397 California Ford Service Centers

Multiple Times Back For Certfied Ford - David Stemen

I bought my 2013 Focus in June. It was what i was looking for low mileage, 5 speed, black on black w/ leather, appearance package and MFT w/ 10 speaker system. Had the car for 3 hours before I realized loose heat shield, cracked dashboard near the window, oil light on, headlights wont turn off, and bad motor mount. All fixed after a week and a half. Two months later clutch is burnt up, the car leaves family and I stranded 100 miles from home. Other Ford dealers had the car for 3 days drove 20 miles and said nothing is wrong. Brought it to David Hall at Downtown Ford, he called the next day and said the clutch was burnt up they covered the clutch under warranty since i had the car less than 4k miles. 6 Months to the day i took delivery of the car and the battery dies. I didn't get the battery at Downtown ford. But after 2 weeks my O2 sensor went out. At the time writing this i only have 32K on the ODO. However David Hall is my service adviser at Downtown Ford and he is one of the only representatives i will deal with at Ford. While the O2 was fixed he even gave me a loaner vehicle to drive. Now that i have an adviser that I can trust, I will be bringing in my Bronco, Escape, and Ranger for them to work on as well.

The worst dealership in California - Chester volcanoes

They have terrible customer service. Extremely unintelligible. They are very rude an unprofessional. A guy named Corey lied to my face an told me he would make sure my truck got taken car of. I called a few days later concerned that I haven't gotten a call about my truck, they had no idea where my truck was an denied it was even there. I absolutely hate Ed Wittmeier Ford Lincon me Mrcury dealership an ever single one of its employees. You guys suck an should all be fired!

Horrible! - Mike Toups

They kept my car for 3 months for a repair that should have taken 3 weeks. Worst part Brian and office manager don’t return phone calls and when you do get them on the phone they can’t give you any time frame on your car. They blame my insurance company or the Mercedes dealership for the delays. Offered me a $500 rebate after the fact but I would have to sign to not disparage them in any way. I told them no way I would not give them a review. Stay away from these people. They don’t care!

I love the service you have to offer! - goethel56

I love the service you have to offer! I have very limited time to take my vehicle in and get serviced, but when you pick it up and deliver it back to me it’s fantastic! Can’t thank you enough.

The #1 INDEPENDENT BMW SHOP PERIOD! - Carguy1

This is THE place you want to take your bmw (or Mercedes) if you live in SD and are either out of warranty or doing aftermarket modifications. I’ve come here about fifteen times in the past 7 years for multiple cars and they are simple the best in SD. I’ve tried all the shops, and none can compare. Shane is an honest guy he runs this place with integrity and he can diagnose things in minutes that takes others hours or even days! Definitely where you want to take your car.

Excellent - Merfe

These guys don't sell cars they repair cars for other dealerships in the area. So if a Range Rover dealer gets a Porsche trade in with problems they send it to exclusive motors for repair since they Land Rover dealers don't work on other brands. I am not sure how many brands Exclusive Motors are dealer capable. But you see lots of European new cars on their lot. Remember they don't sell they repair

Nick was awesome.. He was very personable, and knows his... - Chrystal

Nick was awesome.. He was very personable, and knows his cars.. Thanks Nick keep up the good work. He is an asset to your company

Huge thank you to service manager Mike M. & services tech... - HawaiianLei28

Huge thank you to service manager Mike M. & services tech Emilio who went above and beyond to corrected my vehicle issues. There was a minor hiccup and miscommunication but Mike handled it right away and was very professional which I appreciate. Emilio followed through with the service needed until the end, I was grateful for that and the communication we established.

Very easy to schedule a service appointment. - jons

Very easy to schedule a service appointment. All work done timely and very clear explanations of all work done.

Manny was very good in helping us with the purchase of - Tonadorr1234

Manny was very good in helping us with the purchase of the maverick. Made it easy.

I’ve been doing business with Ford Lincoln Dealership in - Sullivan.lisaf

I’ve been doing business with Ford Lincoln Dealership in Fairfield for 25 years. I continue to give them my business because of their excellent customer service. I visited the service department in Fairfield just yesterday. Leland was very helpful, polite, informative, and the wait was not long at all. keep up the good work. Respectfully, Franny from Vacaville CA

At First I didn’t really want to take our vehicle to the - Nathalie.A

At First I didn’t really want to take our vehicle to the dealer but after I spoke to Carlos Monterroso, made me feel more confident. I definitely recommend it. I will also be coming back, overall best costumer service ever.. KEEP UP THE GREAT WORK GUYS!! Y’all The Best!!!!

Best maintenance guys I've ever dealt with - Danny

Cal Worthington Ford, has the best maintenance guys working for them, My 2011 F150 is almost to 200k miles. Mike, Steve, Jose & Apple always recommends what my truck needs and keeps me posted on any upcoming repairs. I will not be going any where else for service

Excellent customer service. Everyone at Ford Montebello... - Blondie

Excellent customer service. Everyone at Ford Montebello is courteous ,friendly, and very professional, while maintaining personal warmth simultaneously. Elaine Danny Internet dept. & Jorge Finance. 5 stars service.

Service writer Lou was great. I’m a new ford customer and... - Usmc0311hb

Service writer Lou was great. I’m a new ford customer and seen a few dealers for service and was not happy with their customer service. I set an appointment and they great communication while I waited. So, this will be my new service center.

In Octor My F-150 was brought in for the VCT, it took - AnnaRogersRe

In Octor My F-150 was brought in for the VCT, it took them a week, when I picked up truck i start driving and all the lights and check engine lights went out. Turned out there was now an issue with the BCM. They replaced it but the one they put in was not good, they said they needed ot order a new one. I was told it was covered under warranty but would take a little while to get part due to shortage. Its been over 5 months I get the run around from the service department who is now saying its not covered under warranty. No communication, David from service says he will call but never does.