4,436 California CODA Service Centers

Recall Service - MORRISBETTA3

There was a recall on a part for my truck, I called up for an appointment and they gave me one of my choice and time. I took my truck in and they took care of the job on time and most importantly professional.

Always awesome service - sherennal

They always go above and beyond to assist me! Thank u and Kudos to Nick & Leslie! Nick as my advisor & Leslie upon checking out :) I could not afford the actual repair at this time but Leslie was very helpful in advising me!

Great Experience - Jordy827

I want to thank the Vallejo Kia service center team, my experience there was great. Everyone was very friendly and my oil change and tire rotation didn’t take them long at all. I really appreciate the car wash as well and I will definitely be only returning to the Vallejo Kia anytime I need anything done. Thank you guys again

I attempted to order a piece of door trim for a ford - retiredlobato

I attempted to order a piece of door trim for a ford explorer. The person working in the parts department said they would not order a part without taking a card number first, i gave them the card number they said alright and then hung up. I called back immediately because they didn't tell me the price or confirm if i was ok with them charging my card. Upon calling back he says he would cancel the order but refused to give me a parts number. I said its fine, got the parts number from ford in fresno and ordered my own trim for about 100 bucks since ford wanted 335 for it. I come in for service, ask when they will refund me, they say usually 7-10 business days. Ok fine, 10 days passes, no refund, I bring it up again they tell me to call my bank. I challenge it and the general manager is lying about the authorization they got to charge for the piece of trim. I am glad i documented what had actually happened on facebook because he was saying that the person who authorized the charge was known to me. They were not and they did not let me know the cost either. The general manager laughed and enjoyed that a disabled veteran and purple heart recipient was being ripped off by his less than honorable actions. Truly disgusting business practices over there. Stay far away. Not only was i not ever told that the piece of trim could not be returned i ordered a piece of door trim the same day they supposedly canceled the order. So now im not just out money for ordering the piece but also money because they never refunded me for the piece they failed to cancel. 700 dollars to fix a piece of door trim for a keypad pillar and it had to be repaired by me. Below is evidence of everything which is dated for proof as well as his response lying to the bank and the better business bureau to keep the money.

Timely and precise service with a good explanation of - tls11k

Timely and precise service with a good explanation of what is need ed. Great job

The attention in the dealership is so good, kind, and - Britney Rosales

The attention in the dealership is so good, kind, and profesional. Sara took care of me very well. From the moment you arrive they attend you quickly, they give you help for anything you need.

Failed to fix my transmission problem within my warranty - dlparr

Failed to fix my transmission problem within my warranty period even though you knew there was a problem

Brought my car in for service in Octobrt 2023 and they - falcon65ford

Brought my car in for service in Octobrt 2023 and they still have it. That is over 3 months Today is February 17 2024.

In mid February this year, my 2018 Dodge Ram truck - dhornsby59

In mid February this year, my 2018 Dodge Ram truck suddenly lost oil pressure and died. After having towed to a local repair shop Ranxho Auto Care in Jamul , I was informed my engine was seized. Long story short, I had it towed to Mossey Dodge in Chula Vista, on a Friday. Had the diagnostic work complete by Tuesday and given the great news I would get a brand new engine under the manufacturers warranty!. They ordered my new engine, which took longer to receive than their installation of it took, yet from day of towing it there to the day I drove it out of there was only 30 days!! Henry was my service advisor, he gave me his cell phone to contact him directly with any questions I may have. Every time I text him he answered right away and if needed to find something out told me so and then got back to me with the answer. I could not be happier with the service received there and highly recommend giving Mossey Dodge in Chula Vista a try!! New facility, clean, organized and great customer service in their service department. Side note, I didn’t even buy my truck from them and yet they took on my engine replacement.

Blake Hudson is the best. - Issybee_6

Blake Hudson is the best.Service Tech!!! Helpful, friendly, knowledgeable and goes above and beyond, to give the best service. Highly recommend him for the Service Department.

