398 California Ford Service Centers

My experience was with your Quick Lane outlet. - joseph57chevy

My experience was with your Quick Lane outlet. I always take our Ford vehicles for service there due to the professional and friendly service I receive. Tony is always helpful and mindful of my vehicle needs. My trips to Quick Lane are always a positive experience.

I would like to thank service advisor Peter Chavez of - Andyeligen

I would like to thank service advisor Peter Chavez of Upland Ford for providing beyond outstanding customer service. Because of Peter Chavez’s kind and caring attitude, I will no longer be going to Colley Ford in Glendora, which is only 1 mile away from me. For service visits, I will be taking my 18 Mustang GT to Upland Ford only from this point on. After years of owning my vehicle and visiting various reputable Ford dealer service departments. Peter’s admirable professionalism exceeded my expectations. Thank You again Peter, and Thank You to the entire Upland Ford Team!!

They’ve been working hard on their Service Valet program. - Papa Russ

They’ve been working hard on their Service Valet program. The results are showing. They are communicating well, they are prompt, and they are doing an excellent job on their service. They even replaced all my wiper blades!

Thank you David Hall and James Miller. - pfw47

Thank you David Hall and James Miller. All my needs were resolved to my great satisfaction. I am so happy with the results. I feel almost like it is a new vehicle even though it is a 2019. They are an excellent team. Thank you so much for my long list of issues resolved with excellence! The Wrights

fast service with a recall - pauiel

extremely fast service with a recall. galpin is a machine. the service advisor was very friendly. He kept me updated throughout the process and helped get my car done quicker than I expected

Un Stinkin Believable how nice these people are. I'm I'm... - Nezarish

Un Stinkin Believable how nice these people are. I'm I'm taken back by how well I'm treated at this place. This is the 2nd time I bring my car in for service and this time was better than the last. Shout out to Tony, my service advisor, for being so helpful and presenting me with all my options and never pushy or aggressive like so many other places. If your lucky enough to get Tony your in great hands, but with all honesty everyone at the service station from the mechanics to the advisors are world class.

I have leased 3 cars from Ken Grody Carlsbad 2 Escape - acraigers

I have leased 3 cars from Ken Grody Carlsbad 2 Escape Hybrids now the deal of the a Mach-e in Grabber Blue it is super fun to drive handling is a blast. I always get maintenance included so all my service was performed there. Amazing Service Personnel I'm 72 and these are the best absolutely! Craig 4s Ranch

Very helpful staff. - spotswood

Very helpful staff. Patient, polite and knowledgeable. The initial diagnosis on my Ford Fusionn was correct and promptly fixed.

Back in 2021 I bought a 2020 Ford Escape from North Bay - Beaker

Back in 2021 I bought a 2020 Ford Escape from North Bay Ford and I also got a maintenance contract with them about six months later I moved out of Santa Cruz to Brentwood but I still kept coming to North Bay for my service because they're service department was great and it was worth the time and drive to have only North Bay work on my car. Well about six months ago it seemed that the service I was receiving had changed and I was looking at moving to another dealership, that's when I met Mike (MC) and I explained my dissatisfaction in the service and recalls on my car and he said that he would get my issues resolved and I have to say he more than lived up to hie word. Mike took care of the service on my car in scheduling, parts, on time completion, overall professionalism with a friendly and helpful demeaner. Mike really took care of my car in regards to a recall on the doors and I am beyond impressed and thankful for Mike being the one that took care of my needs, I have to admit I probably wasn't the nicest person to deal with at the time he started taking care of my needs in regards to my car, however Mike changed my mind about changing dealerships I am happily going to keep bringing my car to North Bay Ford because I know that Mike and the rest of North Bay Ford have my best interests in mind. Sincerely Jeffery Miller

Have purchased two vehicles from Palm Springs Motors, one - MWL

Have purchased two vehicles from Palm Springs Motors, one in 2008 and one in 2017. I have had both vehicles serviced here and only here and have always had great service. If I had an issue it was resolved quickly and to my satisfaction. Wally, my service advisor, is always professional, courteous, and great to work with. My experience with Palm Springs Motors has always been better than any other dealer I have worked with in the past!

The mobile service was very well performed! - Blanch19

The mobile service was very well performed! The young man called a head of time and arrived just as indicated. I appreciated it.

I have Ron Dupratt Ford service my truck even though I... - westcoastguy28

I have Ron Dupratt Ford service my truck even though I didn't purchase it from them. At the time I needed a truck, they did not have what I needed although there were a couple coming in but it would be several weeks before and I needed to replace my then current truck immediately. My brother on the other hand did purchase his work/utility truck from them and they even delivered it to his home in Santa Rosa. I have had excellent service from Ron Dupratt Ford every time and they never try to "upsell" me services that isn't necessary. This is truly one of the most honest dealers I have ever dealt with and I have dealt with dozens over the years. Honesty , integrity and trust is earned and they certainly have earned it with me.

we left a car for a recall. - mtgirl818

we left a car for a recall. They said 2 to 3 hrs but couldn't get it done till next day. When I picked it up, Giovanni in service was very personable, put on new difficult wipers at no charge and was so very nice and a veteran.

