380 California Chevrolet Service Centers

Took my diesel work truck in for egr issues and to have - Andre

Took my diesel work truck in for egr issues and to have them check my motor mounts. They called after a couple weeks and said it was done. But they forgot to check the motor mounts they called me back a few days later and said in need them. Only problem is they did not have them in stock and were not sure when they would be in. Two weeks later they call and said they had no idea when they would come in and could only put after market one in and will not warranty them. I got a week later I got a call they were in and would be done at the end of the week. It was not done. The next week called and spoke two different service advisors and the service manger they all told me they were waiting on parts still then I said they were in and asked them to check then they call back say they are in but not sure when it would be done. Long story short I from start to finish the had it a few days over two months then I get in it and my ac doesn’t work anymore. There tell the an ac line is old and cracked and want to charge me 1000 bucks I look at the line it’s fine. While inspecting I noticed an electrical clip is broken and zip tied together. It’s obvious and it new but the tell me it was like that and I probably put it on there. I’m a smaller construction company and take out stuff to then in hoping for dealer quality work. Since 2015 we have bought four work trucks from them yet they treat us like dummies. This is just a recent experience there. When I bought the truck new it had some recall issues. After the this repair they pulled my truck out and say it done. I walked around the truck and my back truck door and tool box door were smashed in the ran it into something and tried to say I did it. All around nightmare

I just wish there was a lower number to grade these... - justcreaping

I just wish there was a lower number to grade these folks. It's been over a year and a half since I took mk my car to them. I won't take it back to them. I took my car in for a check engine light. It took them a week to fix my car. There incompetence amazes me. I had extended warranty and I still had to pay out of pocket. They tried to get over on me a couple of times. When I found out I didn't have to take my car to them, I didn't. They will never get my business again. I don't know about their sales department, but their service department fails in all of the categories above. I had a friend that had to make a phone call to GMAC for these people to unscrew what they did. I'm going to stop now, my blood pressure rises everytime I think about this dealership and what they do to people around here. Numerous complaits have been made to the BBB about them. They have a bad rating with the BBB, also.

The owner has been very professional and taken care of my... - Q4x4

The owner has been very professional and taken care of my truck each time I've brought it in. I find their work to be really great and their prices near impossible to beat. I tend to be a bit picky when it comes to people working on my car and I've been really happy with their service. Definitely will continue using them and am comfortable referring them to someone looking.

Excellent fit and finish - aloeocpm

Great help from the start And really nice finished work cleaned car really well Helped me with parts from China as option I want to see and maybe avoid In this car And I did wow thanks so much