15 Arkansas Toyota Dealers

I came in and told Trenton what I wanted and he delivered - Matthew

I came in and told Trenton what I wanted and he delivered perfectly and extremely quick. Never had a better car purchase experience than today!

I recently had the pleasure of purchasing a new truck & I - Eddierobinson2801

I recently had the pleasure of purchasing a new truck & I can't express enough how fantastic my experience was, primarily thanks to Randy Ellis aka PaPaw that I worked with. From the moment I stepped onto the lot, I felt welcomed by him & valued, which set the tone for the entire process. Randy took the time to understand my needs, preferences and budget. He genuinely listened and guided me toward options that were perfect for my lifestyle. His extensive knowledge about the Toyota trucks available made it easy to find the right fit. What truly stood out was the no-pressure environment. Rather than rushing me through the process, he encouraged me and invited me to test-drive some options. His patience and enthusiasm made the experience enjoyable, rather than stressful for someone who hadn't been on a car lot in 20+ years. When it came to pricing, there were no hidden fees or surprises. Randy explained my options and the finance manager was detailed in the costs of all of my options, ensuring I felt confident in my decision. This transparency built a sense of trust that is often hard to find in car sales. Randy has also followed up with me after the sale to ensure that I am satisfied with my new truck and answered all my questions. This level of customer care is rare & speaks volumes about his dedication. Overall, buying a vehicle was as seamless experience & I couldn't have asked for a better experience or team to guide me through it. If you're in the market for a vehicle, I highly recommend seeking out Randy Ellis aka PaPaw & Landers Toyota - it's worth it!

Best buying experience I’ve ever had. - Jfatheree085

Best buying experience I’ve ever had. Great folks. See Marvin for the best sales experience

Very conscientious and detailed. - Sherrygoodrum

Very conscientious and detailed. Patient in helping me understand the details. Available beyond the sale for questions!

The staff was delightful. - clairehdaniel

The staff was delightful. I had to get a new battery. I got it within 20 minutes. I had to come 3 hours ahead of time because I had to have someone come to help me start my car. Did not matter. They got me out very quickly. Great service. Thank you very much.

I was unable to get my 24 Tacoma out of gear and was - dgmastin

I was unable to get my 24 Tacoma out of gear and was stranded at car wash. I have been buying Toyota’s from Tony Henson for many years at J Pauley. I called the dealership service dept & they did not know how to help. I asked if Tony was working, spoke with him & within 10 minutes he arrived and addressed the problem & got me on my way. His management needs to know what a Gem they have.

Robert Allen LaMere Peterson was really amazing super - trquen

Robert Allen LaMere Peterson was really amazing super friendly and he really knew his stuff I am very happy with my purpose

This dealership was involved in running my credit report - Tibbs

This dealership was involved in running my credit report 14 times in 24 hours. I originally filled out a credit app for a Corolla and when I arrived that car had been sold so there was no need to shotgun me trying to find financing for a vehicle that had already been sold. The dealership submitted my credit application to several finance companies for vehicles I never said I wanted. Shotguning means a dealership submits your credit application so many times where you can’t find financing anywhere else except them….should be illegal!!!

Most honest service department I have every had. - chelle44

Most honest service department I have every had. They diagnosed my problems and fixed my vehicle without any hesitation. My vehicle is under warranty and the city I lived in refuses to honor anything regardless. I had to take my vehicle back to where I purchased it. I had to travel 3 hours just to have my vehicle service properly. At Caldwell Toyota the service manager name Allan and Serv Advisor Susan is excellent. The mechanic name Skyler that work on my vehicle is Superb. My salesman name Danny sold me my car he went beyond. He now works at Genesis in Conway Arkansas. I highly recommend Caldwell Toyota if you are looking to purchase a vehicle and need help repairing your vehicle(s). If you looking for a good honest and excellent Genesis salesperson call Danny in Conway Arkansas. I promise, you will make an excellent decision at visiting either company. Driving three hours is a long way for me to drive one way because I do not have a choice. I do not mind as long as someone who is honestly trying to repair my vehicle. I am not being paid to tell the truth. Believes me I promise you're going to be very pleased, they are very fast, honest and well prepared. Happy customer.

Danielle was very prompt and informative. - Arkoma56

Danielle was very prompt and informative. I will purchase a car from her and dealership when what I want becomes available

My experience with the service department at Karl Malone - rexaynt

My experience with the service department at Karl Malone Toyota has been extremely disappointing. I purchased my 2024 Toyota Grand Highlander brand new, and before reaching 36,000 miles, it required recall/warranty work related to axle issues. While I understand recalls happen and parts delays can occur, the complete lack of communication throughout this process has been unacceptable. My vehicle has been in their service department multiple times and for multiple days at a time. Unfortunately, I was rarely given updates unless I called myself. There were no proactive calls regarding delays, parts availability, vehicle status, or even when the vehicle was ready to be picked up. Instead, I repeatedly heard: “I’m sorry.” “That’s not my fault.” “We can’t control it.” At some point, those responses stop feeling like customer service and start feeling like excuses. The mechanical issue itself is frustrating, but the communication and customer care are what made this experience so disappointing. In over 45 years of owning vehicles, this has honestly been the worst service department experience I have ever had. At this point, unless I absolutely have to return for Toyota recall or warranty work, I will choose to take my business elsewhere. I would gladly pay more for better communication, professionalism, and customer service. I hope management takes these concerns seriously because no customer who purchases a brand-new vehicle should have this type of experience.

Great staff everything they do is right. There is no... - momoose

Great staff everything they do is right. There is no better dealership within this area. They make you feel like a friend. I have purchased 2 new cars from Magness and both were super transactions.