290 California Cadillac Service Centers

Always Excellent Service - Rock

I brought my car in for service - primarily to have a new set of tires put on. There were a couple of other issues I had questions about. My normal service adviser is J. J. Van Dongen, He and St. Claire Cadillac have always provided excellent service. They have been my dealership since 2011. Their advice and service has been super. I highly recommend them.

I can’t tell you enough about how wonderful the staff at - pebblesjoon

I can’t tell you enough about how wonderful the staff at Tustin Cadillac is. The main guy who makes us choose Cadillac service department over other mechanic shops in RUBEN! He is courteous, accommodating, professional and polite. I always had a great experience bringing in our cars. To be honest, the prompt and convenient services at Tustin Cadillac are one of the reason we are on our 3 cadillac! 😊 My car was picked up and dropped off from/to my house for an oil change and maintenance. Can’t ask for a better service.

Bad service - Mannyxx

I came today to get an oil change 02/02/2019 I’ve been coming g here for years. Since I bought my hummer here. They had the best customer service but today my husband forgot his oil change coupon And the wife could not find a current one to send to me. They did not honor the one I had. And not only that the service man Felipe cornejo 8345 was the rudest nastiest person ever Thinking in not coming for anymore service here Thanks Manuel

This is the worst service I have received in my 45 years - Apple Valley All Star

This is the worst service I have received in my 45 years of purchasing Cadillacs and having them serviced at a Cadillac dealership. Regardless of how one tries to speak with Supervisors and managers, they do not respond. The service writer who assisted me doesn't even know well known parts of the 2020 xt5 I took in for service. I had to physically show him what pipe lights on the doors and console were. MICHELIN TIRE WARRANTY Department told me Don, the assistant service manager never called them as agreed, after the warranty check. I had been in many times regarding loss of psi in all 4 tires as my monthly onstar emails show. DON SAID,"WE HAVE NO RECORD OF THAT." (REGARDING HAVING BEEN IN SO MANY TIMES FOR THE SAME PROBLEM) They have refused to put my customer comments on the service paperwork,as the former dealership service department always did. They have no loaner cars any longer for vehicles taking more than a day to repair, which is on my sales contract and warranty. It is shameful that this Chevrolet dealer is also called a Cadillac dealer.

Prior from today I've experienced several leaks with my - pillarswilliam52

Prior from today I've experienced several leaks with my car. David and Jack in the service department handle my problem with great communication and excellent service. I am really happy and thankful for Michael Stead Cadillac in walnut creek.

fantastic!! - janet woodward

everyone was so attentive and pleasant I want to work there!! I will continue to deal with WHEELER FOR ALL MY AUTO NEEDS, GREAT PLACE GREAT STAFF

Freddy was extremely rude and unreliable. I requested... - alcrooner

Freddy was extremely rude and unreliable. I requested forms for DMV green decal and submitted to him exactly what the DMV requested. He lost the form and my phone number and proceeded to have attitude behind it.