26 California MINI Dealers

I can’t imagine a better customer experience than what we - Chris Clauson

I can’t imagine a better customer experience than what we had with Fatima Fonseca. She was the overwhelming factor in our decision to buy from Niello BMW. The car is also amazing.

Excellent service! - rebeccabog

Excellent service! Everyone was kind, and tried their best to make me happy. And I am very happy¡

Customer service good. - RJay

Customer service good. Ready to deal. Open all days of the week. Flat screen TV in waiting room.

This was exactly how car buying should be. - kpoc26

This was exactly how car buying should be. Have been in contact with Morgan and Samantha looking for a Countryman SE for over a year. When the right one came available, they reached out. We did a great deal via text. There was never any pressure or surprises. Came in, signed papers, returned my existing lease, get setup on new car...easy-peazy and actually enjoyable. Well worth the long drive.

They really took great care of my Mini. - sberkowitz

They really took great care of my Mini. Albert explained it all to me and helped me understand the bill, while Mario explained what work had been performed in a video

Cristian takes pride and skill in following each step, - Pj

Cristian takes pride and skill in following each step, from my phone call of inquiry to the completion not just out-the-door, but into the blue tooth operation reconnected inside the car. It’s a big spotlight these days on an employee, who has great communications skills, provides the education I seek, and gears the necessities onto what I and my car individually need each time. His excellence is not a one-time shot. It’s who he is. Integrity is a big added value he naturally brings. In today’s focus on the masses, not individualization, this is an employee, who deserves credit and reward. Thanks for hiring him in the first place!

Overall experience was good, why not the five stars? - rfpm.ensenada

Overall experience was good, why not the five stars? There was lack of clarity and errors during the paperwork that created additional issues we had to address.

Mini of Marin service department is EXCELLENT! - renniedenise

Mini of Marin service department is EXCELLENT! They always explain everything in thorough detail of the work they have done. Awesome Customer Service!

I am pleasantly surprised at how simple and efficient the - Cbwell20

I am pleasantly surprised at how simple and efficient the process has been for me to purchase a car from CarMax. Also the service department is so easy to navigate. Talking to a “real” person is so refreshing!

Everyone was very pleasant and quick to help. - Arroyokaren1

Everyone was very pleasant and quick to help. My car was ready the same day and it was washed.

Great customer service and very professional. - Mnavidi

Great customer service and very professional. Fund and friendly environment . Highly recommended. Thank you carmax

Great and pleasant dealership, everything was handled - Karla Martínez

Great and pleasant dealership, everything was handled with great care, and the employees were very helpful.

I worked with Francis Dejesus and he was excellent as far... - chariano0000

I worked with Francis Dejesus and he was excellent as far as customer service. He kept in regular communication, kept the costs down and provided quality service.

It has been over two months since I purchased, this - Jason

It has been over two months since I purchased, this dealership still not finished dmv paperwork which causes no license plate issued. They didn’t provide any signed paper at the time, has to ask several times, no one ever responds to your email. The worst dealership!

Collin was extremely helpful and knowledgeable about - Rich K

Collin was extremely helpful and knowledgeable about Minis and spent alot of time with me showing me all the different options and details of the car. Would definitely recommend working with Collin if you’re interested in a Mini.

It is the BEST service center we have ever been in our... - Ful H

It is the BEST service center we have ever been in our lives!!! In terms of staff knowledge and courteousness-topnotch. Will and Jeff went above and beyond to help us with our Mini Cooper brake pads. to make things more impressive, they CLEANED the car after the service. They notified us on time and did the best they could to help us with our concerns. If only Mini has a SUV, I would give up my Ford Explorer ST so I could avoid dealing with other service centers. HIGHLY RECCOMENDED!!!

I came in looking for a very specific mini cooper and was - Kayla

I came in looking for a very specific mini cooper and was helped promptly by Neil. I remain impressed with his level of professionalism. I had been looking at multiple dealer inventories online and speaking with different salespeople but Neil is by far the most personable, prompt and efficient. He was the absolute best through every step of the way. I highly recommend him if you're looking for a smooth honest experience. People don't tend to realize this, but typically whoever sold you the car will be your go to through-out your lease as maintenance , loaners etc come up. He is the guy you want! Trust me

Excellent car buying Experience - benz350

Alex was great !!! No pressure to buy. Just helpful and a joy to work with!!! Very patient and knowledgeable. Everyone had a smile. Very excellent car buying experience . Thank you very much Alex and the finance team.

I've had my 2018 Mini Cooper less then a year. - Unhappy

I've had my 2018 Mini Cooper less then a year. I've had to have it towed 4 times do to the car shutting down. And this last time it cost me close to $1000. I worry when I drive it if I will make it to where I am going. Never in all my years of driving preowned cars have I had a car with so many issues as I have with this car I less then a year of owning it. I am very unhappy with this entire purchase. My DREAM CAR turned into a NIGHTMARE!!

Best Mini Service Team in Orange County - Mini2015Roadster

I am a fanatic Mini owner. I own number of Mini's from various dealerships almost 17 years ago. I moved to Irvine several years ago. I can not thank enough for all the service Aldo and Irvine Mini Service Team provided for me and my wife. They are courteous and freindly. They communicate promptly and accurately. They always promise out and deliver early. Sometimes repair and maintenance can be pricy with Mini, but they always made up with extra service and companion. I am definitely buying my next Mini or BMW from these guys.

Excellent - Mikersh

I had an excellent experience with our sales representative, Thomas Rosario. He was knowledgeable, experienced, and very helpful when we picked our 2019 Mini Countryman up yesterday at the mini dealership in Camarillo.

The salesman with whom I worked, Sam Markovich, was very - Marika

The salesman with whom I worked, Sam Markovich, was very responsive, efficient, and kind. It was a very good experience all the way around.