105 California Nissan Dealers

I had a wonderful experience purchasing a new vehicle. - maciasjesse375

I had a wonderful experience purchasing a new vehicle. The process was stress free and pleasant. Neil Martinez was very thorough and knowledgeable. You brace yourself going into a car dealership. Prepare mentally for oncoming " pushy salesman." And then... they don't come. Instead, you get friendly people who don't try to "push" anything on you he was helpful. He listened. He was very accommodating. That was my experience with Neil Martinez. Smooth transaction and very helpful made my first car buying experience easy. Neil Martinez gave me he's full attention to all my car needs. thanks again for the great help! JESSE

I just wanted to take a minute to rate my recent - Janelle

I just wanted to take a minute to rate my recent experience at West Covina Nissan! Margarito was a great salesman! Helped me with all my questions and concerns, and was very patient, clear and upfront. I am very happy with my purchase!

Salesperson: Parker Manager on Duty: Hector I had a - Kevin

Salesperson: Parker Manager on Duty: Hector I had a very positive experience with Nissan SJC. Initially, I inquired on a used vehicle - and upon calling the dealership I was annoyed when they mentioned about the addendums. Considering it was a cheap vehicle (advertised for $12.5k), I didn't think I'd be getting a good deal. About a week has passed, and Parker followed up again. I recapped our conversation from the week prior - and advised I'm seriously interested and will purchase the vehicle if he can provide me some true numbers. I then spoke with Hector, and we came to a deal prior to me visiting the dealership. I've purchased over 40 vehicles in my lifetime (check out some of my other reviews). Regarding my purchasing experience with Parker & Hector, I would hands down purchase from this dealership again. Prior to this, I've established a relationship with my Ford dealership for the past few years (purchased/leased 7 Fords in 6 years), but since the pandemic they've become greedy - and no longer care for loyal customers. Growing up, my parents had Nissans & Infiniti (280Z/280ZX/300ZX Z31 & Z32/Murano/Juke/Rogue/FX35) - so I'm familiar with the brand and with the way new car prices are going, I wouldn't mind considering another Nissan for my family's next vehicle.

Came in for some service on my maxima and left in a new - DavidBeckham

Came in for some service on my maxima and left in a new Rogue . All thanks to Leo F. very knowledgeable and made the whole process seamless and easy. Thanks to Jeff and Sunny for getting me approved and a great deal

Worst dealership I've ever dealt with. - ladybug9922

Worst dealership I've ever dealt with. It took forever to make the purchase and their after sales customer service is terrible. They were very little help when an issue came up with the truck the very next day. And it is almost impossible to get the manager on the phone. Also his voicemail is full so you can't leave a message. I emailed, but never heard back.

2019 Leaf Lease - Low Leaf

Staff was great, providing numbers and correspondence via email so that my time in the dealership finalizing the deal was kept to a minimum. They worked with me to close out my previous lease and modify the terms of the new lease to accommodate my needs. Was a relief to be able to work with a local dealer and get the deal I wanted

I have a complaint about service and demand a refund for - hishomeimprovementse

I have a complaint about service and demand a refund for work not performed. To date there has been no response. No more complaint.

I had an amazing experience at the Antelope Valley Nissan - allybanaly!

I had an amazing experience at the Antelope Valley Nissan Service Department! The service was fast, the team was professional, and their customer service was excellent. They took great care of my car and made the whole process smooth and stress-free. Honestly, the quality of the work was so good that I don’t mind paying the price — it’s worth it when the job is done right. Highly recommend them if you want top-notch service you can trust!

Recibí un muy buen servicio de parte del área del taller, - Herbert Villanueva

Recibí un muy buen servicio de parte del área del taller, el personal fue responsable y me mantuvieron al tanto de todo el proceso. Gracias a Miguel Conrique por su atención y buen desempeño.

Excellent experience! - Jax2017

Excellent service from Brian h and financial team ! Best car buying experience ever, will keep coming back! Excellent price and customer service! Wonderful razzari family to do business with !

