397 California Ford Service Centers

In Octor My F-150 was brought in for the VCT, it took - AnnaRogersRe

In Octor My F-150 was brought in for the VCT, it took them a week, when I picked up truck i start driving and all the lights and check engine lights went out. Turned out there was now an issue with the BCM. They replaced it but the one they put in was not good, they said they needed ot order a new one. I was told it was covered under warranty but would take a little while to get part due to shortage. Its been over 5 months I get the run around from the service department who is now saying its not covered under warranty. No communication, David from service says he will call but never does.

They have s as lasts been there for servicing my car and... - blgorsuch

They have s as lasts been there for servicing my car and have done an excellent job in this area. I appreciate thdd Ed m totally.

Randy was very helpful. No wait to start service. Work... - ES

Randy was very helpful. No wait to start service. Work done as requested. Safe area to wait. Appreciate the free car wash. You are requiring too many words to submit a raiting.

Whatever any of you do, steer clear of Future Ford - Pbarkann

Whatever any of you do, steer clear of Future Ford Lincoln, mercury service center in Roseville California. Had them do a three hour parking brake repair on my 23A. Took them 16 days to perform the service. They wanted to charge me $4200 for unnecessary repairs they cooked up. They damaged the top of my RV, left, wide, open cracks where the roof meets the back wall of the RV. Not sure if the idiot performing the service lifted it too high or somebody backed into something with the passenger side, rear of the RV and caused the damage. They are genuinely horrible service center for your vehicles. This just happened last week. My RV was literally perfect. Aside from the parking brakes needing adjustment. Bumper-to-bumper, it was spotless. Mechanically it was as close to flawless as it gets. What a bunch of effin idiots. Seriously, steer clear.

My car has 20000 miles with extended bumper to bumper - Fordtough???

My car has 20000 miles with extended bumper to bumper warranty. They will not honor the warranty for a simple fuel pump module. They say it got wet so I am expected to pay. xxx.

Hansel Lincoln is one of the best Lincoln dealers around.... - Rich K

Hansel Lincoln is one of the best Lincoln dealers around. The first time it was a pleasure to buy a car with no hassles. Drew in sales and Daniel in finance was a pleasure to deal with. The service department was also excellent Everytime I came in. Even a year later Drew has answered questions about my MKZ Hybrid. Highly recommended...

Customer service people very friendly and helpful. - jonnyj44

Customer service people very friendly and helpful. My complaint is I have an appointment to have the oil changed and it takes about two hours to get it done. Why did I make a appointment? I make a appointment so I can get in and out in as short as time as possible! It’s just not this store but other ford dealers also.

awful. - MNgermanCars

awful. just awful. They just sit around with my paper chatting. Juan Correa-Montes was my service advisor. Completely refuses to do his job. States it will take '2 hours'. After 2 hours, I had to break up his little 'chit chat' to see if my service was done and then was told that they could not do tire rotation because of lugnuts are swollen. couldn't come up and ask me about it? I had to bring it up? told them to replace it. then took another hour. Just awful. Absolutely nobody else waiting. They even mentioned 'wow its quiet today'. 3 hours just to do oil change and tire rotation. why have 'waiting' option if it takes that long? absolutely worst ford dealership I have ever visited.

I have been in the service center 5 times in the past - Soupysa

I have been in the service center 5 times in the past month having 5 parts replaced on my explorer. I am still hearing the same noises l brought the vehicle in for,front suspension noise. The techs heard the noise too! The noise is still there. I need to get this problem solved. Thank you Walt