39 California INFINITI Dealers

Was very helpful and fully explained all the work that - tammygamblin

Was very helpful and fully explained all the work that needed to be done. Providing a loaner vehicle was the best!

Sean- he is the man! - joanne.sibal

Sean- he is the man! He is very persistent and very helpful. He took care of us from day 1 and never gave up. He made us feel comfortable. So easy and fast buying experience. If any one looking for brand new and/or used car, check out the Infinity Mission Viejo and meet with Sean. Not to forget to mention the Account Manager named Erik- very knowledgeable and know what he is doing.. We are few months away to get another car and we will consider on going back to this dealership! Thank you once again Sean and Erik!😊

Easy to make service appointment; was able to change - ac

Easy to make service appointment; was able to change appointment time easily by phone. Service adviser was professional, attentive, courteous. Waited approximately 2 hours for diagnostic of an electronics issue. Infotainment system (radio/climate control/GPS) screen would continuously shut down and reboot. Similar to what may happen to a computer after a defective software update. It was explained to me that technician was unable to determine the cause and advised me to replace the entire radio unit. I did not ask how diagnostics was performed or whether the technician had tech support from Infiniti corporate The quote was $7k+ (over seven thousand US dollars) for a new radio/GPS unit. Not sure if this was standard pricing from Infiniti (corporate) or it's dealer's own quote. After paying for only the charge of diagnostics, I took the car home. I'll be taking my car to an independent car radio repair shop for this repair Service = superb. Price of repair = outrageously unreasonable

Patricia was excellent as usual, and provides great - TFESMIRE

Patricia was excellent as usual, and provides great customer service. She takes the time to listen to your needs, offer suggestions, and keeps you informed about the status of your vehicle. Keep up the great work!

Every time I have my car serviced the level of - SKYEHIYE31

Every time I have my car serviced the level of professionalism that is shown is second to none. They are always thorough. I would definitely recommend getting serviced by them

First class dealership. - lquintana

First class dealership. Great people, great people. Big shout out to Gabriel in service. Took care of me and kept informed along the way.definitely going back to him when I am due again for service!

Edward Gutierrez is always amazing and over exceeds - AMYCUNNINGHAM2027

Edward Gutierrez is always amazing and over exceeds expectations. He seriously cares about his customers

Had a super easy sales experience with Pasha. - Phillipbrandon

Had a super easy sales experience with Pasha. He made things real easy for us. Drove down and bought the car in less than 2 hours. Pasha was awesome

Great experience working with Doc and the team from - RL

Great experience working with Doc and the team from Golden Infiniti. Loved the car and the service.

It was a great buying experience. - Cherubdeniz

It was a great buying experience. Ramsen was an excellent salesman and made the buying experience an easy process. He was extremely professional and continued to reach out after the sale to ensure I was completely satisfied. I didn’t feel pressured buying my vehicle and explained the pros of the QX60 versus the MDX was contemplating buying. I’m very happy with my decision and would buy another car in the future from Infiniti of Modesto. .

Lee and everyone at the dealership were very helpful and - Hupamom

Lee and everyone at the dealership were very helpful and kind. They help me to be comfortable during the whole process. Thank you!

Roger the salesman at Glendale Infiniti has helped us - Kourken

Roger the salesman at Glendale Infiniti has helped us multiple times in the past. In fact the QX60 is the fourth car that we have leased from him. He has a very honest approach and our negotiations are relatively quick, especially because he usually informs us with the current deals in advance and helps us make the best decision.

John K and Phil were professional and courteous. - peteresters

John K and Phil were professional and courteous. If you need a new Infiniti call John, the process was smooth and there was never any pressure.

Great customer service especially David his always been - NotoriousB

Great customer service especially David his always been helpful and always great with his hospitality

If you are look for a dealership who really cares about - sakura2016

If you are look for a dealership who really cares about their customers, you should not miss this one. Their manager, Cristina and our sales rep. Guillermo, are extremely nice and work hard to help us achieving our goals. I really appreciate their high quality of work and service. My kids love our new car.

