313 California GMC Service Centers

I was recieving incorrect readings on my Cadillac XT5 for - hpgw

I was recieving incorrect readings on my Cadillac XT5 for the tire pressure, it was reading the front tires as the back and vice-versa. I brought the car to Casa to check the sensors. Setting aside the horrible communication with my service agent, I'm still in shock over what they're pulling over there. I already knew they were shady and lacking of any real appreciation for their customers based upon my horrific experience with George R during my purchase (that's a whole other nightmare story) but because I have an extended warranty that I purchased with my vehicle, and they had a loaner for me, it seemed easier to bring it to Casa. Huge mistake. They told me I needed a new battery for $490,23, a throttle service for $136.40 and a fuel injection service for $245.79. Thats $842.72 total. They send you a report with big red letters "Needs Immediate Attention" with a red emergency symbol next to it so it seems like an emergency. I declined service, took it to a trusted automotive service center and guess what? I DID NOT need a new battery, it's perfectly fine. And without visually inspecting my throttle/fuel injection, they did say it was too early for that type of service at 40k miles. Let's say I went ahead and did the 3 recommend service at the other shop. The price, had I done everything Casa recommended would have been $588 for all 3 Plus adding an oil change! That should give you an idea of how Casa not only Jack's up their prices but also is deceiving customers by saying they need urgent work that's completely UNNECESSARY!

Audi Q7 - Bunni77

Decided to go look at the Audi Q7 and see if it was the car we would need for our family. Wow! Love our new car! Syed Ali is a wonderful salesman great working with someone who really loves his job and very personable, knows the Audi cars and took us through the transaction with ease!! Go see him you will not be disappointed. Thanks for all you did to get our new beautiful Q7! We are so happy!!

We purchased a vehicle ONE month ago from Riverton... - archfam

We purchased a vehicle ONE month ago from Riverton Chevrolet in Sandy, Utah and drove it to California. The car broke down the day we got there. I took it to Coachella Valley GMC in Indio California and was told it needed $3000 in repairs. I contacted Riverton Chevrolet in Utah because I felt they were an honest company that would sell me a reliable car that would last far more than a month and would back up their sale. I spoke with 2 different people in Utah- Logan Page and Steve Carter. Both of them told me there was nothing they were willing to do to help with the cost. When we asked for the corporate number to discuss the matter we were told they don't have a number for that! The dealership in California- Coachella Valley GMC was the complete opposite. There, I spoke with Raymond Gamboa- service advisor. He went above and beyond to help us out. He contacted the GM corporation and was able to lower the price of service (and gave us the number if we needed to contact them in the future), he found other repairs that the Utah dealer should have caught before selling us the car. He simply showed that he was sorry for the situation we were in and made us feel like he truly cared about us. We also met Ed Chavez- owner of Coachella Valley GMC. We had paid for the repairs and were headed back to Utah and he still wanted Raymond to look further into our car to see if anything more could be done to help with our cost. Our next car- I would drive the 800 miles from Utah to buy from this great dealer.

Service was very quick. Waiting area is awesome with free... - oconnert

Service was very quick. Waiting area is awesome with free drinks and snacks. The place is very clean and comfortable. Took only 45 minutes for oil and tire rotation and that included a free car wash.

Generally I am able to get what I need done in a timely - sevansj21

Generally I am able to get what I need done in a timely manner. When my needs change the service dept is flexible enough to accommodate me.

It may not be the best place to buy an Acura, but it sure... - asantrosyan

It may not be the best place to buy an Acura, but it sure is a very nice service center. <br><br>Work quality, friendliness and pricing are all top notch. The only problem is that you don't get an Acura-branded loaner. But if you call in advance and tell them you're gonna wait until they finish, they will do the job very quickly. Taking in consideration this is an Acura, all I need is a regular oil change, and it usually takes about 30 minutes. I use that time to visit dealerships clustered nearby :)<br><br>P.S. Once they even fixed the rearview mirror I broke under warranty.