created a new problem (such as breaking interior molding) without fixing the window. The employees are rude and the staff is constantly turning over (I dealt with three different service advisors during a 2 month period, all of which were either fired or quit during that time). The mechanics are also incompetent since they failed to find the root cause of my broken window after three tries. Do yourself a favor and take your Nissan somewhere else for your service needs.

Windshiled change caused issues with the sensors - Howie

I drive a lot of highway miles and the 2016 Honda Civic Touring I purchased new there has experienced 2 cracked windshields from rocks hitting it on the highway. With the non OEM windshields there are sensor alignment issues that most glass installers cannot fix. The Service department has been able to handle this quickly and the price is fair considering the cost of an OEM windshield which costs 2X. In my 3 years of routine service visits, all of the Staff members have been courteous and helpful.

Poor service. - Ginaglasser

Poor service. Promises not kept. No follow up’s. Dissatisfied. Paid $3500 and not 100% complete. My “service advisor “ never returned calls or emails. Spoke to manager in service; he assured me they would resolve. Never happened. Reported complaint to state

I had my engine oil and transmission oil changed - rpvalentin

I had my engine oil and transmission oil changed yesterday 5/5/25 and it was only an hour wait. They sent me a link of the MULTI POINT INSPECTION and I noticed that in 1 of the reports is says ENGINE AIR FILTER is SATISFACTORY. After arriving at home, I've checked my engine, and I noticed that even a single handprint was not visible in my engine air filter cover. It only means they didn't really inspect or check it. I ended up changing it by myself. Now, I was wondering if STEVE HOPSKINS HONDA service crews really do the "MULTI POINT INSPECTION" for real as stated in the report. I'm a valued customer and I'm thinking if I should go back there for any services. Did the Honda service crews really changed my oil services????

Thank you Sunset Honda Dave for getting me back on the - Karen

Thank you Sunset Honda Dave for getting me back on the road Tuesday. Flat tire Monday no tire lock key. You guys helped with the situation

Drove on my one day a week off from Lower Lake, explained... - Smileyfred

Drove on my one day a week off from Lower Lake, explained that the alarm kept going off intermittently and I had to hook or unhook the battery each time I got in or out, so the cable was a little loose making it easier for me to deal with. They could not find any problems with the alarm. But they did reset all the codes and tighten the battery cable. They shut it off and waited 10 minutes to see if the alarm went off. It did not. It did start going off 5 minutes after arriving back home. I will not be bringing my car back to them. Total waste of time, gas and my day off. They did not seem to know what they were doing the first time! Not going try them again!

The service department is crooked. - Rocklara29

The service department is crooked. They reuse photos to try and say your filters needs repair, the make appointments for services they can't honor. Been waiting an hour and my car has not even been started and there are no others customers here. Do not use this service department.

Bad service - Mannyxx

I came today to get an oil change 02/02/2019 I’ve been coming g here for years. Since I bought my hummer here. They had the best customer service but today my husband forgot his oil change coupon And the wife could not find a current one to send to me. They did not honor the one I had. And not only that the service man Felipe cornejo 8345 was the rudest nastiest person ever Thinking in not coming for anymore service here Thanks Manuel

Service advisor Gus is the best! - Rhonda

Service advisor Gus is the best! So friendly, polite and professional. Appreciated the phone call about a issue, and recommended a alignment. Thx again Gus!

Vacaville Honda is legit - Jjud

This is the only dealership we worked with top notch customer service and professionalism. From sales to service. We have been in roseville, fairlied and don't even get me started with sacramento ford ohh, what a headache, honda vacaville are the best. As proof one of our cars is a chryseler and we bring it to them. Chrysler vacaville is useless. Do not go there. Every time we are there, the shop is full and with happy customers.

Just tried to call and ask a quick question about an oil - Marina John

Just tried to call and ask a quick question about an oil change. After 3 different voicemail prompts and transfers, I still couldn’t reach a human being. This let me know loud and clear this dealership doesn’t care about customers.

Warning: There is no service at Visalia Honda’s... - NotFluffy

Warning: There is no service at Visalia Honda’s Service Department “It’s not your fault.” to quote my service “advisor” Rogel Meneses. Which part of taking my Honda in for an oil change and leaving it all day yet still not getting an oil change would be my fault? Would it be when I book an appointment days in advance online? Would be when I scheduled a ride home online but that was discontinued months back only nobody knows how to take it off of the website? Would it be my fault that they called and confirmed the appointment? Would it be my fault that I dropped it off when they opened at 10 and they called my at 1 because it wasn’t done but they thought I’d been waiting there for 3 hours? Would it be my fault that they said it’d be ready before 230 yet called back in 30 minutes to say it would, in fact, not be ready? Would it be my fault that when I came to get it the oil still had not been changed and they couldn’t find my car and had to have me go look for it? No offers to make this right in any way and not even an apology, just “It’s not your fault we were overbooked” Correct- but it will be my fault if I ever go to Visalia Honda again. Please avoid this place. Take the short drive to Selma, Fresno or Bakersfield- because Visalia Honda is a mess. To be fair, finding one little Honda at the Honda dealership is difficult- they all look alike. I told him mine was blue and had a personal plate. He said great - see if you can find it. I did and left.

Have been on hold for 20 minutes waiting for service to - smadanek

Have been on hold for 20 minutes waiting for service to answer call about electronic problem with my car. No one answers from service and I am without working vehicle .

We recently broke down on I-5 near Yreka, CA heading from - Jerry in Sacramento

We recently broke down on I-5 near Yreka, CA heading from Sacramento to Coos Bay. It was a 10-year old Honda Accord we'd bought in Roseville just weeks earlier that came with a limited Powertrain Warranty. We had waived the $3,000 extended warranty at the time, having had great service from our prior Accords. Picture yourself on a hot day driving up the steep incline of I-5 . 10 miles past Yreka, our car starts jerking and slows down to almost a stop. Somehow we were able to pull over to the exit lane into a tiny gas station on the next exit. After being towed to Yreka Honda we discovered that Yreka has no bus or train service, nor does it have a car rental. But it did have the service we needed the most: The Yreka Honda service dealer. Service Advisors Steve Aseltine and Avery Jerry "went the extra mile(s)" to provide outstanding, superior service including: **Persistence in getting the Powertrain warranty to cover the $$$$ high pressure fuel pump repair... **Driving us to our motel and picking us back up the next morning... **Seating our suitcases with us in a large, comfortable waiting room... **Ordering the needed unavailable part... **Communicating with us every step of the way, until our son could drive the 4 hours to come get us. In fact everyone we encountered at Yreka Honda did their best to make our 12-hour stay in their waiting area comfortable and to set our minds at ease. STEVE, AVERY and all of you at Yreka Motors: You are the best car service provider we've had in years. Anyone reading this: For service or if you need a new or used car, stop by Yreka motors. Not only were we impressed with their professional, courteous and caring service, but other local service customers there said the same.