Great place our salesman Peter was great and - Danity02

Great place our salesman Peter was great and knowledgeable about the cars we were happy

IT IS A VERY QUIET DEALERSHIP. - DSOGHIE

IT IS A VERY QUIET DEALERSHIP. NOT MUCH GOING ON THE AFTERNOON I WAS THERE. VERY CLEAN PLACE.

Very professional with great customer service and - nkendrix

Very professional with great customer service and attention to detail. I would recommend 10 out of 10.

Eric the Sales Manager was great to work with! - IM-POSSIBLE OPERATIONS

Eric the Sales Manager was great to work with! He really knows his stuff and got me and my family a great deal! I look forward to returning again in the future.

Excellent customer service from Kevin Hall. - pthai

Excellent customer service from Kevin Hall. Service completed on time as promised. Thanks Kevin. Highly recommended.

Fantastic experience all around with Mossy Infiniti of - Brian Holmes

Fantastic experience all around with Mossy Infiniti of Escondido. My wife and I leased a 2023 QX60 on Friday and the entire team there went above and beyond to ensure we found the right car for the right price. From the minute I walked in, there was zero pressure - just great customer service in working with us. Jorge is extremely impressive and he worked so hard to ensure we were happy. Ron Gibson spent extra time with us to ensure we were satisfied! We can be high maintenance customers but they continued to go above and beyond! Aaron Felker in finance got us in and out in such a short period of time. There is zero markups at this dealer and they have earned a long time customer for sure. If you are in the market for an Infinity or Nissan - you will not go wrong with this dealership and the great people there!

Great service. - successb430

Great service. Great knowledge about the work that was suppose to be done. This is my third time using them.

This dealership has the best customer service I have ever - Tyson Snow

This dealership has the best customer service I have ever had in my entire life and is absolutely wonderful when dealings with customers.

Staff was great, but car itself had problems. - PATENGINE101

The staff was great but the car had several issues I discovered after signing all the paperwork. I know you buy a used car in 'as is' condition, but I have purchased many used cars and never had this happen. I guess I took it on good faith that a dealership would fix broken things and fix egregious cosmetic issues before selling it. I never felt the need to inspect every single thing in a car before, but I guess that's on me. Again, I just had the expectation that a dealership wouldnt sell a used car in that condition for top price.

Shady as xxxx ,,,, no wonder they went out of business .... - Cat

Shady as xxxx ,,,, no wonder they went out of business . I was receiving registration notices long after I sold my vehicle to them. I brought it to the sales rep attention, he told me to ignore it. Long story short, the FTB is garnishing my wages coz of the incompetence of the employees there. I lost my original bill of sale and when I asked for a copy, they still didn’t provide me with it. I was released from liability and ownership, the day I sold the vehicle so why am I still registered to this vehicle, I do not understand.

Purchase of 2016 Infiniti QX50 - senior

I had not purchased a used car from a dealer before and was a bit skeptical. Happily, everything worked out well. Randy Salzman, my salesman, may not be able to get the price of a car below his sales manager's minimum but he does provide other valuable services including ones well after the car has been purchased.

Like many have stated it's a typical junk fee dealership. - ahmustang78

Like many have stated it's a typical junk fee dealership. Called before going in to look at a car. Asked about accurate pricing b/c I had read reviews of people complaining about it. Was assured the price was as advertised with no junk fees and even confirmed that number on the phone. Came to drive the car and had a good experience until they brought over their purchase break down. Guess what was there? About 10k in garbage. Nearly 4k for accessories on a used vehicle another 4k for high pressure service contract (technically optional.) Even overpriced gap coverage when I would have financed less than a third of the cost. Got up and walked out. Chased down by the manager to explain the fees which was clearly just xx. Plenty of better dealerships to work with that will actually honor what they say.

Had a great experience buying a new vehicle from this - Cliff

Had a great experience buying a new vehicle from this dealership. Honest, fair, very professional. David and Thomas were easy to work with, personable young men with the customer in mind. Smart and they know their business. Look forward to working with them in the years to come!

VERY BAD PEOPLE - LauranomoreInfinitis

This dealership is a fraud. I leased a new car and they promised to pay off my existing three payments to Mercedes Benz and the payments could only be sent from them to another car company. A few months later- the payments were never received and I am stuck paying them. I am fighting with corporate Infiniti and Nisson right now as they won't honor what this dealership promised.