397 California Ford Service Centers

I had a radiator flush as I was getting a recall... - JB

I had a radiator flush as I was getting a recall doen,they went ahead and did one flush and then the money grab started. I'm not going in to details but before they bib another full flush I called my regular machanic and stoped that emedeatly.I also cross fereranced with another trusted machanic who verified that.the second pro I talked to boes not do flashes,so not trying to take my business from Ford service.Will tishera survive was getting ready to ask for well over $ 600.00 .🤔🧐🙄😤

Jason Resh lied to me when I bought my 21 Ford ecosports. - melissaMasseyMoulton

Jason Resh lied to me when I bought my 21 Ford ecosports. He assured me of any problems arose that I would be taken care of . Instead,it was the opposite. Waited a month for service department to look at my car . They kept it overnight and the next day they told us they didn't believe they could look at it again to diagnose the transmission problem in the near future. I left it there for a week before I got tired of walking everywhere and went and got my vechile back . I believed Jason when he said if any issues occured that I would be taken care of and a loaner would be provided so I wouldn't be stuck without a car . I was the fool. I got no help or politeness at all . The service department didn't even inform me on the progress of any they were making . I guess because they didn't really even look at it. I will never trust a car salesman or dealership again even if they were a friends extended family. I should have known better but I trusted in this dealerships good reputation. I was wrong and lied too. I hope no one experiences anything like I have . 35,000 and a transmission that is slipping. I made all my oil changes and did all the upkeep except my windshield still needs replaced after a rock hit it from road construction and caused a major crack . I am still in the process of getting that repaired . This car lot gets great reviews so I am the only one who is being screwed over by them but I am and I was .