Short story: I would avoid this dealership and go - konnerchristie5

Short story: I would avoid this dealership and go somewhere else. You will be pissing away money here. They're dishonest and will get you to pay for services you don't truly need. Then they will drop communication with you once you've been taken advantage of. Long story of my experience: We originally came into the dealership to do an oil change. We asked if the dealership could check the brakes because we had them serviced at an independent mechanic (front brakes around September 2023 and rear brakes around November 2023); and they've been pretty squeaky. Although this is normal, we wanted a second opinion. We received a call from a service rep (I will refer to him as Guy). He explained the mechanic did a simple 'pad slap' and they should have also resurfaced the rotors; Now our pads are wearing down unevenly. His language was quite serious, leading us to believe our car needed this service immediately or further damage would be caused to our car. Although we asked how long our pads could expect to last since they are almost brand new, Guy could not give an estimate and refrained from providing any other guidance other than the best path forward is to have the rotors resurfaced and get new pads. During this conversation, Guy stated Nissan could keep our old pads as evidence of poor workmanship to try and get a refund at our previous mechanic for 'doing a poor job' ... to which agreed would be a great idea. Upon arriving at the dealership, Guy explained the Nissan mechanics threw away the previous brake pads. I asked how this could be possible when we clearly discussed keeping them; he did not know. So now we have no evidence as to the status as our pads. HERE IS THE HUGE SURPRISE: Guy's suggestion was that Nissan could provide some other old random brake pads as evidence (implying that we should provide false evidence and lie to the previous mechanic). So not only did this dealership take advantage of us, they rid the proof, wanted us to lie and rip off another mechanic From here, I expressed my complaint to Guy. After seeking advice from friends and professionals the night after our conversation, I learned that our pads should have been in near mint condition as we drove less than 5k miles since getting them serviced in 2023. There's no reason a professional dealership shouldn't have explained that our pads had a long useful life left. Pads should last anywhere from 70k miles to a very conservative 20k (for a poor, brake-heavy driver) I believed we were taken advantage of to pay $1,400 for a service we did not need whatsoever. Lastly, I asked to speak with a manager, he was 'busy in a meeting'. Then I called him twice and sent 2 emails to file a formal complaint. The manager never responded. Life Lessons Learned: 1) Brake pads can last anywhere from 30k to 70k miles depending on the driver. Don't let any mechanic scam you into getting new pads when yours should have a long useful life. 2) Don't let the dealership may you believe you always need a rotor resurfacing. It's recommended every time by the dealership, but it's more subjective than originally let on. 3) This dealership, maybe Nissan in general, can be dishonest. Do your research beforehand and find a good mechanic ahead of time.

Santa Barbara Nissan has Great attention to detail. - gcamacho

Santa Barbara Nissan has Great attention to detail. Emily was great all the way through the process. White glove delivery of the van. Easy to deal with. We are very please with the process and help provided.

I have sent four emails and have not received any - Hd jeep

I have sent four emails and have not received any response, very poor experience so far

Manager dont give a xxxx at all about ur worries - Unhappy customer

Never will recommends the dealer ship to no one. With my experience its horrible. I thought i will be at ease knowing i got my car at the lang nissans dealership but im wrong.. im not comfortable with my car. My car feels like it woll break down anytime. To top it off. I owed a lot of money for a car that i don't feel safe

I am expressing my thoughts and opinions on my recent - Robert Green

I am expressing my thoughts and opinions on my recent purchase of a 2023 Nissan Pathfinder SL from your dealership. I am pretty pleased with my purchase and the entire purchasing procedure. The personnel at the dealership was kind and knowledgeable from the minute I arrived, making the transaction simple and stress-free. They spent the time necessary to answer my questions and give me all the information I required to make an informed decision.

when in several years back to ask Uber a question but... - mary

when in several years back to ask Uber a question but they were already gone and a Salesman managed to sell me a car within 2 hours but failed to offer gap insurance and when the car was totaled I was stuck with a balance of $3,000 which I refuse to pay and now I can't get an apartment

awesome everyone was very helpful and kingd - Rstith

T . We found the perfect one. . We would recommend this dealer to everyone. Made our experience a very enjoyable one. Thank you shingle springs Stiths

Great - Arleth Guerrero

Thank you Henry samaniego for the great service, lo mejor de todo, es que es bilingual y te explica muy bien si tu carro necesita algun servicio extra.

Quick and painless. - ljolsen66

Quick and painless. Most beautiful car buying experience EVER!!! Amber, Edwin, and the staff were truly a pleasure to work with

Sincerely sad and at a loss. I would like to begin by... - gracega84

Sincerely sad and at a loss. I would like to begin by stating I have paperwork and sincerely hope to get help from someone. I am a sinigle mother who works in the social sector. I don't think I will every purchase a nissan again. I own a 2006 Nissan Sentra that I bought brand new and after hitting the mileage at which nissan will no longer take responsibility for its faulty cvt transmission it failed and I was stuck all 4 times my car had to get towed while i was with a client and had to get helped by my partner or a tow truck. I had to pay for new authentic nissan parts and the transmission was programmed at this dealership. My car "passed" and after a 1 week my car once again had to get towed. The embarassment the loss of wages and money spent on repairs tow etc. well ontop of that only then did I find out that not only had the transmission been assigned onto a different car with a different VIN number. I then found out that the reason I saw sticker residue with pricing and etc. and no one had told me why, the reason was because my rear drivers side window had to be replaced after being damaged! Regardless while I hope and believe this is all being sorted out by (invisible people) at Nissan I have spent weeks without a car for work, groceries, my children and etc. Not only am I hurt however wondering where the transparency is and I simply would like my car fixed and a sincere apology because I really am a real customer with a real problem with my car still sitting in a Nissan shop without getting the repairs and whatever else must be fixed done….i ask that someone please reach out to me I am not rude I simply want help. Please someone reach out and contact me as soon as you can.

