380 California Chevrolet Service Centers

So I bought a 2021 Chevy Tahoe as my daughters were - Rjohnso619

So I bought a 2021 Chevy Tahoe as my daughters were furthering their endeavors into sports. I loved the buying experience and the car, however at 68k miles my car started to misfire. Before reading the reviews about the buying experience and the service division i dropped the car off at the dealership. Mrs. Mary was nice, however it’s been several days and I have no idea what’s going on with my car. I’m still in shock my new car is having engine problems so I’ve been researching online only to learn GM has been having problems with the lifters on that particular engine. I spent a significant amount of money on a vehicle I was hoping would be Chevy tough, only to limp in the dealership with engine problems at 68k miles. Seems like a lot of class action lawsuits going on. Im just sick to my stomach awaiting a diagnosis for the car. I have two stars for the buying experience, with a new car being off the road and no results or updates from the service department I fear I may have went to the wrong dealership for the type of customer service I expect from a luxury SUV experience. SMH I will update ob my YouTube and socials once it’s all said and done.

I just wish there was a lower number to grade these... - justcreaping

I just wish there was a lower number to grade these folks. It's been over a year and a half since I took mk my car to them. I won't take it back to them. I took my car in for a check engine light. It took them a week to fix my car. There incompetence amazes me. I had extended warranty and I still had to pay out of pocket. They tried to get over on me a couple of times. When I found out I didn't have to take my car to them, I didn't. They will never get my business again. I don't know about their sales department, but their service department fails in all of the categories above. I had a friend that had to make a phone call to GMAC for these people to unscrew what they did. I'm going to stop now, my blood pressure rises everytime I think about this dealership and what they do to people around here. Numerous complaits have been made to the BBB about them. They have a bad rating with the BBB, also.

The owner has been very professional and taken care of my... - Q4x4

The owner has been very professional and taken care of my truck each time I've brought it in. I find their work to be really great and their prices near impossible to beat. I tend to be a bit picky when it comes to people working on my car and I've been really happy with their service. Definitely will continue using them and am comfortable referring them to someone looking.

Excellent fit and finish - aloeocpm

Great help from the start And really nice finished work cleaned car really well Helped me with parts from China as option I want to see and maybe avoid In this car And I did wow thanks so much