397 California Ford Service Centers

Reliable. - OAKtownHero

Can always rely on these guys for fast and affordable service. I always know what to expect when I'm getting my truck serviced and it's nothing but the best.

I attempted to order a piece of door trim for a ford - retiredlobato

I attempted to order a piece of door trim for a ford explorer. The person working in the parts department said they would not order a part without taking a card number first, i gave them the card number they said alright and then hung up. I called back immediately because they didn't tell me the price or confirm if i was ok with them charging my card. Upon calling back he says he would cancel the order but refused to give me a parts number. I said its fine, got the parts number from ford in fresno and ordered my own trim for about 100 bucks since ford wanted 335 for it. I come in for service, ask when they will refund me, they say usually 7-10 business days. Ok fine, 10 days passes, no refund, I bring it up again they tell me to call my bank. I challenge it and the general manager is lying about the authorization they got to charge for the piece of trim. I am glad i documented what had actually happened on facebook because he was saying that the person who authorized the charge was known to me. They were not and they did not let me know the cost either. The general manager laughed and enjoyed that a disabled veteran and purple heart recipient was being ripped off by his less than honorable actions. Truly disgusting business practices over there. Stay far away. Not only was i not ever told that the piece of trim could not be returned i ordered a piece of door trim the same day they supposedly canceled the order. So now im not just out money for ordering the piece but also money because they never refunded me for the piece they failed to cancel. 700 dollars to fix a piece of door trim for a keypad pillar and it had to be repaired by me. Below is evidence of everything which is dated for proof as well as his response lying to the bank and the better business bureau to keep the money.

Great dealership & fabulous service department! Problem... - MO

Great dealership & fabulous service department! Problem resolved car returned after wash & vacuum. Love that I bought my car here & highly recommend this dealership to anyone within @ 50 mile radius

Have purchased two vehicles from Palm Springs Motors, one - MWL

Have purchased two vehicles from Palm Springs Motors, one in 2008 and one in 2017. I have had both vehicles serviced here and only here and have always had great service. If I had an issue it was resolved quickly and to my satisfaction. Wally, my service advisor, is always professional, courteous, and great to work with. My experience with Palm Springs Motors has always been better than any other dealer I have worked with in the past!

Was in on 3/9/21, to have my car serviced. Service was... - mfschacht

Was in on 3/9/21, to have my car serviced. Service was top of the line. Went to buy some Mustang performance parts, more top level service. I have also had a Lincoln service there back in the day...nothing but great experiences to report,

I got my engine replaced here at Perez Auto & Truck... - coinselieth712

I got my engine replaced here at Perez Auto & Truck Repair They did a wonderful job, and I got a great deal on it. Very inexpensive service fees, for really good work. I will definitely be back if I need more work done to my car.

The most rude, condescending, and worst customer service. - Mj

The most rude, condescending, and worst customer service. They didn’t even try. Horrible people.

Don't trust them! - hildygal

Don't trust them! they are dishonest! Brought my car to be painted, and had to bring it back in again as they missed a spot. Then it cost me $275 for a rental from Hertz when they returned and damaged the rental car. I have repeatedly called and asked for reimbursement, but they have terrible customer service

This xxxx place charged me 1100 dollars to replace an... - Pissed off

This xxxx place charged me 1100 dollars to replace an entire battery cable when only the connectors/battery were corroded. The car is only 4 years old. What a xxxxing rip-off joint from xxxx. Stay the xxxx away from this place at all costs.