Absolutely worst dealer! - baohuachen

Absolutely worst dealer! I just got out this Nissan dealer, I was so so disappointed. I don't want to give even one star rating (the minimum I can pick), if I have a choice, I want to give negative star. I leased a Nissan leaf and the lease will end soon, I decided to purchase it, I went to this Stevens Creek Nissan dealer to complete the transaction. I went there 3 times, talked to multiple people there, spent multiple hours and wait and wait...and full of lies... the third time today, they promised me to finish up everything quickly, but ends up asked me to sign a paper of "Nissan NMAC END OF LEASE CONTRACTUAL OPTION", however, on the save paper, they refused to give their (dealer's) signature. At the end, I got a copy with my signature there ONLY. Now, more funny things happened, they "suggest" me to go to a credit union to purchase my leased car, and asked me to leave their office otherwise they will call police!!! How can such a dealer exists in this world! this store should be closed! 2022/11/21: I have some update, which makes me fell even worse. Today I decided to call Nissan Finance, I received a letter from them reminding me the lease is going to expire soon. Since I will write a check to purchase the leased car, the process is extremely simply. I just need to mail them a form stating the odometer together with a check (just the amount already stated in lease contract, no any additional fee), that's it. So Stevens Creek Nissan made me going back and forth 3 times and spent hours waiting and talking, I guess they just want to make me pay this and that extra fee...at the end they gave up and "suggested" me to go somewhere else. At this point, they still decided to point me to the wrong way, they suggested me to go with a credit union rather contacting Nissan finance.

I have been a customer with Tracy Nissan for 7 years now.... - jrsalazar

I have been a customer with Tracy Nissan for 7 years now. Service advisor was helpful and kept me updated on the repairs. Thanks Alonzo!!

Disgusted ,was not notified of business closing, and that - alicecga1959

Disgusted ,was not notified of business closing, and that I would've to pay for supposed free service.

Came in about 3 weeks to have my oil and battery changed. - KyleC.

Came in about 3 weeks to have my oil and battery changed. After 1 hour+, they said everything is all good and charged me. Today, my car battery died and I find out that they did not replace the battery and kept the old one in. I had to move my car and jump it then drive all the way back. They said that they had a "random" battery sitting that they were confused about and decided it was best to wait until someone showed up to pick it up. I don't understand why the could have called me to let me know or investigate to find out that they did not change the car battery. They also did not offer any discount for this inconvenience. I will never come back here again. You pay for a service for them not to perform it and act all fraudulent.

Best customer service in town. - freddy ruiz

Best customer service in town. Always get my Nissan parts here. Jon is the man

Lease - shorty555

They helped me find a great car that fit my budget! Plus they were friendly and professional. I highly recommend anyone buy there next car from the folks at McCrea!

Highly sophisticated and enriching buying experience! - A Parikh

Jon Golding is a most genuine and professional sales consultant, and gave us a highly sophisticated and enriching buying experience! Many thanks to Del Grande Dealer Group for their amazing service all the way from the buying phase to post purchase support. Special gratitude to Jonathan Golding for prompt responses and timely feedback on our vehicle related questions. As a customer who is investing in an expensive purchase and as important as a car, we rely to some extent on our sales associates to provide accurate information on complex technical aspects of vehicle quality. Jonathan Golding and DGDG deliver top returns for our faith invested in them during customer buying process. They certainly do not push to market vehicles (which is rare to get), but rather are highly adept in providing correct guidance and options that suit and prioritize on customer's specific needs and wishes. This results in not only obtaining a vehicle that is more than worth the monetary investment but also that fulfills desired qualities, traits, type and features of the vehicle that you were looking for. It is not doubt that only an intelligent, considerate, attentive, knowledgeable sales consultant such as Jon Golding is able to ensure that the customer curiosity and queries about their vehicle requirements are well-understood, addressed and met! Certainly make a trip to DGDG and deal with Jon Golding if you are in market for buying a car.

This is my second time purchasing a vehicle from this - Jmfairfield801

This is my second time purchasing a vehicle from this dealership. It was as pleasant an experience as one can have we preparing to spend a lot of money in troubling times. Danielle and Brittani were a pleasure to work with.

Never ever go to Nissan of Long Beach they are thieves - Mzbella

If you guys don’t make this right and give me the car I want in exchange for my car then maybe this can work if not I’m taking you to court . I am paying on a car I do not Have in my possession now it is in your possession and now you’re trying to take my car the one I paid for cash I have the pink slip to what’s wrong with you people all I wanted was a car that was it equal value to my car not even that just a car with more features than what you gave me Now you’re trying to take my car so I have no car at all be prepared to go to court and that she want to try to work something out you are the worst dealership I’ve ever been to and I cannot believe that car I didn’t even buy from you guys my Z I bought from a different dealership I didn’t even buy it from your dealership so what gives you the right to take my car for me let’s get this straightened out guys

Purchased a Used truck from this dealership few weeks... - George H

Purchased a Used truck from this dealership few weeks ago, the truck needed some work to be done. Manuel was very helpful and kind in getting all the repairs and scheduling the service. Including loaning us a vehicle until the work is completed. He is Very out going and very easy to deal with!He is an asset to this company! Thank you for all your help. -George However I have returned the Ford F-150 3 times and will be returning it again The same problem Rear window is leaking I was told that it was repaired and the work was checked I was assured that there were no leaks