Absolutely worst dealer! - baohuachen
Absolutely worst dealer!
I just got out this Nissan dealer, I was so so disappointed. I don't want to give even one star rating (the minimum I can pick), if I have a choice, I want to give negative star.
I leased a Nissan leaf and the lease will end soon, I decided to purchase it, I went to this Stevens Creek Nissan dealer to complete the transaction. I went there 3 times, talked to multiple people there, spent multiple hours and wait and wait...and full of lies...
the third time today, they promised me to finish up everything quickly, but ends up asked me to sign a paper of "Nissan NMAC END OF LEASE CONTRACTUAL OPTION", however, on the save paper, they refused to give their (dealer's) signature. At the end, I got a copy with my signature there ONLY. Now, more funny things happened, they "suggest" me to go to a credit union to purchase my leased car, and asked me to leave their office otherwise they will call police!!!
How can such a dealer exists in this world! this store should be closed!
2022/11/21:
I have some update, which makes me fell even worse.
Today I decided to call Nissan Finance, I received a letter from them reminding me the lease is going to expire soon. Since I will write a check to purchase the leased car, the process is extremely simply. I just need to mail them a form stating the odometer together with a check (just the amount already stated in lease contract, no any additional fee), that's it.
So Stevens Creek Nissan made me going back and forth 3 times and spent hours waiting and talking, I guess they just want to make me pay this and that extra fee...at the end they gave up and "suggested" me to go somewhere else. At this point, they still decided to point me to the wrong way, they suggested me to go with a credit union rather contacting Nissan finance.
Read More