356 California Dodge Service Centers

Brought my 2021 jeep Grand Cherokee in 3 times for - K.Kupchunos

Brought my 2021 jeep Grand Cherokee in 3 times for headlights and adjustment. Not fixed.

I would give this place zero star if it was available. - DONTBITEMYCAR

I would give this place zero star if it was available. Puente Hills Chrysler is the worst dealer I have ever visited. Its manager Robert is such a rude person. How come a person like him without any sense of being a good customer services would become the manager? Its technician lied about what he did. The service advisers are like chicken without head. Don't understand why in this world a business like this one can survive. I had a harness issue and had them to fix it. The technician shorted my battery and the manager did whatever he can to avoid taking any responsibility. Walk away from this place!!! By the way DO NOT BUY JEEP. The company is a scammer! The cars are just piece of garbage! Lots of issues with its engine, engine valve, steering pump, fore head "A" arm. DO NOT BUY JEEP!!!

Beware do not take your vehicle to this dealership you - ytuque2023

Beware do not take your vehicle to this dealership you will regret it's a complete waste of time. I took my RAM 1500 truck with the Park sense and Service Shifter warning lights coming on and was advised my software needed updating so I paid $220, and that it should correct the problem and it did not. I had already serviced the truck elsewhere so nothing to be done except warning light problem. I returned again and was advised by Jonathan service advisor the master mechanic would check it out. I picked up the truck and as I was driving off the lot both warning lights came back on additionally the warning sound with no warning indicator is coming on so it's worse from when I took the truck into Envision. I video recorded how many times the warning lights are coming on the day I left the dealership. I am filing a complaint so it is on record with the Bureau of Automotive repair in California and sending a complaint into the California State Attorney General Rob Banta so they can get a hold of the owner at the dealership to advise. I was not told the truth upon dropping off the truck the master mechanic would look at it and he never checked my vehicle I asked Jonathan the service advisor and he said no. I know it's on record who checked my vehicle it's state law its documented on the repair order.

The dealership was wonderful, specifically, Gigi. - Frank

The dealership was wonderful, specifically, Gigi. She took meticulous notes of symptoms I described and assured me tha the best tech (Mike) would be able to suceessfully diagnose the problem(s). Communications was excellent, and she explaned what my Max care extended warranty covered. I came here because another local dealership had such a huge backlog. Glad I came here. I will return, if I need future service. Thank you!

Customer service is awesome! - Jeepgirl

Customer service is awesome!.,,..Service parts staff is always ready to serve you and let you know what work has to be done to your vehicle. I truly appreciate how dedicated they are to serving their customers.

Jose was very helpful super kind and was quick to answer - Lizbeth

Jose was very helpful super kind and was quick to answer any questions we had

Had them check my 2020 Larimie for leak in rear widow. - K Purdom

Had them check my 2020 Larimie for leak in rear widow. There was a recall for the rear break light. I purchased warranties for most everything, but was told it’s not covered and I should pursue it through Dodge. I tried to no avail. I found that Dodge’ trucksare known for this problem. No help. My rear headliner is stained and I’m told if the leak gets down to the electrical system, the truck will short out. I bought this truck with extra warranty and expected service and support. At this point I’m getting neither

Well worth the 45min drive. - Bsl

Well worth the 45min drive. We will be using them again! Staff is very professional and friendly.

Great service very satisfied ! - Danielle Soto

Great service very satisfied ! Nathaniel in service was patient and helped me get the best deal possible to fix my jeep. He was very thoughtful for making sure I had transportation to dealer and from home. Franklin the driver was always on time and had great customer service !!

The staff in the service department really came through - Tim Fowler

The staff in the service department really came through for me. I was travelling through Sacramento when my Ram truck had an issue and even though the service department was extremely busy they fixed it as quickly as they could.

I bought a 2006 Pontiac Solstice at this dealership. I... - qdbtsjmmp

I bought a 2006 Pontiac Solstice at this dealership. I have had problems with the car with noise in the wheels, the cd player stopped working, the cup holder broke, the top was defective. I took the car in for the noise in the wheels three times and I actually got in an accident and GM has decided it was not their fault. I did not hit anything my car just lost control. I took in the car for the top like 3 times also. First they added a pad then they replaced the whole top then the hinges were malfunctioning. Today 2 years after my car 5 months after the accident the top is still leaking when it rains. The pinion is leaking also. I'm like I want a new car! I bought this car here at this dealer! They said we can give you GM's 800 number. I took it to GM. I tried to get a lawyer to fight this for me but since I have to bodily injury they don't see it worth their time. I'm left with GM the dealer and my insurance. I hope people learn from this. DONT BUY GM(AMERICAN) BUY FOREIGN!!!!