Large dealer, and clearly have a big chunk of southern - greenmountain_FX

Large dealer, and clearly have a big chunk of southern San Diego. I wanted to drop a huge kudos to service advisor R. Galbreath for coming through to help with an issue that wasn't their fault. Courteous and went the extra mile to get us sorted

Great service department! - Lovemynissan

Great service department! the whole team was helpful and knowledgeable! Thank you again I will definitely be back.

Service department charges extremely unreasonable rates. - gbuhler

Service department charges extremely unreasonable rates. They wanted $940 to replace an accessory belt and tensioner. This is less than a 1 hour job utilizing less than $100 in parts. Also - they weren’t even planning on replacing the idler pulley, which is always considered part of the job. Just poor service overall. I opted to do the work myself; and I can take my family to Disneyland with the savings.

Short story: I would avoid this dealership and go - konnerchristie5

Short story: I would avoid this dealership and go somewhere else. You will be pissing away money here. They're dishonest and will get you to pay for services you don't truly need. Then they will drop communication with you once you've been taken advantage of. Long story of my experience: We originally came into the dealership to do an oil change. We asked if the dealership could check the brakes because we had them serviced at an independent mechanic (front brakes around September 2023 and rear brakes around November 2023); and they've been pretty squeaky. Although this is normal, we wanted a second opinion. We received a call from a service rep (I will refer to him as Guy). He explained the mechanic did a simple 'pad slap' and they should have also resurfaced the rotors; Now our pads are wearing down unevenly. His language was quite serious, leading us to believe our car needed this service immediately or further damage would be caused to our car. Although we asked how long our pads could expect to last since they are almost brand new, Guy could not give an estimate and refrained from providing any other guidance other than the best path forward is to have the rotors resurfaced and get new pads. During this conversation, Guy stated Nissan could keep our old pads as evidence of poor workmanship to try and get a refund at our previous mechanic for 'doing a poor job' ... to which agreed would be a great idea. Upon arriving at the dealership, Guy explained the Nissan mechanics threw away the previous brake pads. I asked how this could be possible when we clearly discussed keeping them; he did not know. So now we have no evidence as to the status as our pads. HERE IS THE HUGE SURPRISE: Guy's suggestion was that Nissan could provide some other old random brake pads as evidence (implying that we should provide false evidence and lie to the previous mechanic). So not only did this dealership take advantage of us, they rid the proof, wanted us to lie and rip off another mechanic From here, I expressed my complaint to Guy. After seeking advice from friends and professionals the night after our conversation, I learned that our pads should have been in near mint condition as we drove less than 5k miles since getting them serviced in 2023. There's no reason a professional dealership shouldn't have explained that our pads had a long useful life left. Pads should last anywhere from 70k miles to a very conservative 20k (for a poor, brake-heavy driver) I believed we were taken advantage of to pay $1,400 for a service we did not need whatsoever. Lastly, I asked to speak with a manager, he was 'busy in a meeting'. Then I called him twice and sent 2 emails to file a formal complaint. The manager never responded. Life Lessons Learned: 1) Brake pads can last anywhere from 30k to 70k miles depending on the driver. Don't let any mechanic scam you into getting new pads when yours should have a long useful life. 2) Don't let the dealership may you believe you always need a rotor resurfacing. It's recommended every time by the dealership, but it's more subjective than originally let on. 3) This dealership, maybe Nissan in general, can be dishonest. Do your research beforehand and find a good mechanic ahead of time.

Great - Arleth Guerrero

Thank you Henry samaniego for the great service, lo mejor de todo, es que es bilingual y te explica muy bien si tu carro necesita algun servicio extra.

Great customer service by Carlos Lona service advisor. - Bm335

Great customer service by Carlos Lona service advisor. Honest and knowledgeable. He answered all my questions on my warranty. I liked brand new showroom.