385 California Chevrolet Service Centers

I rented a car in Palm Springs, drove to Jim Falk Beverly - grishamglobal

I rented a car in Palm Springs, drove to Jim Falk Beverly Hills and bought a 2 year old pre-owned ES 350 with less that 6,000 mile in perfect condition. However, I had to return the rental car back to Palm Springs so I could drive the new car home. Jim Falk's staff were wonderful and facilitated the return of the rental car in L.A. I was able to drive my '"new" pre-owned car back to the desert. That car is now 9 years old and is still in perfect condition. I have it serviced once a year and will purchase another Lexus when needed. Thank you.

Service with Rob today was great! - AnitaHenninger

Service with Rob today was great! Thank you for everything and taking care of my needs. Anita Henninger

Horrible work and customer service. Service was done due... - bari

Horrible work and customer service. Service was done due to negligence on Lexus during a routine service. Scratches and dents on car. They sent the car to get repainted in that area. Now the paint is coming off and corroded and they won't take responsibility or fix their error. Absolutely unacceptable! This is not up to par with the Lexus brand or quality. Take your business elsewhere.

Excellent service consultation - Betts

She was friendly and explained our options and the parts we needed we're in stock and under warranty all we paid was for a cable which wasn't covered but received a new battery still under warranty very satisfied with our service thank you very much

Never trust a Chevy dealer is a long heard piece of - scottbmw

Never trust a Chevy dealer is a long heard piece of advice and I agree. I reached out electronically through the website. Got a text back from the guy who took the truck in. I called him and it seemed like I was one of the first to see the ad and there was no rush. Got a text from another guy the next day Friday 1/27th named, Michael, the Internet guy and he asked when did I come see it, I said Monday, he said great. I texted him Monday morning to remind him I was going to come to see it. He texted when, after lunch, he texted thank you. I texted him after lunch and told him I was on my way, he called while I was en route and said it was off being painted it would be back hopefully at the end of the week, maybe Friday but he doubted it would be ready as they were so busy at the paint shop. I was busy then I reached out today and told it was on hold for someone, I figured that was me. Another text saying it’s been sold. Later I was texted they can only hold it for someone en route, I was… on Monday. I had the feeling they were holding it for me, they never gave me the impression there was other demand, someone could have called or taken a refundable deposit. I do not recommend this dealership, typical dealership games.

We purchased our Mercedes’ at this dealer 2 years ago. - gyoung

We purchased our Mercedes’ at this dealer 2 years ago. Always return for service when needed. Dealer has been great to work with. Service advisor always communicated quickly to our questions and when service would be completed. Highly recommend service and sales staff.

Wonderful group of people…staff is great. - lorimurphy52

Wonderful group of people…staff is great. Polite and friendly as always! Tom is great

Shane in parts went above and beyond helping to get a - rw0965

Shane in parts went above and beyond helping to get a part out for me in AZ. He worked with me on how to get it out here and really took a customer first approach to the service that was way above standard customer care. Thank you Shane!