4,436 California Chevrolet/1000 Service Centers

Freddy was extremely rude and unreliable. I requested... - alcrooner

Freddy was extremely rude and unreliable. I requested forms for DMV green decal and submitted to him exactly what the DMV requested. He lost the form and my phone number and proceeded to have attitude behind it.

Jason Resh lied to me when I bought my 21 Ford ecosports. - melissaMasseyMoulton

Jason Resh lied to me when I bought my 21 Ford ecosports. He assured me of any problems arose that I would be taken care of . Instead,it was the opposite. Waited a month for service department to look at my car . They kept it overnight and the next day they told us they didn't believe they could look at it again to diagnose the transmission problem in the near future. I left it there for a week before I got tired of walking everywhere and went and got my vechile back . I believed Jason when he said if any issues occured that I would be taken care of and a loaner would be provided so I wouldn't be stuck without a car . I was the fool. I got no help or politeness at all . The service department didn't even inform me on the progress of any they were making . I guess because they didn't really even look at it. I will never trust a car salesman or dealership again even if they were a friends extended family. I should have known better but I trusted in this dealerships good reputation. I was wrong and lied too. I hope no one experiences anything like I have . 35,000 and a transmission that is slipping. I made all my oil changes and did all the upkeep except my windshield still needs replaced after a rock hit it from road construction and caused a major crack . I am still in the process of getting that repaired . This car lot gets great reviews so I am the only one who is being screwed over by them but I am and I was .