4,436 California CODA Service Centers

Just tried to call and ask a quick question about an oil - Marina John

Just tried to call and ask a quick question about an oil change. After 3 different voicemail prompts and transfers, I still couldn’t reach a human being. This let me know loud and clear this dealership doesn’t care about customers.

Sun roof would not close after being open - POTTER1

I drove into the Valencia Acura Service department without an appointment to ask for an estimate to repair whatever was wrong with my sun roof on my 2005 RL causing it to be stuck in the open position. The service guy asked if I had a few minutes and I said sure. He came back with a handheld computer gizmo, which he plugged in under my dash, then he did a quick diagnostic test, clicked a couple buttons, and unplugged the device saying "give it a try" - it worked !! Yay !! I asked how much did I owe him and he said "no charge, come back again." That was the best service experience ever!! Highly recommended!!!

They have failed us so many times. - Dadspoker

They have failed us so many times. We have purchased three cars from them and the service department experience is the worst. I dread taking my car in for service. The clearly don't care about your your time or what time they give you. They are careless. They took our money and never completed the part and service we paid for. They have not contacted us to complete the order. This is the worst dealership I have ever used. There management still have not contacted about how they can complete our order that we is paid.

I went in today to receive help with getting my system - haileynbrown99

I went in today to receive help with getting my system reset. Cassidy was very friendly and helped me get out of there quickly!

Dealership is excellent. - william_sutliffe

Dealership is excellent. Service department is thorough and courteous. Workmanship is top notch. Service writer Ruben is outstanding!