Best car buying experience of my life, and I don't say - Robert Smith
Best car buying experience of my life, and I don't say that lightly. I'm a retired Navy Senior Chief. I've navigated bureaucracies, managed high-stakes logistics, and dealt with people under pressure for over 20 years. I know the difference between someone doing their job and someone who genuinely takes pride in what they do. Enrique Rodeles at Mossy Nissan National City is the latter.
I came in with one ask — a 2026 Nissan Sentra SV, a clean OTD number, no dealer add-ons, and no games. I was buying through Navy Federal Credit Union's TrueCar program with a buyer's check. I'd already done my homework, compared inventory across multiple Mossy lots, and was also looking at a Honda Civic at a competing dealer. Enrique didn't flinch. No pressure. No daily callback harassment. No bait-and-switch. He simply went to work.
He beat my price expectations, confirmed zero mandatory add-ons in writing, locked in the VIN, and had everything ready before I even walked back through the door. The finance team followed his lead professional, straightforward, no arm-twisting on warranties or extras
Here's what got me most: Navy Federal hadn't even issued the check yet, and Mossy handed me the keys anyway. That's not just good customer service that's trust. Real trust. The kind you don't see often, especially at a dealership.
If you're buying a Nissan in San Diego, go see Enrique Rodeles at Mossy Nissan National City. Period. You won't regret it."
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