Outstanding Service Department - juanm051

Well first of all i don't speak English, but a friendly young girl that works in the service department asked my wife if she needed help. We came in because my car had a clutch recall. This young guy by the name of Anthony Andersen helped me. my wife needed loaner Vehicle he offered to give her one while they worked on her fiesta, to me that speaks on its own. Someone going out of there way to help a customer. Excellent service would definitely recommend it

On January 23, 2024 ( driving home to Flagstaff from - Happy Road Traveler

On January 23, 2024 ( driving home to Flagstaff from Santa Cruz) we drove our Dodge Grand Caravan into Santos Ford in Los Banos about 10am. A fuel injector had gone bad. They took our vehicle in, drove us and our dog to the La Quinta, got the part they needed from a Dodge dealer in Merced, and had it fixed by 1pm the next day! All employees were professional, super helpful, and very nice and friendly. We were so blessed and appreciative they didn’t sent us to Dodge or say they were too busy etc. Thank you Eddie and the mechanics at Santos Ford!!!

Hi prinessa lewis - Lady p

South bay ford dealer in Hawthorne are best in town I got 2017 fusion from there .Freddyk help me he is the best .I didn't just get a brand new car but I'm part of the ford family now cause that way they treat u there .If you're part of ford family.

Accommodating Service - cyrus_z

Ronnie O is the guy you wanna see. Ive been coming here for over 6 years and every guy thats helped me has been great. Ronnie however had extraordinary enthusiasm and delight in getting me situated with my airbag problem as well as communicating with me when my car was ready. Additionally, he went above an beyond by showing me the closest spot i could get a quote on my car damage given that they could not at their site. I have no doubt Ronnie can brighten anyone’s day in less than a minute with the enthusiasm he exudes at work. You can just tell through his voice, smile and energy that not only does he love ford very much, but he also loves helping people and getting them taken care of in the best way. This guy deserves a raise!

I was satisfied with the wash and pick up of my 2017 Ford - Mark wright

I was satisfied with the wash and pick up of my 2017 Ford f250 sunrise Ford picked it up washed it and returned it the same day

We do Amazon deliveries and have more than 30 vans in our - peterkesh

We do Amazon deliveries and have more than 30 vans in our fleet. We used to service our vans at Valencia Ford. It has been more than a year we have been servicing our vehicles at Sunrise Ford North Hollywood. It is all because of a great service advisor Marvin (I believe his last name is Reyes). After a few visits, we realized that Marvin was different than any other service advisors we have dealed with. Marvin understands our needs. He understands how important fast service is for us, as we can't have vehicles out on service for long time. Marvin is always available for us and sometimes just a phone call away. Marvin has taken customer service to the next level as he always finds ways to say YES to us. If I don't exaggerate, we call Marvin at least twice a week for some kind of vehicle service. If he is not available, he will return our calls asap, set up appointment and take care of all vehicle needs. I'm sure Marvin is a great asset for your company and we are grateful to him and his team!

great community dealer - markrwc

have purchased cars (eFocus and CMax Energi) over the years as well as used this dealer's service department and have always been satisfied with our experiences

Fantastic people! - I Fix That

Fantastic people! They are customer service focused and no-pressure sales. I had a very small but difficult issue with my Mach-e and they stayed on the issue until it was fixed. What I found to be fantastic about the dealership is that they just didn't unload a "parts cannon" on the car, but got a technician in from corporate to troubleshoot the module that failed so that in the future, they could quickly solve the problem for the next customer. I'm and engineer, and that shows integrity! Yes, I purchased a second car from them! Oh, and they were the only dealership that isn't marking up the Lightning and the Mach-E.

I appreciate the service personnel namely Rita and Gina. - Noemivsakaguchi

I appreciate the service personnel namely Rita and Gina. The work done on my car is fine. I see that you have a shortage of workers thus I had a slightly difficult time getting an appointment. The shuttle was very good. Thanks for hey me home on time.

I've been a car owner for 40 years, and I've never, ever - Erik

I've been a car owner for 40 years, and I've never, ever had the level of service I receive at Santa Margarita Ford. Everything I experience there is remarkable - the efficiency and friendliness of the staff, the actual car maintenance and the willingness to go the extra mile by retrieving and returning my car for the day of service. And they don't charge more than a fair market rate for the service. If you're anywhere near south Orange County don't waste your time anyplace else.

I had such a good experience with Josh in the Parts - Alex C

I had such a good experience with Josh in the Parts department. Very helpful and understanding of my situation. Thanks for getting me the parts I needed so fast!

Rojer and team were fantastic! - TJ

Rojer and team were fantastic! Happy with service and Rojer Nichols kept me updated on status of service and went over the car maintenance program I had and any questions I had about their findings during inspection. The service team always does a fantastic job!

Elias Munoz is Amazing service writer took truck in and - Mike

Elias Munoz is Amazing service writer took truck in and could not be happier with how he took car of everything.

I have leased or purchased 4 of our vehicles from Mossy. - oberblitz

I have leased or purchased 4 of our vehicles from Mossy. Always get them serviced from there. Top notch!

Friendly people everytime I visit. - efarr

Friendly people everytime I visit. Appreciated the pick-up and delivery service. Nice waiting room.