Be carful, Rocky Chow seems like a great and amazing - Juannavarrolagos
Be carful, Rocky Chow seems like a great and amazing sales person while you buy, but if you have an issue after you leave, forget about it. Won’t answer your calls, the manager won’t call you. They leave you high and dry once they have completed the transaction. Should have read reviews before I went there.
Purchased my wife a used mini cooler S with only 11,500miles!!! on it in mid December, my wife works from home, basically gets coffee and drops the kids off in the car within a mile of our home. Not even 2 months later, the brake service light is on. They sold me a car that needs brakes not even 500 miles later. I’ve had cars that I’ve driven 50k miles and didn’t need brakes.
They will just ignore you, it was a poor and dishonest thing to do when selling a car. Very shady dealership once you read all the reviews.
Update. As you can see below, the “owner” commented with a phone number to resolve the problem. It was the number to the dealership and I called and once again. They never called me back. They are just trying to show face and do nothing about it.
UPDATE #2
after contacting them and waiting 2 weeks for a response to post and now almost a month later I hear from them.
They would like to offer me a oil change for a 500 brake job that should have been done. I was told that it was right at safely limits. So instead of replacing the brakes because they were at limits, have the brand new customer of the car pay 500 for a brake job at mini. Shows you what kind of dealership they are. Roll the dice if you must with them.
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